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Gorillas Lake Kivu Hotel

Hotel near Gisenyi

GGuest User 2022.01.06

We know that the state of Ruanda has a strict and tough Corona protocoll and we don`t want to act against this at any time. We stayed from 13.12.2021 till 16.12.2021 in the Gorilla Lake Kivu Hotel in Gisenyi. The staff was very friendlly an helpful but the manager Mr. N.W. failed many times. Mr.N.W. saw at arrival the positive Covid-PCR-Test of my wife (former PCR- tests were all negative) and a negative Rapid-test of the same day, then he asked us to stay in the room, what we did. Then he promised us a medical consulting and examination (I’am a medical doctor too) at the same day and he promised to arrange a new PCR-Test on the 17.12.2021, after 4hours of waiting he gave us the information that he was trying, this was a lie, on the 17.12.2021 he admitted that he had done anything, but in the morning of this day he came with the police and insisted to her to put my wife a GPS-Bracelett on. At this situation I saw flickering $-signs in his eyes. He treated us as prisoners and not as paying guests, we had no daily housekeeping and nobody took care of us, nobody ask us for our personal daily needs, we get toiletpaper, exchanging of towels only on request even the paid breakfast, he was unable to organize the exchange of a not working lightbulb in the bathroom or to give us a moskitokiller, he allowed noisy und loud gardenparties which disturbed us till 4:00am in the morning. He was unable to arrange a personal talk between my wife and a member of the UN which was send by our niece working by th UN in Goma, we stayed on the groundfloor and a talk was easily made over the balcony. I wanted to say ”Good bye” to him on departure day he was inhouse but he didn’t want to see me. We are sorry to say but this is no hospitility or way to treat paying guests, we cannot recommend or appreciate this management. My personal opinion is, he ist the wrong man at this place, a manager’s duty ist to talk to guests and solve problems in a gentle, polite and diplomatic way and make guests feel comfortable and safe. This management is not 3-4 stars worth! The country is very polite, helpful and honest, what we can't say that about the hotel experience in this hotel. We also learned, that we were not the only guests, who make such an experience, really not a recommodation. Thomas ans Annette Guenster

8 review

3.5/5

Price from

$86

per night

Western Mountain Hotel

Hotel near Gisenyi

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Parking is accessible, supplied by the hotel for guests who arrive by car.

Perfect

1 review

5.0/5

Price from

$84

per night

Maddy's Kitchen and Accomodation

Hotel near Gisenyi

When you stay at Maddy's Kitchen and Accomodation in Gisenyi, you'll be 3.3 mi (5.4 km) from Nyamyumba Hot Springs. This bed & breakfast is 1.1 mi (1.8 km) from Gisenyi Beach and 1.7 mi (2.7 km) from Rwanda Tourism University College. Pamper yourself with onsite massages or take in the view from a garden. Additional features at this bed & breakfast include complimentary wireless internet access and a picnic area. Enjoy a meal at the restaurant or snacks in the bed & breakfast's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 6:00 AM to 11:00 AM. Free self parking is available onsite. Make yourself at home in one of the 7 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks, and housekeeping is provided daily.

3.6/5

Price from

$20

per night

Sawa Sawa Motel

Hotel near Gisenyi

When you stay at Sawa Sawa Motel in Gisenyi, you'll be near the beach, within a 5-minute drive of Université Libre de Kigali and Rwanda Tourism University College. This hotel is 1.3 mi (2 km) from Gisenyi Beach and 5.3 mi (8.5 km) from Nyamyumba Hot Springs. Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:00 AM to 9:00 AM. Free self parking is available onsite. Stay in one of 19 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided on a limited basis.

1 review

1.0/5

Price from

$28

per night

Stipp Hotel Gisenyi

Hotel near Gisenyi

With a stay at Stipp Hotel Gisenyi in Gisenyi, you'll be near the beach, just a 5-minute walk from Rwanda Tourism University College and 13 minutes by foot from Université Libre de Kigali. This spa hotel is 0.7 mi (1.2 km) from Gisenyi Beach and 4.9 mi (7.9 km) from Nyamyumba Hot Springs. Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite. Make yourself at home in one of the 30 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

2 review

2.6/5

Price from

$70

per night

Planete Hotel

Hotel near Gisenyi

When you stay at Planete Hotel in Nyundo, you'll be within a 10-minute drive of Rwanda Tourism University College and Université Libre de Kigali. This hotel is 4.8 mi (7.7 km) from Gisenyi Beach and 7.4 mi (11.9 km) from Nyamyumba Hot Springs. This hotel offers complimentary parking nearby and designated smoking areas. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 9:30 AM. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite. Stay in one of 18 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Very Good

4.0/5

Price from

$34

per night

Inzu Lodge

Hotel near Gisenyi

Located in Nyayumba, INZU Lodge is a 4-minute drive from Nyamyumba Hot Springs and 8 minutes from Rwanda Tourism University College. This hotel is 3.8 mi (6.2 km) from Gisenyi Beach and 5 mi (8.1 km) from Université Libre de Kigali. Make use of convenient amenities, which include complimentary wireless internet access and gift shops/newsstands. At INZU Lodge, enjoy a satisfying meal at the restaurant. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee. Featured amenities include express check-out, luggage storage, and laundry facilities. Free self parking is available onsite. Make yourself at home in one of the 11 guestrooms. Complimentary wireless internet access is available to keep you connected.

Excellent

9 review

4.3/5

Price from

$34

per night

Kivu Hilltop View Resort

Hotel near Gisenyi

HHALLELUYA EGIDE 2023.10.22

good place, about 10min from town. amazing rooftop, the lake view is amazing. they wash your car in the morning.

2 review

3.8/5

Price from

$80

per night

Kivu Greenstars Apartment

Hotel near Gisenyi

Located in Nyayumba, Greenstars Apartment is a 2-minute drive from Nyamyumba Hot Springs and 7 minutes from Rwanda Tourism University College. This hotel is 3.9 mi (6.3 km) from Gisenyi Beach and 4.6 mi (7.4 km) from Université Libre de Kigali. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM. Featured amenities include express check-in and laundry facilities. Free self parking is available onsite. Make yourself at home in one of the 18 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and microwaves, and housekeeping is provided daily.

Excellent

4.5/5

Price from

$85

per night

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Most-booked Gisenyi hotels

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Check out these top-booked hotels from the past 30 days!

No.1

3.5/5

8 review

Gorillas Lake Kivu Hotel

Hotel near Gisenyi

"Good Location"

Maddy's Kitchen and Accomodation

No.2

3.6/5

0 review

Hotel near Gisenyi

"Good Location"

No.3

1.0/5

1 review

Sawa Sawa Motel

Hotel near Gisenyi

"Good Location"

No.4

3.1/5

0 review

Kivu Beach Garden

Hotel near Gisenyi

"Good Location"

No.5

5.0/5

1 review

Western Mountain Hotel

Hotel near Gisenyi

"Good Location"

Best Gisenyi hotels with tasty breakfast

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Start your day with a tasty breakfast at one of our top hotels.

Western Mountain Hotel

Hotel near Gisenyi

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Parking is accessible, supplied by the hotel for guests who arrive by car.

5.0/5

Perfect1 Reviews

Price per night from: USD 84

Kivu Beach Garden

Hotel near Gisenyi

3.1/5

Price per night from: USD 27

Maddy's Kitchen and Accomodation

Hotel near Gisenyi

3.6/5

Price per night from: USD 20

Gorillas Lake Kivu Hotel

Hotel near Gisenyi

Located in Gisenyi, Gorillas Lake Kivu Hotel is within a 15-minute walk of Gisenyi Beach and Rwanda Tourism University College. This beach hotel is 1.1 mi (1.7 km) from Université Libre de Kigali and 4.7 mi (7.5 km) from Nyamyumba Hot Springs. Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 35 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

3.5/5

8 Reviews

Price per night from: USD 86