28 Hotel

28 Hotel Reviews

28 Hotel

28 Regent St, Chippendale, New South Wales, 2008, AustraliaView Hotel Details
28 Hotel
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Guest Reviews of 28 Hotel

8.6/10
Very Good
138 review
Verified reviews
Location8.9
Amenities8.3
Service8.8
Cleanliness8.5
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All reviews(138)
Positive reviews(131)
Reviews with photos/video(30)
Awesome stay(21)
Convenient location(20)
Great value for money(16)
Tasty coffee(16)
Easy to get around(14)
Close to train station(8)
Friendly front desk staff(7)
Poor air conditioning(6)
Negative reviews(7)
Anonymous User
Max Twin Room
Stayed in Aug 2025
Other
8 review
10/10
Outstanding
Posted on Sep 6, 2025
Boutique hotel at very good location. Just a short walk to Haymarket and Chinatown. Every morning from 7 to am there are some pastries and energy/muesli bar provided as well as free coffee and tea whole day at the lobby. Angee the staff help us to store our luggage before check in and after check-out .Paola another staff also help us check out the public transport route to to around Sydney. Great value for stay in Sydney city.
Response from Property: Dear guest,Thank you so much for your lovely review and for choosing to stay at 28 Hotel!We’re so pleased to hear you enjoyed our central location. We're also glad you appreciated the morning pastries, muesli bars, and our all-day coffee and tea in the lobby—little touches we hope make your stay more comfortable.A special thank you for mentioning Angee and Paola! We're proud to have such dedicated team members, and we’ll be sure to pass along your kind words to them.We’re delighted you found great value in your stay with us, and we look forward to welcoming you back the next time you're in Sydney!Warm regardsAngee
Guest User
Mini Queen Room No Window
Stayed in Oct 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Nov 7, 2025
I had an absolutely amazing stay! The staff were warm, professional, and always willing to help with a smile. The room was spotless, beautifully decorated, and had every comfort I needed. The location was perfect — close to everything but still peaceful and relaxing.
Response from Property: Dear Guest,Thank you so much for sharing your wonderful feedback! We’re absolutely delighted to hear that you had an amazing stay and that our team’s warm hospitality, comfortable rooms, and convenient yet peaceful location made your visit so enjoyable. Your kind words mean a lot to us, and we’ll be sure to share your compliments with our staff. We look forward to welcoming you back for another relaxing stay soon!Warm regardsAngee
Guest User
Mini Queen Room No Window
Stayed in Sep 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Nov 2, 2025
Best place ever. Prime spot not too far from the train station and a short walk to paddies market and Chinatown
Response from Property: Dear Guest,Thank you so much for your kind review! We’re thrilled to hear that you had such a positive experience and enjoyed our prime location. It’s always wonderful to know our guests appreciate the convenience and atmosphere we strive to offer. We truly appreciate your support and look forward to welcoming you back in the near future!Warm regardsAngee
Loll
Mini Queen Room No Window
Stayed in Jul 2025
Other
37 review
6.0/10
Posted on Aug 28, 2025
Except the location is good and the reception service is good, other things including hygiene, equipment do not worth such expensive price.
Response from Property: Dear Loll,Thank you for taking the time to leave us a review, we are happy to hear that you have enjoyed your stay with us. Our rooms rates do change day to day but are aligned with other similar hotels around the same location.Kieran
Guest User
Max Queen Room
Stayed in Jul 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Aug 22, 2025
Excellent hotel, great location, friendly staff and a great price. As a sightseer making a flying visit to Sydney I couldn’t have asked for more!
Response from Property: Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay, from our central location and friendly team to the great value. It's great to know we could make your quick visit to Sydney a memorable one.We hope to welcome you back again on your next trip!Warm regards,Angee28 Hotel
Guest User
Max Queen Room
Stayed in Aug 2025
Business traveler
1 review
7.5/10
Posted on Sep 29, 2025
It is a fuss free stay, and the staff is friendly. Location is quitw good too.
Response from Property: Dear LowJoey,We truly appreciate your feedback and hope to welcome you back again soon for another smooth and pleasant stay!Warm regards,Angee
Guest User
Max Queen Room
Stayed in Aug 2025
Business traveler
2 review
9.5/10
Amazing
Posted on Sep 5, 2025
The room was clean and I liked the bowl of fruits at lobby.
Response from Property: Dear Ramin,Thank you for your kind review!We're delighted to hear that you enjoyed your clean room and appreciated the bowl of fresh fruits in our lobby — a small touch we’re glad made a positive impression on your stay.We hope to welcome you back to 28 Hotel on your next visit!Warm regards,Angee
Guest User
Max Twin Room
Stayed in Feb 2025
Solo traveler
1 review
7.5/10
Posted on Mar 16, 2025
Price was extortion for what you get and the room had cockroaches. For the price 3/10 wouldn’t recommend.
Response from Property: Dear Guest,Thank you for taking the time to leave us a review, we are sorry to hear that you have not enjoyed your experience with us. Our pricing is in line with other similar hotels in the same area. We always have staff on duty that you may have raised your concerns with throughout your stay and we could have address this for you at the time. We wish you safe travels.57 Hotel
Guest User
Max Queen Room
Stayed in Dec 2024
Couple
4 review
8.5/10
Very Good
Posted on Jan 14, 2025
Good Location and very friendly and helpful Staff. Hotel is older. Aircon can’t be turned off and was too strong and cold.
Response from Property: Thank you for your review! We’re glad to hear that you enjoyed our location and found our staff friendly and helpful. We truly appreciate your feedback regarding the air conditioning, and we apologize for the discomfort it caused. We’ll certainly look into this issue to improve the experience for future guests. We hope to welcome you back again soon!
AidaKL
Mini Queen Room No Window
Stayed in Aug 2025
Solo traveler
25 review
7.5/10
Posted on Sep 24, 2025
Enjoyed staying here..
Response from Property: Dear Guest,Thank you for taking the time to share your experience — we're glad to hear you enjoyed your stay with us!We noticed your rating for service was a little lower, and we truly appreciate your honesty. If you have any specific comments or suggestions about how we can improve, please don’t hesitate to let us know. Your feedback is very important to us and helps us to provide an even better experience for all our guests.We hope to have the opportunity to welcome you back again soon.Best regardsAngee
Guest User
Mini Twin Room No Window
Stayed in Jun 2024
Traveling with friends
3 review
9.5/10
Amazing
Posted on Jul 27, 2024
The location was great. It was easy to commute to the center etc because it was nearby central station/the happening. Staff was super nice.
Response from Property: Thank you for your review! We appreciate your feedback and look forward to welcoming you back in the future!
Guest User
The Max Social Room
Stayed in May 2024
Family
1 review
10/10
Outstanding
Posted on Jun 11, 2024
This hotel has everything you need, just a few steps from Central station. Very clean and quiet. Free Netflix to keep my kids busy which really surprised me as most hotel we've been to charge money for it. There are microwave, kettle, fridge, hair dryer in the room. At the reception, there are complimentary tea and coffee, fruits, Skittles which you can get them anytime. The coffee machine can make warm and cold milk, too. In the morning there are some pastry for breakfast. This is our second time stay here and we still love it so much. The only minus point is that there's no tissue boxes anywhere in the room and remember to bring your toothbrush and toothpaste.
Response from Property: Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and found our amenities to your satisfaction. We look forward to welcoming you back for your third stay with us!
Guest User
The Max Social Room
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Oct 22, 2025
Very nice place
Response from Property: Dear guest,Thank you so much for your kind words!We’re delighted to hear you enjoyed your stay with us. We hope to welcome you back to 28 Hotel again soon!Warm regardsAngee
Thund3rbird
Mini Queen Room No Window
Stayed in Mar 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Apr 22, 2024
Was a great nice hotel. Booked with no window for a good sleep. I woild recommend to book with no window room so that its dark and you can get complete sleep even if it is 10 am in the morning.
Response from Property: Thank you for your wonderful review! We're thrilled to hear that you had a great experience at our hotel and found our windowless room conducive to a restful sleep. Your recommendation to book a room without a window for those seeking uninterrupted rest is appreciated. We look forward to welcoming you back for another comfortable stay in the future!
Anonymous User
Mini Twin Room No Window
Stayed in Feb 2024
Solo traveler
1 review
2.0/10
Posted on Apr 4, 2024
The staff's attitude is rude. The air conditioner temperature cannot be adjusted. The facilities are very outdated. The deposit is not returned for a long time. There is no soundproofing. The quality of amenities is very cheap. Hot water does not come out well. There is a smell in the room and bathroom. For these reasons, I absolutely do not recommend this 28 hotel.