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Very clean and comfortable hotel

The hotel is very comfortable and the hotel is very clean and clean. The hotel is very comfortable and comfortable and the staff are very friendly and very comfortable.

My husband stayed in this room for 3 weeks for a very good professional stay , from the employee and the employee , they wanted to book the same room for 3 weeks , the room is clean , the spacious and comfortable bed

Very clean space, nice people, well-groomed rooms, a great breakfast in the morning, i had a great experience and if I come back, I'll definitely go back there. The only thing that was out of my plans was the weather, but even with this problem the room temperature inside the hotel solved it

would have been good for a couple, but we needed an extra bed, which was a pull out sofa rather than a single. Without question it was the most uncomfortable thing I’ve ever sat on let alone tried to sleep on. Even the kids who weigh nothing could not lie on it due to the bits of wood sticking out. The double bed did not have a topper on it, so it was like sleeping on springs. In the end we made a bed up a slept on the floor. I get the notion of a *****ped back hotel, but the one thing you can’t get wrong are the beds. It’s the only thing we booked for! Such a shame as the hotel is otherwise great. The staff have been v friendly and everything is incredibly clean and as it should be. Only other tiny point is that there is no tea or coffee in rooms, but I’m guessing that’s a company thing

Very disappointed with the service in this hotel. We are staying here for nearly two weeks and the staff at the reception is quite rude when we have an issue like not enough water bottles in the room (they gave us two instead of 4 when we are two adults and two children); phone not working; very small duvet to share for two children; .The children sleeping on the sofa bed have only one very narrow duvet to share and we asked for a second one but the next day it was removed. Our phone in the room does not work therefore we couldn’t call the reception. There is a loud ventilation sound coming from the bathroom which started on the second day. It doesn’t appear to be the A/C as it does not work either. Camille at the reception is very pleasant and polite, so is Yassin. But the rest of the team at the reception is quite rude and instead of telling us they will find a solution or apologize for the mistakes made by the cleaning ladies or issues we have had in the room they decide to argue with us and they say this is your version I don’t have the one of the staff. This type of attitude coming from a manager is even more disappointing. Not professional at all and makes us feel uncomfortable. A manager should not argue with customers but instead make them feel welcomed, safe and understood. The lady in charge at the restaurant in the evening was having a go at the waiters in front of us customers and laughing out loud at their mistakes, sighing in dispair at them. All in front of us. Very very unprofessional. Two of these waiters, very polite and kind to us seemed to be learning and were doing well it seemed, at least they were professional and polite, unlike their supervisor who was diminishing them in fromt of people. Really put us off our meal. One receptionist, a young woman, who did help us with our duvet issue, hardly greeted us when we entered the hotel in the evening. This is a 4 star hotel and very surprising behavior from the staff. She also made the entire reception stink of what seemed to be a humidity issue with clothes. I told her about the smell, unpleasant when you enter the hotel, without realizing the odor actually came from her. She is human but it shouldn’t really happen in a 4 star hotel, when you welcome clients. This morning the actual manager told me his colleague at the reception did not have time to tell me to see my issues with him as she had many other customers to deal with. She could have politely told me, Madam I don’t have to capacity to help you now but I will make sure the manager reaches out to you. This is high season, so there should be more than one person at the reception or at least have the clients directed to the manager immediately for these kind of situations instead of rebuffed rudely. When I asked to have the contact of the direction of the hotel, the manager told me and that after shouting at me down the phone and arguing with me, that he could not provide me with that information and I should write to

Piccolo hotel nei pressi della stazione. Essenziale, ma molto funzionale. Personale empatico, gentile e molto disponibile. Colazione una sorpresa: curatissima e piú che completa. Alta qualitá dell'offerta: tè in foglia, caffè anche in cialde Nespresso, spremuta fresca sul momento di limoni/arance, semi e frutta secca, torte dolci e salate, varia frutta fresca, uova da cuocere al momento. Luglio a notte € 107€ con colazione.