Explore Guest Reviews of Hotels in Clermont-Ferrand

Dav'Hotel Jaude
3.9/552 Reviews
Clermont-Ferrand City Center
This review is in respect of my customer service experience around the booking rather than the accommodation itself, which I have unfortunately not been able to comment on. Myself and a friend made a booking to stay at Dav Hotel in April 2020 as it was our intention to watch Clermont play a home European Cup rugby match. The hotel contacted me to advise that they were having to close due to the COVID-19 pandemic and therefore my booking would be cancelled. Knowing full well that we were entitled to a full refund, we decided to try to support the business by instead accepting a credit for a future booking. Due to the continued COVID-19 pandemic and government restrictions which impacted upon sports stadium attendances in France, it was not until the 2022/23 season that we could use our credit. We therefore contacted the hotel, requesting a credit in February 2023, on a weekend when Clermont were due to host Leicester Tigers in the European Cup rugby. The hotel manager, Florent Bertelli, responded to our request, confirming that the credit was only available for 18 months and that the booking was therefore lost. Having reviewed previous correspondence, we were never advised of the possibility of losing the credit, which did not appear to be date limited. Being regular travellers and having needed to make a number of cancellations during the COVID-19 pandemic we consistently took the view that we would do everything we could do help businesses survive such difficult times by accepting credit vouchers rather than refunds. All other hotels that we have booked over the last couple of years have been flexible and accommodating, and appear to put the customer experience above the bottom line profit. In this case, we were fully entitled to a refund and we suppose it was our own fault for being so trusting of this business, actually believing that they would appreciate our support rather than stealing our money.

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Local Travel Info

Number of Hotels516
Number of Reviews2,127
Lowest Price$38
Highest Price$353
Average Price (Weekdays)$105
Average Price (Weekends)$107

Clermont-Ferrand Clermont-Ferrand City Center Hotel Guide

On Trip.com, it's easy to search for hotels in Clermont-Ferrand. If you want to stay at the best hotel in Clermont-Ferrand, Trip.com is here to help! In Clermont-Ferrand, both areas with attractions and the city center are good places to stay. You can plan a one or two day trip to Clermont-Ferrand.

For those traveling for business and tourism, Clermont-Ferrand Auvergne Airport is the preferred choice when visiting Clermont-Ferrand. It's easy to reach Clermont-Ferrand. The city can be reached by plane, train, and car.

When visiting Clermont-Ferrand, you can choose from over 49 hotels with great reviews. When looking for hotels in Clermont-Ferrand, there are likely good options at a nightly budget of just 79 USD. There are 8 four-star hotels in Clermont-Ferrand at an average price of 125 USD per night. There are 19 three-star hotels in Clermont-Ferrand at an average price of 77 USD per night. There are 12 two-star hotels in Clermont-Ferrand at an average price of 56 USD per night. As a popular tourist city, Clermont-Ferrand has many renowned chain hotels. In Clermont-Ferrand, there are hotels under the Novotel brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Novotel. Those who favor Novotel can choose a hotel under its name. A popular hotel in Clermont-Ferrand, Kyriad Prestige Hotel Clermont-Ferrand is also one of the highest rated. If you're still unsure, Trip.com recommends Kyriad Hotel Clermont Ferrand Centre.

If you stay at a hotel in downtown Clermont-Ferrand, nearby attractions like Fonds Regional d'Art Contemporain Auvergne (FRAC) can be your first stop. You can choose attractions in Clermont-Ferrand that are perfect for a weekend getaway, such as Speed2max, Musee d'Art Roger Quilliot, Casino de Royat. You can also visit top-rated attractions like Basilique Notre-Dame-du-Port, Office de Tourisme et des Congrès de Clermont-ferrand, Cathédrale Notre-Dame de l'Assomption.

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