Xinhaiwan Hotel

The room was very clean, and the smart system was convenient. The breakfast selection was quite varied, including handmade noodles. The staff were also very friendly. They even gave us complimentary access to the bathhouse. A very good deal.

I must give this hotel a five-star rating. The front desk service was excellent upon check-in. The room even had a small refrigerator, which was very convenient and thoughtful. The service was attentive and considerate, and the cleanliness was superb; every corner of the room was spotless and tidy. The facilities were complete, and the in-room smart system was excellent and very convenient. It's suitable for both work and travel, and definitely worth staying at.

The room was spacious, and the kids loved it. They gave us complimentary tickets to the hot spring bath and the children's playground upon check-in, and the kids had a blast and didn't want to leave. The service was also excellent; they immediately took care of anything we needed when we called. The value for money is truly exceptional, and I'll definitely choose this place again next time I'm on my way home!

前台，辦理入住的那位小姐姐，******態度很不好👎！也沒有多不好，就是全程拉着一張臉，************！晚班安排的人確實有點少，一堆人堆着就一個半入住的！早上退房的時候一堆人！早上的小姐姐長得好看不説，人情又隨和！房間有窗户，但是外面是大露台，可以走人的那種，呃，女生一個人不要定！設施有點老舊！房間很重的“房間味”！如果預算夠慎重吧！

第一，就是我打開酒店門進去，廁所是臟的，滿是尿漬都乾巴了。然後我給酒店打電話，酒店跟我説是不是我自己尿的。然後我説這個尿已經乾巴了，我剛進來怎麼可能是我自己尿的？這是其一。其二，晚上我玩玩水，那個水龍頭，淋浴間水龍頭是壞的。他跟我説我去確認一下，到了 9 點我們脱光了再站在那邊等着小朋友，然後呢，這是其二，然後當時給我換了一個還可以。其三，小童設施樂園是一次性的，你衹能玩一次性。對，我們當天晚上是下午 5 點 6 點才辦好入住，然後當天晚上玩了一下，第二天早上吃完吃完早餐，我説可以再去玩一下那個小童樂園樂園嗎？我説我們不玩水，他説不可以，衹是單次性的。好， OK， 這是其三。其四，我們入住的時候吃早餐，他跟我説，我説那個一米二一米二的小孩那個，我説一一要錢還是不要錢的嘛，他跟我説衹要超過一米都是要錢的，然後我跟他説，我説攜程上面説是不要錢的，是一米四以下都免費。他説那就按網上的説，他説那現場就不收費。那這個我去問，我不問是不是也要收費？這是歧視。第二天早上退房的時候第五，然後我 iPad 小朋友的 iPad 落在房間了，我説你，退完房然後我就我就跟他説我説那個你幫我電腦看一下有沒有落在房間，他電話呼了一下，他説啊沒有沒有落在房間，但是我的定位我是手機打開是有定位的，我的定位顯示就是在房間，好我自己上去找我找到了，然後上面有個服務員説啊真的在房間嗎？他説我剛看了沒有呀，我説那是你的問題你沒有找，他説啊那不好意思是我們的問題啊，就是從進門到我結束到我出來，就是除了一個那個經理男男經理態度會好一點，其他的這種女生這種服務態度極其不專業，而且房間很臟很臟，到處都是毛髮。

必須給酒店點個贊！帶兒子住的，孩子特別好奇送餐機器人，前台小姑娘人超好，配合孩子操作了兩次，順利讓機器人送到門口，滿足小朋友心願。服務温柔有耐心，很適合親子出行，房間整潔，強烈推薦！

房間乾淨整潔，空間很大，設施嶄新齊全，乾濕分離衞生間很舒服。床睡得很舒服，房間安靜，備品準備充足。整體環境很好，性價比在線，入住體驗很棒，值得推薦！