Grand House Chongqing

When I checked out, the front desk asked if I was satisfied with my stay. My exact words were: 'I feel like the price I paid doesn't do justice to your service.' Honestly, my biggest impression is that out of all the places I've been and hotels I've stayed at, this is the first time I've experienced such an amazing level of service for just over 200 yuan. On the day of check-in, the front desk called at 11 AM to ask about my arrival time and registered my license plate (since the hotel is within a scenic area, you need to drive in). Upon arrival, the hotel's sightseeing cart picked us up from the parking lot – even though it was only two or three hundred meters away. They upgraded our room, gave us complimentary fruit, and thoughtfully suggested the best time to see the stone carvings, even driving us to the scenic area entrance. The entire street is lined with hotels, offering accommodation, conference rooms, dining, KTV, and mahjong rooms. The dinner place served truly delicious food, all made fresh, and breakfast also exceeded my expectations. It was too hot to go out, so they specially opened the playroom for my two little girls and made sure the air conditioning was fully on. They even gave us a small gift when we checked out. I genuinely worry they might be losing money! The front desk staff, the sightseeing cart driver, and the cafeteria service staff – everyone I encountered had an excellent attitude. I don't think it's about high salaries; rather, the boss is just lucky to have hired such a genuinely wonderful group of people. The only downside is that all the shops downstairs were closed. I'm not sure if it's because it's the off-season, too hot, or a long-term closure, but it made buying things a bit inconvenient. There's a vending machine, but nothing frozen, which is a bit tough in this weather. Aside from that, at a room rate of two or three hundred yuan, it would be foolish of me to find any more fault.

The environment around the Kaiyuan Guan Tang Hotel is beautiful, and the night views are classic and elegant, creating a wonderful ambiance. The rooms are clean and comfortable, making for a great stay. Special thanks to staff member Sun Xiaofeng and the ladies at the front desk for their excellent attitude! It was a very pleasant stay!!!

Extremely satisfied! I received a free room upgrade, and the views were absolutely stunning. The staff were professional and friendly. Being right within the scenic area made everything so convenient and fast. I ate well, slept well, and was very happy with everything. Highly recommend!

The room has an antique charm, and my kids found the bolt design really cool. Stepping out from the back door, there's a small balcony with stunning lake and mountain views all around! The hotel's location is excellent. It's already very close to the Baoding Mountain Grottoes, but the hotel shuttle still offered to take us there because, as the lady at the front desk said, 'It's too hot today, how can we let guests walk? We must drive them!' I want to give a special shout-out to Ms. Fu at the front desk who checked us in. We arrived very late, but she saw the shuttle's headlights and was waiting at the door to greet us. Also, a big thank you to the lady who checked us out (forgot her name, unfortunately!) for the wonderful souvenir. Lastly, thanks to the shuttle driver for helping with our luggage and giving us directions once we arrived at the scenic area. Dazu Rock Carvings are beautiful on their own, but with such a perfect hotel, doesn't it make the whole trip even more magnificent and fulfilling?

The hotel wasn't crowded, so I had my pick of rooms, but when I asked for extra bottled water, they seemed reluctant. The robot customer service even said it was 2 yuan a bottle, so I just grabbed a few myself. However, I seriously suspect the room wasn't clean or there were bugs in the bedding. My legs were covered in terribly itchy bug bites after just one night, with lots of hard lumps – I was practically at my breaking point! The hotel is very close to Baoding Mountain and offers a shuttle service, but it's a bit far from Beishan. The staff weren't familiar with the scenic area's schedule and gave me incorrect information, causing me to miss a movie.

The hotel's location is absolutely perfect, right within the scenic area. The environment is fantastic, with huge grounds built alongside the mountains and river. Staying here feels like living inside a beautiful landscape, with stunning mountain and water views and fresh air – utterly delightful! Even though the hotel has been open for many years and hasn't been renovated, and may look a bit dated on the surface, the maintenance is quite good, and it doesn't affect the check-in mood or experience at all! Besides being beautiful, the hotel's rooms are clean and quiet, and the facilities are comprehensive. The hotel restaurant offers lunch and dinner, which is very convenient for guests. The staff's service attitude and quality are outstanding – so good, so welcoming, and so thoughtful! The room rate is not expensive, and it includes free parking and free breakfast (with a great variety and delicious food). They also offer free shuttle service from the parking lot to the hotel lobby and rooms, and even free transport for guests to the entrance of the Baodingshan Grottoes scenic area. Honestly, I had such a comfortable, satisfying, and happy stay that I was genuinely reluctant to leave. Highly, highly recommend!

Facilities: Well-equipped Cleanliness: Spotless Environment: Quiet and comfortable Service: Attentive

The front desk lady was very warm and provided excellent service. The hotel is clean and tidy, very hygienic, and the overall environment is great.

The B&B House app is really efficient; any message I sent was answered very quickly, which makes up for the lack of a phone in the hotel room. I could also use it to request cleaning when I went out in the morning. Ms. Sun Xiaofeng, a hotel staff member, was incredibly warm and helpful. I mentioned that my room was missing tissues, and she brought them over very quickly, so I didn't have to wait long. Also, for some reason, the hotel TV doesn't have Jiangsu Satellite TV – I don't expect this to be resolved in a day or two, so friends who want to watch Jiangsu Super League should be aware of this.