Bibi, ターミナルビル内 3階 New Chitose Airport, Chitose City, Hokkaido, 066-0012, JapanView Hotel Details
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1 night
Guest Reviews of Air Terminal Hotel
9.1/10
Great
578 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.7
Service9.1
Cleanliness9.2
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All reviews(578)
Positive reviews(565)
Reviews with photos/video(158)
Relaxing hot springs(123)
Close to airport(90)
Delicious breakfast(86)
Easy to get around(73)
Convenient for shopping(29)
Good sound insulation(10)
Luggage delivery service(7)
Stayed multiple times(5)
Negative reviews(13)
Tancheryl
Standard Triple Room Non Smoking
Stayed in Nov 2025
Family
1 review
9.0/10
Great
Posted on Dec 8, 2025
The Japanese breakfast buffet was unique from the usual western or contemporary buffet i have before. The location was superb and a very good transit hotel to stay after a long flight
Draggggginf
Standard Double Room Non Smoking
Stayed in Nov 2025
Traveling with friends
26 review
9.0/10
Great
Posted on Dec 3, 2025
Smacked right in the domestic departure hall of CTS and has all the amenities you might need. Though a bit dated it was great for someone who’s flying out early next day. The onsen ticket was a nice touch.
eri****
Standard Double Room Non Smoking
Stayed in Oct 2025
Couple
11 review
9.0/10
Great
Posted on Nov 20, 2025
To get to the lobby, you need to take the elevator from the 2nd floor (domestic departures) up to the 3rd floor. Check-in was convenient, and the room key doubles as your access card. Breakfast is included for all guests. If you want to use the open-air hot spring, you can exchange a ticket at the front desk. The room is on the smaller side, but you can fit one suitcase. It faces the airplane jet bridge, so you can watch planes take off; the noise is acceptable.
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Guest User
Standard Single Room Non smoking
Stayed in Jul 2025
Solo traveler
29 review
10/10
Outstanding
Posted on Aug 8, 2025
This is the second time I have stayed at the hotel. Very convenient and friendly staff. I would stay here again.
choosl
Standard Triple Room Non Smoking
Stayed in Jul 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Aug 11, 2025
Great hotel in CTS airport! This hotel offers spacious rooms and we can go to an airport onsen in just 5 mins of walking (free of charge for hotel guess). The hotel breakfast is yummy and has a lot of options to offer. I like this hotel 😍
Guest User
Standard Triple Room Non Smoking
Stayed in Nov 2025
Family
7 review
5.5/10
Posted on Dec 11, 2025
Pretty old hotel. The room AC is centralized and they only operate heater in winter and cool in summer.
The room was warm, we had to off the heater to get little cooler air and use the air purifier to circulate the air in the room.
Teewin prombandankul
Standard Twin Room Non Smoking
Stayed in Jun 2025
Family
6 review
8.5/10
Very good
Posted on Sep 20, 2025
Excellent location , staff service is polite and professional.
Guest User
Standard Triple Room Non Smoking
Stayed in Oct 2025
Family
9 review
10/10
Outstanding
Posted on Dec 5, 2025
Very convenient if you have an early flight the next day. Just remember to have breakfast before checking out — I had a 7:30 AM flight, but the check-in counter only opens at 6:30 AM, so I was able to enjoy breakfast first and then head to check-in
Guest User
Standard Double Room Non Smoking
Stayed in Oct 2025
Family
2 review
8.0/10
Very good
Posted on Nov 6, 2025
Good location, clean and tidy. Only thing is that’s still very old school using key to open door and facilities inside the hotel still v 90s.
The best part of our stay is the free onsen provided.
Wana come back for our last day of stay at Hokkaido but price has spiked up 3 times more. Will recommend to friends. 😃
Marvin Ng
Standard Single Room Non smoking
Stayed in Nov 2025
Solo traveler
19 review
10/10
Outstanding
Posted on Dec 11, 2025
Always the best choice of my airport hotel whenever I have early flight the next day 😊
Guest User
Standard Triple Room Non Smoking
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 22, 2025
We stayed a night at the Airport Terminal Hotel. Recuperate after a long day flight from Singapore/Tokyo/Hokkaido. We took a triple room. Ample size and clean. Easy 7 mins walk from the arrival hall to the hotel.
Guest User
Standard Twin Room Non Smoking
Stayed in Sep 2025
Other
3 review
10/10
Outstanding
Posted on Oct 22, 2025
Polite, friendly staff who understood and spoke fluent English. They really made up for our past 12 days trip whereby we faced with language barrier.
The free breakfast from 6am was a bonus for us as we needed to catch an early flight at 7.55am.
However, we met with two discomforts; We could feel the spring in both mattresses whenever we lay on our sides. The other was we felt some itch on our body when we lay on the mattresses. We concluded could be caused by the laundry detergent used as the room was rather clean and not dusty.
Overall our one night stay was satisfactory. Thank you!
Anonymous User
Standard Triple Room Non Smoking
Stayed in Jun 2025
Traveling with friends
23 review
7.5/10
Posted on Jul 10, 2025
Near to airport,clean room and nice breakfast
Anonymous User
Standard Single Room Smoking
Stayed in Apr 2025
Solo traveler
4 review
9.5/10
Amazing
Posted on Jun 4, 2025
Connected to Airport and very nice hotel staff. Breakfast was free is good.
Guest User
Standard Single Room Non smoking
Stayed in Sep 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Nov 15, 2025
Very interesting hotel, right by the gates, and restaurants, very friendly and professional staff, clean and comfortable.