In Chongqing in July, I was awakened by the heat at two o'clock in the middle of the night. The air conditioner suddenly stopped cooling. I called the front desk and called for room service. The waiter said that the engineering department was not working in the middle of the night and called the front desk to solve it. , Our air conditioners must be good, so we have to ask the leaders how to solve them. After waiting for a long time, he said that the manager was repairing the air conditioner, and he had to wait. I waited and waited until it started to cool down at about 3:30, and the next morning it heated back to 31 degrees, and the elevator was cooler than the room. All the staff did not move their heads, and there was no apology during the whole process. When I checked in, I had a stinky face and I had to wait for 10 minutes to check out. The service industry is really good, customers still have to look at the faces of businesses
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