28 Hotel Reviews

Response from Property: Thank you for your feedback! We’re sorry that the soundproofing affected your stay. We’re glad you enjoyed our 24-hour coffee machine and airport drop-off service. We appreciate your comments and hope to welcome you again soon! Best Angee

Response from Property: Thank you so much for staying with us and for your lovely review!We’re happy to hear you enjoyed our location, friendly staff, and complimentary bread and coffee.We sincerely apologize that your room was not serviced by housekeeping on your first day. We appreciate your understanding and are grateful for your feedback, which helps us improve our service.It was a pleasure having you as our guest, and we hope to welcome you back again on your next visit! Best Angee

Response from Property: Dear Guest,Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay at 28 Hotel, it was a pleasure having you with us, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!BestAngee

Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our service and appreciated the complimentary pastries available in the lobby. It's also wonderful to know that our daily housekeeping met your expectations.We sincerely apologize for the condition of the duvet. Cleanliness and guest comfort are our top priorities, and we have shared your comments with our housekeeping team to review our linen inspection and replacement procedures to ensure a higher standard of cleanliness and comfort for all our guests.We truly appreciate your understanding and thank you for bringing this to our attention. We look forward to welcoming you back and providing you with an even more enjoyable stay in the future.Best regards,Angee28 Hotel

Response from Property: Dear Artemis Mou,Thank you for your kind review! We're so pleased you had a comfortable stay and enjoyed the complimentary coffee and tea. We'll be sure to share your lovely comments with our front desk team. We hope to welcome you back again soon!BestAngee

Response from Property: Dear Guest,Thank you for your wonderful review. We’re delighted to hear that you enjoyed our convenient location near the central train station and nearby bus connections, making it easy to explore the area.We also appreciate your feedback regarding the noise at midnight, and we will look into this to improve our guests’ experience.We hope to welcome you back again soon for an even more comfortable stay.BestAngee28 Hotel

Response from Property: Dear Guest,Thank you for your kind review! We’re glad you enjoyed our convenient location and had a comfortable stay. We hope to welcome you again soon!BestAngee28 Hotel

Response from Property: Dear Guest,Thank you for sharing your feedback.We’re sorry to hear that your experience with the room did not fully meet your expectations. Please kindly note that slippers are available upon request at reception. Our friendly front desk team is available 24/7 and is always happy to assist with any enquiries or additional amenities you may need during your stay.We’re glad to hear you enjoyed the coffee machines and bakery offerings—your kind words are much appreciated. We hope to have the opportunity to welcome you again in the future.Warm regardsAngee28Hotel

Response from Property: Dear Guest,Thank you for your fantastic review and for rating us so highly! We’re thrilled to hear that you had such an enjoyable stay with us.It’s wonderful to know that our convenient location made getting around Sydney easy for you, and that you appreciated the clean, simple design of the room along with the comfort of the bed. We’re also glad you found our public areas well maintained.Your kind comments about our friendly team and the smooth check-in and check-out experience are truly appreciated. We’ll be sure to share your feedback with our staff.Thank you again for recommending us. We look forward to welcoming you back on your next visit to Sydney!Warm regardsAngee28 Hotel

Response from Property: Thank you for your lovely review! We’re glad you enjoyed the amenities, pastries, and drinks. We hope to see you again soon! Best Angee

Response from Property: Thank you for your kind review! We’re glad you enjoyed the location, value, and cleanliness. We hope to welcome you back soon! Best Angee

Response from Property: Dear Guest,Thank you for sharing your feedback and for mentioning our convenient location.We’re sorry to hear that our housekeeping service did not fully meet your expectations. During the stay, we provide a light housekeeping service with fresh towels and bed making. If you prefer additional cleaning or have any special requests, our friendly reception team is available 24/7 and will be happy to assist.We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,Angee

Response from Property: Thank you so much for your kind words and for choosing to stay with us!We’re thrilled to hear that you had such a wonderful stay and enjoyed our convenient location, friendly team, and complimentary snacks. It’s great to know that we could make your visit to Sydney comfortable and enjoyable. Your recommendation truly means a lot to our team, and we’d be delighted to welcome you back to 28 Hotel on your next Sydney visit! Best Angee

Response from Property: Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how concerning and disappointing this must have been.We take cleanliness and hygiene very seriously. While we have not received any similar reports from other guests, we take your comments seriously and will review the matter with our housekeeping team and carry out the necessary checks. We sincerely apologize for the discomfort and inconvenience you experienced during your stay. Best Angee