Empark Grand Hotel Hangzhou Bay Ningbo

Giving it a five-star rating out of habit, but I do have a few complaints: The shower only has shampoo and body wash, no conditioner. They only provide two bottles of cheap Ice Dew mineral water, and you have to call room service for more, whereas before they used to provide four or six. The outlets are definitely old; charging plugs easily fall out. If you don't specifically ask the front desk, they only give you one key card and don't proactively offer an extra for charging. The price of Tower A remains stubbornly high, and the occupancy rate isn't what it used to be, judging by the emptier parking lot. With more and more new hotels popping up nearby, there are now more choices. If they don't make some changes, it's going to be tough for them. Also, the toilet flush is weak, and there's no place to put your phone.