Guest User
July 1, 2024
Dear imagica hotel team, i wanted to express my appreciation for the exceptional service and hospitality i received during my recent stay at your hotel. The room was clean and comfortable, and the staff went above and beyond to make my stay enjoyable. However, i was disappointed with the breakfast experience. While i understand that options may be limited, i was surprised to find a restricted menu. Moreover, when i requested some additional items, the staff seemed unwilling to accommodate my requests, which was disappointing. Despite this, i appreciate the efforts of the front desk and housekeeping staff, who were friendly and efficient. Please pass ***** my thanks to them. I hope you will consider expanding your breakfast options and training your staff to be more accommodating to guest's requests. I would still recommend your hotel to others, but with the caveat to be prepared for a limited breakfast selection. Best regards, amit raman