Bangsaen Heritage Hotel Reviews

Response from Property: Dear Valued Customer, Bangsaen Heritage Hotel would like to express our sincere gratitude for your review and compliments. We are delighted that you were impressed with our location near Bangsaen Beach, as well as the convenience of the surrounding area, which is ideal for relaxation and exploring the Bangsaen area. Your feedback is a vital encouragement for our team to continue striving to provide guests with the best possible experience. Sincerely, Bangsaen Heritage Hotel

Response from Property: Dear Valued Guest,Thank you very much for your lovely feedback 😊We are delighted to hear that you enjoyed our excellent location, just steps away from Bangsaen Beach 🌊✨It’s also wonderful to know that the water park was a great experience for the kids 💦🛝 Creating a fun and relaxing stay for families is something we truly value.We hope to welcome you and your family again soon for another enjoyable stay 😊Kind regards,Management Team

Response from Property: Dear Valued Guest,Thank you very much for your detailed and constructive feedback 🙏We are pleased to know that you appreciated the spaciousness of the room, and at the same time, we sincerely apologize that certain aspects of your stay did not meet your expectations.Your comments regarding the cleanliness of the shower area have been noted with great concern, and this has been shared with our housekeeping team for immediate review and improvement.We also appreciate your feedback on the bathroom design and water pressure at the sink. Our engineering team will further inspect and adjust where possible to enhance guest comfort.In addition, we sincerely apologize for the condition of the window screen. This is certainly not acceptable, and our team has been instructed to conduct a thorough inspection and repair to prevent mosquitoes from entering the room.Please be assured that your feedback has been taken seriously and will be used to strengthen our cleaning standards and preventive maintenance processes moving forward.We truly appreciate your valuable input and hope to have the opportunity to welcome you again for a more comfortable and enjoyable stay 😊Kind regards,Management Team

Response from Property: Dear Guest, Thank you for taking the time to share your detailed experience. 😊 We are delighted that you enjoyed our prime beachfront location in Bang Saen, where you can walk directly across the road to the beach, as well as the vibrant atmosphere of the beach with its morning activities, children playing in the sand in the evening, water activities, and beautiful sunsets. Regarding your observation about the size of the rooms and the somewhat outdated amenities, we appreciate your understanding and will take your feedback into consideration for continuous improvement to enhance your guest experience. If you have any concerns about the amenities in your room, please feel free to contact our reception desk at any time; our team is happy to assist you. Thank you again for your review that beautifully reflects the atmosphere and perspective of Bang Saen. We sincerely hope to have the opportunity to welcome you back again in the future. 🌊✨ Thank you, The Bang Saen Heritage Hotel Team.

Response from Property: Dear Valued Guest,Thank you for your kind feedback. We’re pleased to hear that you enjoyed our location, spacious surroundings, and the peaceful atmosphere of our facilities.We also appreciate your comment regarding the upkeep of the cottages, which has been noted for improvement.We hope to have the opportunity to welcome you back to Bangsaen Heritage Hotel again for an even better stay. 💜

Response from Property: Dear Valued Guest, Thank you very much for choosing to stay at Bangsaen Heritage Hotel and for sharing your wonderful experience staying in a villa with your dog. We are delighted that you enjoyed our beachfront location, convenient access, and various amenities. Seeing your dog relax comfortably is a great joy and motivation for our entire team. We sincerely hope to have the opportunity to welcome you and your furry friend back again soon. Sincerely, The Management Team, Bangsaen Heritage Hotel

Response from Property: เรียน คุณลูกค้าที่เคารพโรงแรมบางแสนเฮอริเทจ ขอขอบพระคุณเป็นอย่างสูงสำหรับรีวิวและความคิดเห็นค่ะทางโรงแรมรู้สึกยินดีเป็นอย่างยิ่งที่ท่านได้รับความสะดวกสบายจากสิ่งอำนวยความสะดวกที่ครบครันภายในโรงแรม รวมถึงบริการรถรับส่งภายในพื้นที่โรงแรมตลอด 24 ชั่วโมง ซึ่งช่วยอำนวยความสะดวกในการเดินทางไปยังห้องพักที่อยู่ห่างจากบริเวณล็อบบี้ค่ะความคิดเห็นของท่านถือเป็นกำลังใจสำคัญให้ทีมงานของเรามุ่งมั่นดูแลและพัฒนาการบริการให้ดียิ่งขึ้นอย่างต่อเนื่องหวังเป็นอย่างยิ่งว่าจะได้มีโอกาสต้อนรับท่านกลับมาใช้บริการอีกครั้งค่ะขอแสดงความนับถือโรงแรมบางแสนเฮอริเทจ

Response from Property: Dear guest, thank you for your review and compliments. We are glad you were impressed with the service of our reception staff, the atmosphere in the room, and the convenience of walking to the beach across from the hotel. We hope to have the opportunity to welcome you back again soon. Thank you, Bangsaen Heritage Hotel Team.

Response from Property: เรียนท่านผู้เข้าพักขอขอบพระคุณสำหรับรีวิวและคำชื่นชมค่ะ เราดีใจที่ท่านประทับใจการบริการของพนักงานต้อนรับ บรรยากาศภายในห้องพัก และความสะดวกในการเดินไปยังชายหาดที่อยู่ฝั่งตรงข้ามโรงแรมหวังว่าจะได้มีโอกาสต้อนรับท่านกลับมาใช้บริการอีกครั้งในเร็ว ๆ นี้นะคะขอบพระคุณค่ะทีมงานโรงแรมบางแสนเฮอริเทจ

Response from Property: Dear Valued Guest,Thank you very much for your kind feedback 😊We are pleased to hear that you appreciated our service and convenient location—your kind words mean a lot to our team 🌊✨At the same time, we sincerely apologize for the aspects that did not fully meet your expectations. Your comments regarding room maintenance have been shared with our engineering team for immediate review and improvement.We also regret the waiting time for the buggy service during peak periods. We are currently reviewing our operations to improve response time and enhance convenience for our guests 🚗Your feedback is truly valuable, and we will continue working to provide a more seamless experience.We hope to have the opportunity to welcome you again for an even better stay in the future 😊Kind regards,Management Team

Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience at Bangsaen Heritage Hotel. We’re pleased to hear that you enjoyed our breakfast, swimming pool, and the warm service from our friendly team.We also appreciate your constructive feedback regarding the property’s condition and overall impression. Please rest assured that your comments have been shared with our management team as we continue improving our facilities to provide better comfort and value for all our guests.We truly hope to have the pleasure of welcoming you back again for an even more enjoyable seaside stay. 💜Warm regards,Management TeamBangsaen Heritage Hotel

Response from Property: Dear Valued Guest,Thank you for sharing your feedback 😊We’re pleased to hear that you enjoyed our friendly staff and the swimming pool — your kind words truly mean a lot to our team 💙We also acknowledge your comment regarding the rooms. As one of the earlier established properties in the area, some room features may reflect their age. Please be assured that we are continuously working on maintenance and gradual improvements to enhance overall comfort.We hope to have the opportunity to welcome you back again for an even better experience next time 🌊✨Kind regards,Bangsaen Heritage Hotel Team

Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us 🙏We are pleased to hear that you enjoyed our convenient location. However, we sincerely apologize that other aspects of your stay did not meet your expectations, particularly the room condition, check-in waiting time, and breakfast experience.Your comments have been shared with the relevant teams for immediate review and improvement, especially in terms of facility upgrades, service efficiency during peak periods, and breakfast quality enhancement.We truly appreciate your honest feedback, as it helps us improve both our service and guest experience.We hope to have the opportunity to welcome you again for a much-improved stay in the future 😊Kind regards,Management Team

Response from Property: Dear Valued Guest,Thank you very much for your kind and detailed review 😊We’re glad to hear that you enjoyed your stay and appreciated the family-friendly atmosphere, especially the swimming pool with sliders for kids. It’s wonderful to know that the convenient beachfront location and nearby street food added to your experience 🌊✨We also appreciate your understanding regarding the distance from the villa to the main facilities. We’re happy that our golf cart service was able to assist and make your stay more comfortable.Your kind words about our breakfast selection are truly appreciated by our team.We hope to welcome you and your family back again for another enjoyable stay at Bangsaen Heritage Hotel 💙Warm regards,Bangsaen Heritage Hotel Team