V-Continent Chongqing Executive Apartment

This hotel is really bad! 1. The national team happened to check in during the stay, so they deliberately raised the hotel price, 3516 yuan for two nights! 2. The price is high, so the rights and interests that guests should enjoy should be provided in accordance with the agreement. Before placing an order and checking in, they should actively disclose or inform the hotel which facilities cannot be used, but the hotel did not! When placing an order, it was written that the hotel gym was free to try, and it was not said that it could not be used when checking in. When the guest asked on which floor the gym was and whether it could be used by swiping a card the next day, he was told that it could not be used! This behavior is illegal! This behavior is false advertising and deceiving consumers! Compensation is made in accordance with Article 55, Paragraph 1 of the Consumer Protection Law! 3. After the platform communicated and negotiated with it, the hotel believed that it had already checked in, so the hotel was not at fault and did not apologize. In the subsequent communication, the hotel only sent front desk staff to communicate, and repeatedly hoped that its hotel leaders could communicate together but were rejected! Only the only solution is to pay half of the room fee for the last day! 4. The hotel actually deceived all guests who checked in during that period with false advertising. Should all guests who checked in during that period be compensated according to the Consumer Protection Rights Law? 5. The most interesting thing is that I still need to write a good review for such service quality!

The hotel is in a very good location, a five-minute walk from the subway station, and five subway stops to Chaotianmen and Jiefangbei, the core of Chongqing. The hotel service is good. My family is celebrating the New Year. The room type I booked is very suitable for family and children. There are two bedrooms and a living room. Three generations of the whole family can watch TV, drink tea, eat fruit and chat together. The hotel provided free breakfast and fruit for children. The waiters cleaned and tidied the room. The customer service manager at the front desk had high service quality, was thoughtful, meticulous and considerate. It was a very pleasant stay!