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Lovely hotel with very high standards of service, cleanliness, facilities and decor, completely renovated in the last few years. The pool is great and the beach is nearby. The breakfast room and lounge/bar are very comfortable. No dinner is offered but there are many excellent restaurants within easy reach.

My recent stay at The Eze Hermitage was a horrifying ordeal that should serve as a stark warning to anyone considering booking a stay there. The nightmare began with the absence of air conditioning in our room, which forced us to leave the balcony door of our second floor room slightly ajar for ventilation. This lack of comfort turned into a catastrophic lapse in security when an intruder managed to climb up onto our balcony and break into our room. We woke up to find the man crawling into our room and stealing $400 worth of our belongings. To add insult to injury, when we rushed downstairs for assistance, we discovered that the front desk was deserted and there was no night security, contrary to what the management had claimed. We were left to fend for ourselves in a distressing situation that could have easily been avoided with proper safety measures. Clearly, we found another hotel for the second night of our trip, as staying at The Eze Hermitage was no longer an option. Despite the severity of the incident, the inn demonstrated a shocking lack of accountability and customer service. After enduring a week of fruitless back-and-forth communications, they made a great show of their so-called ”generosity” for not charging us for the second night we didn't stay and grudgingly offered only a partial refund for the one night, which does nothing to compensate for the trauma and financial loss we suffered. In summary, The Eze Hermitage is a prime example of negligence and poor hospitality. I strongly advise against staying here unless you want to risk your safety and well-being.

The main body of the hotel is not very large, but the garden and swimming pool contained in the hotel are not small. The whole hotel is very exquisite. The lobby, room, garden and other parts are carefully arranged. Gives a noble and elegant taste. Used the second main meal and were very satisfied! Because the area around the hotel is a wealthy villa area, you must make a reservation before dining. The season we go to is not high season, but the restaurant is basically full. Hotel service is consistently high throughout the seasons. Overall very satisfied!

The charming village in the sky D,Eze, with a spectacular Medivial city, perched above it. We travelled in by car, our fabulous hotel had a massive car park. We were very grateful as you can imagine, not many car spaces available. The La Perle apartments were fabulous, so clean and well appointed. We could see the Medivial city each night from our bedrooms, it was lit up like a fairyland. Do not miss this village, this place and hotel, are the essence of the French countryside. A special note to Dora, who treated us like family. What a place and what an experience, thank you for the memories.

I had a wonderful night's stay at Mama Shelter Nice! The room was comfortable, quiet, and impeccably clean. The service and ambiance were top-notch, complemented by a super fun restaurant/bar. Unfortunately, I didn't get to see the rooftop pool due to the weather, but I heard it's fantastic! For those arriving by train, the nearest station, Nice Riquier, is a bit shady and not the the safest. However, this shouldn't be a concern for guests arriving by taxi or other means. Overall, it was a fantastic experience, and I look forward to staying at more of their hotels around the world!