Wendawendingdaquan
July 25, 2022
The environment and facilities of the hotel are good and the price is good
Since it is next to the scenic spot
so noisy
There will be a square dance bgm at night
Overall harmless
but!
The service is really amazing
1. Cleaning: Entering the room without our permission and asking for our opinion (while we have Do Not Disturb turned on); a short-haired cleaning said something incomprehensible "you are like my children Take good care of you", meanwhile the cleaner appeared on the same floor for five consecutive days (every day was a different cleaner for the first eight days)
2. Front desk: Before entering the room without authorization, the front desk not only did not check the mobile phone number we left for advice, but also perfunctory when we inquired afterwards; at the same time, a front desk asked for the mobile phone and made an evaluation. At the beginning, she asked if she could print something at the front desk After the inquiry, it was explained that black and white are free, but after inquiry, I found that my ten-day stay was three times before the lease renewal, and the first two times can be evaluated on Ctrip, so she asked for a mobile phone and praised herself, which is ridiculous.
In general, I hope that the hotel will strengthen the management of personnel quality. Cleaning and front desk are part of the hotel. It is really poorly done.
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