Hilton Garden Inn Cincinnati/Midtown

Lorraine with food beverage was amazing! She took care of us both mornings at breakfast. We couldn’t ask for a better experience. The room was clean and comfortable. The pool was a bit cold. It was very convenient to children’s hospital for appointments.

It was great

Stayed for one night as we were traveling through to TN. It was ok. Stayed in a king suite and it was clean enough. You can tell it’s just kind of older and dingy. Grout on the tile floors were dirty. It was a fine stay for the one night, but probably wouldn’t stay in this particular hotel again. A pisitive was that the room was ice cold when we got in, which was a nice break from the hot weather. Lobby seamed nice. When I took my kids down to the pool in the morning, the water was stagnant and had this white film on top and I would not let my kids go in it. Disappointing since that is one of the reasons we stayed there.

Did not clean room and did not notify us about scheduling requirements. Pool maintenance was very bad—pool was close.

Check in was quick and easy. Julia took the extra step to connect my rsv to my Hilton Honors account. Excellent stay!

Upon checking in on June 13th, it was great. We get to our room, I've noticed a small chip on the tv. This morning when my husband and myself went down to purchase their $15.00 breakfast, the service was awful. As I wanted onion cooked in with the breakfast potatoes we noticed the lady really didn't want to get our order done, then she took our ordered up to the cook with a nasty attitude and when the cook asked her do they want onion on both potatoes she (the waitress) with her attitude said yes. My husband heard and we cancelled our ordered, my husband went to the front desk asked for the manager. The receptionist stated that she was going to have a talked to the lady, we don't know if she did or not. I went to the room we had booked and got our suitcase and left. This hotel used to be a nice hotel, even the housekeeper were rude. This will be our last stay.

My husband and I stayed at the Hilton Garden Inn Midtown in Cincinnati, OH this previous weekend (6/12/26-6/14/26). The staff was incredibly helpful, and kind. The facilities were extremely clean. Our bed was amazing. The only thing that could have been better was the breakfast. It was sub par. But, this is not a hotel where you should expect fine dining. We enjoyed our stay immensely!

Our room was not clean when we arrived. For a hotel to charge for parking, you would think some of those funds would go to security, however we went out to find that 16 cars had been broken into the morning we left. No one from the hotel notified us, instead we met with police officers that were in the garage that informed us of what happened. We won't be back.

I have stayed 3 times in this hotel. The first 2 I stayed only 2 nights. This time, I stayed 5, and I had a regular experience. The front desk staff acts as if they are making you a favor, the only truly helpful and proactive staff was at the restaurant. The fridge in the room had opened soda bottles inside (I have the pictures to prove it), which indicates poor cleaning before my check in. In general, it wasn’t the best experience, if you’re considering a long stay, better go to a different hotel. This is a 1-2 nights hotel.