Harmona Resort & Spa Zhangjiajie

Highly recommend this place! The hotel itself is stunning with beautiful scenery. The rooms are cozy and impeccably clean. Plus, all the dining and entertainment facilities are top-notch. Definitely worth coming back to multiple times.

It's very quiet and the garden landscaping is beautiful. However, the location is indeed a bit remote; it takes quite a long drive to Tianmen Mountain, which would be inconvenient if you don't have a car. You'd have to rely on the hotel's scheduled shuttle bus to attractions. The service attitude is good, and the rooms are clean, making it suitable for those who want to purely relax.

The environment is good, and the service is acceptable, but it definitely doesn't feel like a high-end hotel. I don't mind if it's a bit old, but the facilities are somewhat poor. The paint from the renovation was sloppily brushed onto the door frame, which really shows a lack of refinement. The showerhead was difficult to use, and the toilet paper holder next to the toilet was inconveniently placed and installed too low. The toothpaste provided was the small, low-grade kind. It feels like the management is unprofessional. Breakfast was decent though.

This hotel is super suitable for families with kids! They have family rooms that can accommodate two children, plus there's a kids' club and go-karts. You can even feed the hotel's bunnies. My kids didn't want to leave!

Overall, a good experience. The room was clean, and the service was attentive. The breakfast selection was sufficient. My only minor complaint is the lack of laundry service. For a one-night stay it's fine, but for two or three nights, it becomes a bit inconvenient. I hope they consider adding a self-service laundry room.

The environment is great, and the buffet breakfast offers a wide variety of choices, which is really good.

The hotel's surroundings are truly exceptional. It's nestled amidst lush greenery and mountains, with incredibly fresh air. The service is also very attentive. My only suggestion is that the rooms don't have enough power strips for charging, so I'd recommend the hotel provide a few.

The hotel is beautifully set against the mountains and by the water, creating a lovely atmosphere. The service was attentive, but the natural surroundings meant there were quite a few mosquitoes. I'd recommend bringing your own insect repellent.

The facilities are complete, with a heated pool and gym, so even staying in the hotel won't be boring. The service is warm and not perfunctory, truly living up to its reputation as an award-winning resort hotel.