City Comfort Inn (Chongqing Southwest University Beibei Metro Station)

This is my first negative review, and I still feel very angry when I think about it. First of all, the window is in the hallway or corridor, which causes the air quality of the house to be extremely poor. There is a strong toilet smell as soon as you enter the door. Secondly, the price premium is serious. It is around 130 during normal times and 240➕ during the exam. Finally, the hotel front desk guy was not skilled in business (he made wrong orders during check-in and check-out, and was not familiar with the system...). When he checked in on 3.15, he couldn't open the hotel door when he got the room card (the activation was not successful), so he had to go back and activate it again. The lady at the front desk told me to check out at 2pm the next day (Ctrip also said 2pm) on March 16, 2016. I swiped my key card at around 11.50pm and couldn't get in. At this time, I received a call from the front desk guy: " This is to remind you that you should check out at 12 o’clock.” Isn’t the check-out time written on the order message? Your front desk can lock the room with just one operation on the computer. It takes time for us to go down and activate it. I originally booked a room for an exam, but the experience was extremely poor and really affected my mood. I really can’t believe this is a chain hotel. Can you train the staff first?

The service is warm, the room is very clean and spacious, the hotel is also very safe, and the bed is very comfortable and soft at night.

The hotel is clean, near the subway, available for foreign guests to reside.

The room is big and hygienic. The staff are friendly and helpful. The breakfast is delicious

The room is quite spacious and clean. The disadvantage is that although there is a window, there is a wall outside the window, and it feels the same as if there is no window.

I stayed in Beibei for three days to attend the meeting. The transportation is very convenient. There is a subway station right outside. Commerce is also very developed, there are all kinds of food and drink in Beibei Plaza downstairs. The room was clean and well looked after. The most important thing is that the service attitude here is very good. The lady surnamed Luo at the front desk and the manager surnamed Yi helped me solve problems in a timely manner when I encountered problems in the online conference. They praised and liked it and will come again next time.

Clean, tidy, comfortable, clean, clean, clean, clean, clean, clean, clean, clean, clean, clean, clean, clean, clean, clean, clean, clean, clean

The service is good and the room is OK

The toilet in the room has always had a strong smell, and the smell is relieved a lot after closing the toilet door. The room smells musty The bathroom floor has turned yellow Mattress is collapsed, pillow case is rotten I've lived in a convenient city before, and I think it's pretty good, but this one refreshed my understanding of convenient hotels really terrible