Godfrey Hotel Chicago

The hotel was clean and well kept. If you plan of eating at the restaurant make sure you book ahead! If not there are plenty of restaurants nearby.

The property and staff are very nice. Everything was clean and tidy and the supplied toiletries were nice. However, many things in the room were in somewhat poor repair. The bedside table handles were falling off, and the dresser had a ton of large scratches, dents, and other damage. However, when I alerted management they assured me these things would be fixed and offered their apologies. Overall I’d stay here again but probably ask for a different room if I found damages again.

They gave me a room right above the bar; music was loud on a Wednesday night and did not stop until midnight.

Atmosphere was nice, however for the location of the property the conditions inside the room were not up to standard. Ceilings in the bathroom were very damaged from moisture and humidity, either exhaust needs to be checked or the wrong paint was used.

My husband and I stayed here for 3 nights to celebrate our anniversary! Best stay ever in Chicago and will recommend to everyone!

I thought they were a top-notch, 4-star hotel. They are not! They are a 3-star hotel at best. Not to mention they charge you a “resort” fee but yet they have none of the amenities of a resort. I stay at 4-star resorts all the time and this place pales in comparison. They had coffee in the room but no tea. The ice machine on our floor was broken. We went to the one on the next floor and it was either broken or empty. The only restaurant that serves breakfast had construction going on so you couldn’t get breakfast at the hotel until 11am from a 3rd party vendor. They have no swimming pool. No room service. They have no Netflix, Hulu, mobile to TV option, etc. No movie channels. No WGN. You can’t even watch a Cubs game in their hotel! Now this may sound petty but any basic, 4-star hotel (especially one charging a resort fee) would have 24-hour room service; movie channels, movie apps, a swimming pool, channels that feature local news and events, etc. 4-star hotels that charge resort fees have cocktail parties for the guests with free drinks and small bites, they have entertainment, they have multiple in-house food and drink options, they have multiple flavors of tea and coffee in the rooms, etc. Multiple ice machines would not have been broken. And on the small chance that they were a real 4-star hotel would have signage. They would let the guest know. And they would offer to bring ice to your room. That is what I'm used to from 4-star hotels.

The Godfrey Hotel was pleasant, and the rooftop was a bonus place to patronize as it had experimental drinks. The only gripe was that my room was a little toasty the first night, as we did not know that being able to adjust the room to a cooler setting was disabled during the winter months. As I spoke with the morning receptionist about it, it seemed like it was our problem that we addressed it. But I would stay here again when I'm back in Chicago as it is closer to the hustle and bustle of the city.

Always like to stay here, but this time it was very busy and someone puked out front. The chair in the area by the elevator on the 12th floor is stained with something gross. Our room was great and as usual the staff is very nice and accommodating.