Waldorf Astoria Chicago

The room was large and comfortable, and the staff were very friendly. The view from the window was so-so. The lobby was rather small for a luxury hotel and felt a bit dated. I overslept and didn't have time to eat breakfast, haha.

The environment is fantastic! The decor is exactly what I wanted, and we even got an upgrade! We felt like we didn't have enough time there. The shopping area downstairs is especially convenient for shopaholics.

The room is very luxurious. The service is very warm. The air conditioner broke down 3 times. We were upgraded to the most expensive suite. Very satisfied

The room window has no view but it is very quiet, suitable for rest, good hygiene and service. The restaurant was not booked and there was no seat so I didn't experience it. The hotel is a good one-mile drive away

The location is excellent, the small courtyard is very nice, the room is very comfortable, except there is no view. No one cleaned the room during the day on the second day, and an old lady came at about 5 o'clock. I was very tired after a day of shopping, so I had to make do with the dirty and messy room.

The hotel service is good. Because the suite has a fireplace, the front desk reminded and a professional came to open it. The room living space is comfortable and I will come again. The luxury area of ​​Michigan Avenue is next to the hotel.

The bedding is very comfortable, the spa area is better, overall it is good

I told her that the turndown service would come in 30 minutes, but she didn't come as promised. I asked for two sets of new towels, but all the towels were stained except for the bath towel. The breakfast was included, but it only included a $30 credit. You had to order a la carte, no buffet, and it cost more than $80. I had to tip for the service, which was about $40 for two days. The quality of the breakfast was good. The location is within walking distance of the 360 ​​Observatory.

The price/performance ratio is average. Besides the fame, it is the fame.