Baltic Hotel (Chongqing Jiefangbei Pedestrian Street Hongyadong Branch) Reviews

Response from Property: 尊敬的客人，實在萬分抱歉給您帶來了不好的入住感受。後續我們定會加強培訓與監督，保證後續房間乾淨無異味、無雜物。電梯一部維修給您出行添了麻煩，我們已在盡力加快維修進度。不過我們酒店地理位置確實優越，周邊出行、遊玩都很便利。我們會汲取教訓，全面提升服務品質，彌補此次過失，期待您之後能再給我們機會，見證我們的改變。

Response from Property: Dear customers, thank you very much for your recognition and support for our hotel. For the room size you mentioned, we all have detailed room size marked in the room type introduction for reference. The view of the room is different. Each check-in customer can choose according to the room type picture. Thank you again for your trust and support. I look forward to continuing to provide you with high-quality services in the future. I wish you a happy rest of your life!

Response from Property: Dear, we are very happy to see you say that the location is good, the scenery is great, and the bathroom and bed are satisfactory. However, the failure to get the second room key smoothly does cause you a little trouble, but this is for the sake of the safety of each guest. Therefore, each room is only equipped with a room card. If necessary, you can get a temporary room card from the front desk. We look forward to your next visit. I wish you a happy life!!

Response from Property: 親愛的顧客，感謝您對我們酒店地理位置和房間大小的認可！交通便利能讓您輕鬆出行，附近的美食街為您提供了豐富的餐飲選擇，房間寬敞能讓您住得更加舒適自在。我們會繼續努力保持這些優勢，為您帶來更好的住宿體驗。期待您的再次光臨，祝您生活愉快，美食相伴！

Response from Property: 感謝您毫不吝嗇的五顆小星星☆，願你如星星般耀眼！！!

Response from Property: Thank you for choosing our hotel and sharing your experience! We are pleased to hear your appreciation for our geographical location. Indeed, we are located in the heart of the city, making travel and exploration very convenient.Thank you again for your feedback. We will continue to work hard to improve and hope to have the opportunity to serve you again in the future. Wishing you a happy life!

Response from Property: Thank you for coming. Looking forward to your visit again! I wish you a happy life!!

Response from Property: Dear customer, thank you for recognizing our location advantage, which is a great affirmation for us! Regarding price, we are also constantly working hard to optimize and strive to provide customers with more cost-effective options while ensuring service quality. Maybe our current prices do not fully meet your expectations, but we have been improving our own value, starting from the updating of room facilities and the refinement of services, hoping to make customers feel that they are getting value for money. We hope you will find our progress when you come back next time. Thank you again for your evaluation and support!

Response from Property: We are so happy to receive your five-star encouragement! From the cleanliness of the environment to the thoughtful service, we want you to see every bit of effort we put in. Our shop will continue to stay true to our original aspirations and create a warm haven for every guest. We hope you will come "home" often!

Response from Property: Your praise is like the warm sun in winter, which makes our whole shop warm. We look forward to your next visit.

Response from Property: Thank you for your praise. We should do what we can.❤

Response from Property: Dear guest, I'm so happy to see your five-star review today. I look forward to serving you again next time. Wishing you happiness every day!

Response from Property: Dear, we are deeply sorry for your poor experience! We have documented and expedited the hotel's issues with its messy conditions, malfunctioning facilities, and omitted amenities. We will address these issues within 24 hours. 1. We will strengthen our hygiene management and conduct thorough room inspections. 2. Regarding the exhaust fan issue, we have already had a maintenance technician replace it. 3. Regarding the Mountain City | Chongqing Day Tour (with a free one-way Yangtze River Cableway ticket), this tour requires reservations made with the front desk one day in advance. This tour is complimentary and includes a free Yangtze River Cableway ride. 4. The "Warm Ingredients" are available in room 999. These are complimentary noodles with Chongqing noodles seasoning. You can make your own noodles 24 hours a day. Please ask the front desk for instructions.

Response from Property: Dear guest, thank you for your five-point praise! Every city has its own reasons for people to miss it, every season has its own unforgettable scenery, and every homestay has its own sweet and warm memories. We hope that we will be the warmest and most unique one in your memory! We look forward to seeing you again.