Hengyuan Plaza Hotel Reviews

Clean hotel

Best hotel ever in my whole trip. Excellent

The service was excellent.

The hotel room is enough but very old. Their breakfast almost have nothing for foreigners. I will never stay again.

Very good hotel near to mall and excellent location with food facilities nearby.

It’s fine

Mice hotel and nice location also room is good

Pulun hotel and this one share the building - I would recommend pulun as it is newer and rooms are bigger

Breakfast is not good. Room is good, location is convenient

The room was large and clean, the breakfast was good, and the service was excellent!

The room was spacious, with two large beds and a bathtub, which the kids loved! The breakfast was also good. The room was clean and hygienic, and the service was attentive. The whole family was very satisfied! We would definitely book here again next time!

Construction started at the hotel entrance before 7 AM. I called the front desk and they said there had been similar work a few days ago, but it was starting a bit too early today. I've been staying for two days and they haven't mentioned it once. They've been drilling non-stop for two hours, I'm not kidding. It felt like they were drilling from my left temple to my right temple, and even from the back of my head into my entire body. I couldn't take it anymore and checked out immediately. I had an exam that afternoon, you know? I came to the hotel for a good night's sleep, and this is what they did! I asked if there was any solution, and all they said was "sorry." The room even faces the street, and the construction hasn't been going on for a day or two. It's a four-star hotel, can't they even consider this? Later, I contacted Ctrip customer service, and the hotel manager's compensation plan was an upgrade to a different room or free breakfast on my next stay. I ask you, what normal person would go back to a hotel with such a bad experience? Thanks for transferring me to a live agent.

Environment: I booked two standard rooms and agreed in advance that they would be non-smoking. My room was unexpectedly clean, the bedding was clean and relatively dry, and I did not have any allergies or discomfort. The restaurant is on the second floor. There are not many choices, but there are fresh noodles, wontons, etc., which are quite delicious. Parking is convenient, with plenty of parking spaces and it is free. There is a square nearby, so if you order takeout in the evening, it can be delivered directly to your door, which is very convenient. Facilities: I was given a coupon for the gym, but it was in the next building, so I didn't go to see it. Service: We checked in at night. The sisters at the front desk were very patient and enthusiastic. Overall it was good.

I stayed here for a business trip. The air conditioner made a strange noise, and the breakfast selection was limited, mostly Ningbo style.