I'm not usually one to write reviews like this. I had fond memories of the Ramada Hotel when I visited Sokcho last year, and while planning a hot spring trip with my mother, I was delighted to see a Ramada Hotel in Suanbo, so I booked a two-night stay. Upon arrival, contrary to my expectations, my first impression was completely disappointing, and the service was disappointing twice.
1. They said it was old, so shouldn't they have maintained it better?
The wallpaper had yellow stains and scratches in many places.
2. As soon as I entered the first room, there was a ton of hair on the floor, bed, and bathtub. There was an unidentified powder sprinkled on the dryer bracket.
3. I called the front desk to check the room condition and requested a room change. The person who had been hired and the cleaning lady came together, and the cleaning lady started cleaning. I asked to change rooms, but as she left, she said, "It'll be clean after cleaning," so I just asked.
4. The cleaning lady wiped down every corner of the room with a wet mop. I washed a mop covered in hair and dust in the bathtub...
5. There was mold growing on the silicone floor next to the bathtub...
6. I asked for more bottled water, but they told me to buy it at the convenience store. If that's the hotel's rule, then of course I should follow it, so I guess it shouldn't be a problem... But the expression on my face, lol.
7. I opened the shoe rack, and there was a toad house that hadn't been maintained.
My first hot spring trip in a while was a total disaster. I won't go again, but I hope others don't suffer. My room was on the 6th floor.
I couldn't take pictures of the hair and other things because I changed rooms, but I'll attach some photos.
Original TextTranslation provided by Google