My overall experience would have been a 3 to 4 star rating, up until I woke up in the morning, got up to go to the restroom, then upon returning to bed, discovered that I had rolled over and killed 3 small cockroaches in my sleep, which were squashed into the bed sheets! I immediately showered and left the property.
To be fair, I answered all the rating questions without letting the roaches factor into the overall rating. I can deal with A LOT of things, but the bugs were a bridge too far.
I didn't feel like waking up the manager to deal with this since it was about 6am when I left, because at that point the damage was already done. I did leave the bugs on the sheets where they'd been flattened in hopes the housekeeping staff would find them and be almost as appalled to find them as I was.