Latest Reviews for Chico Hotels

Hampton Inn & Suites by Hilton Chico
4.5/520 Reviews
I've stayed in about a hundred Hamptons. Midscale brands like this are all about consistency. This property has the consistency thing down, and, bonus, it's only about a year old, so the place is in really good shape. What distinguishes this particular Hampton was the level of service. Normally, front desk people are mostly indifferent, about the guest experience, about their jobs, especially when encountering a guest like me, who can be introverted and not particularly ”cheery” at check-in. Not true here: Both front desk people I encountered--Luke, one of the managers, and a pleasant youg woman--brought their best game, as if my business and my stay mattered to them. That shouldn't be unusual, but unfortunately it is. It's important because when things go wrong, you want to know the front desk will take care of you, make it right, and gives a darn for your inconvenience (and that's exactly what happened and what it felt like when our A/C unit quit unexpectedly). Rooms are quiet, too, which is important to me, and the hotel is located away from the freeway--also unusual for these types of hotel. All in all, an A+ experience as Hamptons go.

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