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Our stay was a one night for a family occasion so we were just looking for basic clean facilities. We liked that it was airconditioned and had a microwave, toaster and jug. The location is excellent with easy access to shops, cinemas etc. And the hotel was available for meals if required. I would have liked a a couple of spare pillows but there was a single bed we didn't use so we did use that pillow. The staff were friendly and helpful. Bed was firm.

I had the BEST stay here! Over the last few weeks I’ve stayed in a few hotels in the Gold Coast & Sunshine Coast before getting to Brisbane. My 2 night stay at The Brook was the best so far! The room was so nice & clean, the staff were warm, friendly & helpful. The food at the restaurant was delish & the little extra’s were such a nice touch & so appreciated. There was a complimentary drink offered for the restaurant, a 10% discount on food, nice bottle of red wine in the room, and in the bathroom there was double the toiletries (which was so good because you know 1 of those tiny bottles of shower gel is never enough). They even gave me a late check out at no extra charge. Gemma & Emma in the restaurant/bar were so helpful, kind & down to earth. And the tree! The tree covered in fairy lights was the highlight. Overall, I can not fault it!! It was amazing & I would definitely stay again!

If you want basic, grubby, unfriendly service and not after value for money then this is the place for you, After going into our first room that smelt like someone had been smoking in there for years on end then second room provided was no better at all, Cleanliness is not existent in this establishment at all. Walls stained, cutlery draw had food scraps, toilet dirty, hair is sink and pillowcases which shows these aren’t changed, dishwasher still with food in it, sofa badly stained and overall entire apartment was dusty. Given we were travelling with our 7 month old daughter we didn’t want to stay put given how disgusting the place was but was denied a refund after going down to express our concerns. We were forced to sleep / stay here despite it being so grubby!! Emailed and sent messages hoping some action would be taken following morning but nothing, Goes to show they expect a premium price but want to deliver less than even remotely satisfactory. DO NOT STAY HERE If it wasn’t for the hospital next door this place would not stand a chance with these standards. Management clearly have no regard for their guests. Worst stay we have experienced. To be refused a refund and told there was nothing they could do is a joke. You have been warned

The motel was easy to navigate to for us country bumpkins who don’t drive in the city we could walk to the Westfield shopping centre rooms clean and tidy we had 16 and it was at the back so not much road noise for being on a busy road. Aldi next door was a great convenience

The Cheomside shopping mall is right across the traffic light. There is a 24-hour McDonald's right in front, and the friendly staff who know what you need and offer it to you before you ask were nice! In Korea, you can't use the washing machine at night, so I asked the hotel, and they told me that it is available 24 hours, so I was able to do my laundry comfortably. It was nice that there was a washing machine, dryer, stove, microwave, refrigerator, dishwasher, electric kettle, iron, and safe, and it was great value for money. It seems like a hotel where you can stay for a long time! However, there is a siren sound day and night and car noise, but I personally think that it is a big advantage, so I can cover up these points!

The breakfast was good, the environment was clean and fresh, and the fruit was fresh. Going out was McDonald's. It is suitable for bringing children, the location of the hotel is very conspicuous, there is parking lot, very good, staying next time.

There is a parking lot, the location is good, there is a big shopping mall next to it, and there is an Asian supermarket. It is very convenient to eat and drink. It is very close to the airport, but it is not noisy. The breakfast is milk coffee bread taken from the room.

Wonderful motel with great amenities. The management are very accommodating and do a great job of maintaining the property to a high standard.

We selected this motel as it was conveniently located on the northside of Brisbane and was handy to rail connections into the city. The room (a ”New King”) was a good size and well-furnished. It was clean and comfortable with a good-sized car park right in front of our suite. Despite being located beside the Bruce Highway, the traffic-noise was less than expected. A couple of points concerned us. Firstly, although the bathroom was nice and clean, the tiled floor of the shower was extremely slippery (possibly the fault of the cleaning-agent used). This was a ”nightmare” and required taking more than usual care. We can recommend this as a reasonably-priced and well maintained motel and would certainly stay again.

Excellent in every respect 10 out of 10 Rooms are spacious clean and comfortable with all amenities fridge, jug,etc very comfortable bed. Huge modern bathroom. Very helpful and obliging staff nothing is to much trouble for them. Secure undercover parking if you need it. The location would have to be the best in Brisbane every thing you could want is a short walk away or short trip using public transport. This will be the first place i contact for accomodation next time i have to stay in Brisbane. An extremely enjoyable and value for money experience 10 out of 10 keep up the high standard