Guest Reviews of Heye Youth Hostel (Chongqing Jiefangbei Pedestrian Street)
9.3/10
Very Good
1470 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.2
Service9.4
Cleanliness9.2
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Positive reviews(1434)
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Easy to get around(196)
Convenient location(165)
Classy environment(135)
Close to metro(105)
Friendly front desk staff(62)
Comfortable bed(36)
Luggage delivery service(8)
Negative reviews(36)
Guest User
City Selected Room
Stayed in Jan 2026
Couple
2 review
10/10
Outstanding
Posted on Feb 20, 2026
The location is fantastic! It's a 5-minute walk to popular attractions like Jiefangbei and Hongyadong. The hostel itself is decent. If you prioritize location and don't expect a super fancy room, then this is a great choice. Overall, it offers good value for money!
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Response from Property: Thank you so much for your honest review! We're truly delighted to offer you a convenient location and great value accommodations. We're also happy you enjoyed our location, as it's easy to visit popular attractions like Jiefangbei and Hongyadong right outside our door. We will continue to strive to provide excellent service, enhance the value for money and your stay experience, and continuously improve our environment and services. We hope you'll choose He Ye Youth Hostel again next time you visit Chongqing. We look forward to your next visit and wish you a pleasant trip!
Guest User
City Selected Room (2 Beds)
Stayed in Jan 2026
Family
4 review
10/10
Outstanding
Posted on Feb 15, 2026
The room was great and Xixi was lovely. The location was convenient and easy to find. I'll definitely come back next time.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店,並抽出寶貴時間留下如此暖心的好評!看到您對房間、服務以及位置的認可,我們全體員工都感到無比開心與欣慰。您口中的“希希”也會因為您的肯定備受鼓舞,我們會繼續保持貼心細緻的服務,用心打理好每一間客房,力求讓每一位到來的朋友都住得舒心、安心、放心。 我們始終致力於為每一位旅人打造温馨舒適的落腳點,很榮幸能成為您出行途中的美好選擇。期待在不久的將來,能再次與您相遇,我們定會以更優質的服務、更完善的設施迎接您的到來,祝您旅途愉快,萬事順遂,常回來看看!
Guest User
Men's Six-person Dormitory(1 Person)
Stayed in Jan 2026
Solo traveler
1 review
10/10
Outstanding
Posted on Feb 5, 2026
The lady at the front desk was so kind and beautiful; she helped me book a really cheap ticket to Wulong and even let me store my luggage at the hotel. The dog at the hotel looks a bit goofy, and the cat seems a bit silly too, but they're both very lively and well-cared for.
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Response from Property: Haha, thank you for such a lovely review! Hearing you say the receptionist is "beautiful inside and out," our entire staff wholeheartedly agrees! Helping you book affordable Wulong train tickets and relieving your luggage worries is simply what we should do. We feel very accomplished as long as everyone has a great time in Chongqing and doesn't waste money. As for your comment that our dogs are a bit silly and our cats aren't very bright… that's absolutely true! Perhaps because they spend all their time at He Ye playing with guests from all over the country, they've replaced their "intelligence" with "liveliness." Although they may not seem very bright, they are truly everyone's source of joy, and they (and their owners) are very pleased to hear you praise them for being "well cared for"! He Ye's doors are always open for you. Next time you miss these two "little devils," or want to travel somewhere else, remember to come back and visit us. Wishing you a safe and successful journey ahead!
Guest User
Bed In Female's Six-person Dormitory (1 Person)
Stayed in Jan 2026
Solo traveler
2 review
10/10
Outstanding
Posted on Feb 5, 2026
The lobby is much larger than a typical hotel and very comfortable. You can play games or chat with others when people are around, unlike other hotels which can be quite dull. There's even a guitar you can play, and a small bar on the rooftop where you can enjoy drinks and request songs for free, which was a fantastic experience. The hotel staff are incredibly friendly and enthusiastic. There's also a guy who's really good at card tricks, and if you beat him at Gomoku, you get a free drink!
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Response from Property: Wow! It seems you really "mastered" He Ye! Thank you so much for your heartfelt sharing. We also believe that a hotel shouldn't just be a box for sleeping; it should be a place where people can gather to chat, sing, and even "play mind games." We're glad our spacious living room and rooftop bar kept you entertained and engaged, which is exactly the original intention behind our partnership in starting this hostel. The person you mentioned, Er Wan, is already smugly shuffling cards after seeing the reviews. His card magic is indeed one of our specialties, but we hear his Go skills are currently "in seclusion," so we welcome you to come back and challenge him again to see if you can win another drink! At He Ye, there are people, drinks, guitars, and interesting souls like yours. We look forward to your next return, so we can listen to music, drink, and enjoy the night view together on the terrace again!
Guest User
Men's Six-person Dormitory(1 Person)
Stayed in Dec 2025
Booked for others
88 review
10/10
Outstanding
Posted on Feb 10, 2026
This hotel is perfectly located right next to the Linjiangmen metro station, with Kuixinglou, Hongyadong, and Jiefangbei all within easy reach. The hotel itself is clean, hygienic, and free of any unpleasant odors. Plus, the price is very reasonable. Highly recommended!
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Response from Property: Thank you for your recognition! Our clean and comfortable rooms and convenient location are what we want to give you peace of mind. We welcome you to come again!
Xiaoxueduguobanjuanshu
Men's Six-person Dormitory(1 Person)
Stayed in Dec 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Feb 3, 2026
I really liked that this hostel has a large common area, unlike those where you open the door and it's just a bed. The rooms had heating in winter, and the beds were comfortable. There's also a garden terrace with a great view of the city's nightscape 🌃. Sitting there with a drink, gazing at the starry sky, was quite lovely.
Original textTranslated by Google
Response from Property: Thank you so much for your detailed sharing! Indeed, we've always felt that hostels shouldn't just be places to sleep, but rather "home" during your travels. That's why we've specially created a huge common lounge area, hoping everyone can relax and socialize here, instead of being confined to their beds as soon as they enter. Seeing that you like the garden terrace really resonates with us. In Chongqing at night, feeling the breeze, watching the neon lights of Jiefangbei, and sipping a drink—that's the most enchanting moment of the night. We keep the heating on full blast in winter so you can get a good night's sleep even in the damp and chilly Chongqing. Welcome back "home" anytime! Next time you come, let's stargaze together on the terrace!
Guest User
Men's Six-person Dormitory(1 Person)
Stayed in Dec 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jan 25, 2026
This hostel offers an excellent experience! The common areas are spacious, and the rooms are clean and tidy. They even have cats and dogs around. What's more, their food recommendations are incredibly reliable, featuring delicious old community eateries. The hostel culture is fantastic too; they show movies in the living room every night and host pub nights on the terrace. The guestbooks are filled up, all four of them! I was a bit bummed not to see a new one, otherwise, I would have loved to write something in it.
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Response from Property: Thank you so much for your heartfelt review! 🥳 We're so happy you enjoyed the atmosphere at He Ye. The cozy public spaces and the clean rooms are just some of the little details we always pay attention to. The pets at the restaurant also love being around our lovely guests. The recommended restaurants are our hidden gems, and we're so happy you liked them! The nightly movies, the terrace bar, and the four guestbooks filled with warm messages from friends all over the world—we've already got new guestbooks ready, just waiting for you to write your own memories next time! ✨ We look forward to seeing you again at He Ye and unlocking even more wonderful memories!
Guest User
City Selected Room
Stayed in Dec 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Jan 13, 2026
The hotel's location is excellent, very close to all the tourist attractions. The room was great and very clean.
Original textTranslated by Google
Response from Property: Thank you for your patronage of He Ye! Your satisfaction is the most beautiful scenery on our journey! 🌃 Bringing the mountain city scenery to your window and warming your journey with first-class service is our unwavering commitment. Clean and comfortable rooms and a convenient location are what we want to give you peace of mind. Welcome to come again next time!
Chon123456
City Room
Stayed in Oct 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Dec 8, 2025
An incredibly heartwarming stay in Chongqing ✨🐾
This hostel truly made my time in Chongqing wonderful! The location is fantastic, making it super convenient to get everywhere.
The staff were all incredibly friendly, welcoming, and always willing to help. Even though their English wasn't perfect, everyone made a genuine effort to communicate with me, and using translation software actually made the whole process cuter and more heartwarming.
My room was clean, comfortable, and even had a nice little view. Plus, it was cleaned daily, which made my stay feel very secure and peaceful.
The hostel also boasts a rooftop with a stunning view. Unfortunately, it was a bit chilly when I visited, so I didn't get to fully enjoy it, but I've saved it for next time! ❄️🌆
And the little cats and dogs here are absolutely adorable, giving the whole place a warm, homey feel. Staying here truly felt as relaxed and comfortable as being at a friend's house.
Initially, I thought about trying a different place for a change of scenery, but I was ultimately so drawn to the atmosphere here that I ended up staying until my departure from Chongqing.
Many thanks to Bao Bao and Dan Dan, two lovely girls, for taking such good care of me.
• Dan Dan was especially thoughtful and always happy to help, even recommending an amazing SPA that I absolutely loved!
• Bao Bao, in particular, was incredibly enthusiastic. She took me to eat delicious food, go shopping, and on walks, making my trip so much richer and more enjoyable. 💛✨
I'm already missing this place! I'll definitely be back next time!
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Response from Property: Seeing your heartfelt sharing truly touched and warmed us! ✨ Thank you for taking the time to write such a detailed and emotionally resonant review; it makes us happier than any reward. Knowing that your time in Chongqing was made even more wonderful and warmer by staying here is exactly what we strive to create as a "home away from home" for every guest. We cherish everything you mentioned: • Convenient Location: We were delighted to make your trip easier and help you explore the beauty of this mountain city. • A Team Like Friends: Bao Bao and Dan Dan must have been thrilled to read your praise (we've already told them! 😊). Communicating with you through translation software and our heartfelt wishes, helping you plan your itinerary and experience local life, is something we're always happy to do. • Rooms and Cleanliness: Thank you for your praise of the cleanliness; we will continue to maintain it to ensure every guest feels comfortable and at ease. • Rooftop and Pets: When the weather is warm, enjoying the view and playing with the cats and dogs on the rooftop is even more pleasant! We look forward to your next visit! • Decision to Stay Longer: What touched us most was your decision to stay here permanently—this is the greatest trust and recognition you can give us. You've made this place your "home" in Chongqing, and you've long since become a friend to us. Remember to come back often; the cats, dogs, and we are all waiting for you! Wishing you a wonderful and warm journey! 🌟A sincere welcome back home! [He Ye Youth Hostel Team] 💛
Guest User
City Selected Room (2 Beds)
Stayed in Oct 2025
Business traveler
9 review
10/10
Outstanding
Posted on Nov 17, 2025
The room was great, and it's super convenient with the metro station and bus stop nearby. The front desk lady (Dandan) was amazing! I had a cold yesterday, and she gave me something that made me feel better the very next day. So awesome! I'll definitely come back next time. 👍
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Response from Property: Wow! Your review is fantastic! Making your stay comfortable and convenient is our top priority. Miss Dandan was overjoyed to learn how amazing her cold medicine was! We are honored to have provided you with a satisfactory stay. We have already relayed your praise to Dandan and the team, and everyone is greatly encouraged! We look forward to seeing you again next time!
Guest User
Floor-to-Ceiling Night View Double Bed Room
Stayed in Jan 2026
Traveling with friends
15 review
10/10
Outstanding
Posted on Feb 28, 2026
It was nice
Response from Property: Thank you for your positive review and the stunning night view photos! We're so glad you enjoyed our place, and we look forward to welcoming you back to Chongqing and staying at our hotel again!
Guest User
Men's Quadruple Dormitory (1 Person)
Stayed in Jul 2025
Solo traveler
4 review
7.5/10
Posted on Sep 6, 2025
Very narrow spaces and the cleanliness of the bathrooms was bad. Some bathrooms were broken. The kindness of the staff was best. Very kind and cute. I got along well with them.
Difficult to find, one of the lifts does not reach the ground floor, so you always wait for ten minutes
Response from Property: Hi there,Thank you for taking the time to share your feedback and for your heartfelt compliments about our staff's kindness — this truly means a lot to us! ❤️We sincerely apologize for the issues you encountered with the bathroom cleanliness and functionality. This falls short of our usual standards, and we’ve immediately deep-cleaned all bathrooms and repaired the broken facilities to ensure a comfortable experience for all guests.Regarding the lift wait time, we truly appreciate your patience. For clarity: our building has 4 elevators, one of which is currently under maintenance (hence the delay). The other three are fully operational and serve all floors, including the ground floor. We’re closely coordinating with the building management to restore the fourth lift as quickly as possible.Your kind words about the team have already made their day 🌟. We’d be honored to have another chance to offer you a smoother, more comfortable stay next time. Please feel free to reach out to us directly for any special assistance or booking needs.Warmly,The Heye Team
April.ontour
City Selected Room
Stayed in Jan 2026
Solo traveler
2 review
5.5/10
Posted on Feb 21, 2026
I’ve never seen more dirtier shower and walls. Proper run down place. Floor boards were literally coming off. Ci don’t thin curtains were ever washed. Bed and sheets were clean and good quality thankfully. Great location although entrance is through a scary looking high ride block.
Response from Property: Dear guest, thank you for your honest feedback. We are glad that the quality and cleanliness of our beds and sheets met your expectations, and that you enjoyed our prime location.We sincerely apologize for the issues you raised regarding the shower and facilities. Being located in an older building in the heart of the city, maintenance is a constant challenge. We are currently scheduled for a phased renovation of the bathroom walls and floorboards to address these "run-down" areas. Regarding the deep cleaning of showers and curtains, we have taken your comments to heart and our housekeeping team has already begun a thorough sanitization process.The entrance is typical of Chongqing’s high-density urban style, which can be a bit overwhelming for first-time visitors, but we hope our warm service inside makes up for it. We appreciate your patience and hope to show you a refreshed Heye Hostel in the future!
Guest User
Guestroom - Night View (2 Beds)
Stayed in Jan 2026
Traveling with friends
3 review
8.0/10
Very good
Posted on Feb 6, 2026
Hotel was in very good location as it is close to the tourist pedestrian area. The staff at the desk were friendly and helpful and gave me suggestions about where I can post some postcards. They also helped us with the aircon in our room.
The actual hotel entrance was a little bit hard to find.
The view from the window was good. The beds were very hard unfortunately and we only got one pillow. The shower and aircon worked well.
Response from Property: Dear guest, thank you for sharing your experience at Heye Hostel! We are glad you enjoyed our prime location near the pedestrian area and the view from your window.Regarding the bed and pillows, we understand that preferences for mattress firmness vary. For future stays, please feel free to ask our 24/7 front desk—we would be happy to provide extra pillows or help make your bed more comfortable. We want you to have the best sleep possible!As for the entrance, Chongqing’s "3D city" layout can indeed be tricky! We have a detailed photo navigation guide available; if you contact us in advance next time, we will send it to you to ensure a smooth arrival.We are happy to hear our staff could help with your postcards and the aircon. We hope to welcome you back for an even more comfortable stay in the future!
Anonymous User
Bed In Female's Six-person Dormitory (1 Person)
Stayed in Dec 2025
Solo traveler
11 review
7.5/10
Posted on Feb 2, 2026
Overall, the hostel is okay and suitable for a short stay. The room itself is fine and comfortable enough, especially considering the price.
However, cleanliness is a major issue. While the room is acceptable, other areas are not well maintained. The dryer and hairdryer are dirty, the toilet often smells like urine, and the sink is consistently unclean. It feels like the hostel lacks proper deep cleaning, especially in shared areas.
Another downside is that the receptionist cannot speak English, which makes communication difficult for international guests. In addition, the location is quite tricky to find for first-time visitors.
A good suggestion would be to improve overall cleanliness with regular deep cleaning and to provide clear step-by-step directions with photos to help guests find the hostel more easily.
Response from Property: Dear guest, thank you for your feedback! We are glad you found our location in Jiefangbei convenient and the stay comfortable for the price.Regarding the directions, we actually provide a detailed navigation guide with photos for all guests. If you contact us in advance via the booking platform or phone, we will send it to you immediately to ensure a smooth arrival. We apologize if this information didn't reach you this time.As for cleanliness, our restrooms are cleaned 4-5 times daily. However, we have noted your comments about the dryer and sink, and we will conduct an immediate deep clean of these areas. Please remember that our front desk is available 24/7; if any area needs attention, just let us know and we will clean it right away!About communication, we do have English-speaking staff, and all our team members are trained to use translation software to assist international guests. We are always here to help.We appreciate your suggestions and hope to see you again in Chongqing!