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Starting from the owners, I can't help but say that they were exceptional. First level welcome, very kind and helpful despite having been in contact at a distance (they could not be in the office). Room very clean and equipped with everything you need, a plus point is the large shower (I finally found one that fits me). Good breakfast, branded and fresh products. If you need to relax and spend a few days of tranquillity, the B&B Umberto is right for you. P.S. I'm located in the center of Vietri sul Mare in the pedestrian area, so you have everything at your fingertips

Just arrived home from this hotel. As a disabled guest (wheelchair user) the hotel isn't accessible to reception. There is a wooden ramp that takes you through a side door but you cannot get to the reception desk. If you are alone and in a wheelchair you cannot reach the buzzer and the ramp is not always down and he door is locked However once in, the lifts take you everywhere you need to go. On the face of it the hotel is beautiful. But. We asked for an accessible room. We were allocated two rooms the first 432 which wasn't accessible. But was small and had a great view. The second across the corridor was accessible. No view. When you opened the window you were faced with a pitch black space with what I think was a water tank. The room smelt. The shower room was not very good. The seat was rusted and stuck at an angle so you couldn't sit and it forced you out of the shower tray. Rust fell each time you showered into the tray. The shower head had a mind of its own as did the control. The rooms on the 4th floor are old and in desperate need of attention. Missing fittings dirty/ stained lamp shades and some lights didn't work. No extractor fan The upper rooms were beautiful. Most common areas were beautiful but in the restaurant lots of stains and damage on the ceiling. Breakfast was good but the hot food was cold. The staff exemplary. There was no sign of a pool. But a great gym but a little snug and if you ate tall you don't have much head room next to the window on the equipment. We went down in the lift to the beach. This was awful. An open construction site which has been the same since 2017 is a UK health and safety nightmare. A table saw rusting away. Power cables strewn across the ground nails sticking up and a peice of wood laid across the blade. No access to the beach safely and none for me due to the above. Be careful if you buy drinks in the bar. Very expensive €15 for gin and tonic. €4.50 for a cup of tea. Had several occasions to return tea due to fishy smell and taste. Maintenance hadn't repaired it during our stay. But another hot water tap was fine. The hotel is next to the port which is busy and not ideal if you don't sleep well.