Holiday Inn CLEVELAND CLINIC by IHG

No regular coffee in the room. For the sink, there was shampoo instead of hand wash to wash your hands. Very nice hotel.

My bathroom smelled like an open sewer, was told that someone would check it Saturday morning. That didn't happen, when we returned back after concert Saturday night the smell was just as bad. The front desk, valet and bar/restaurant staff were very nice and friendly. Maybe IHG members should have access to the shuttle for trips to downtown stadium areas also.

This is my second stay at this property. At a glance, the room is clean. Each stay, I have noticed hair in the shower, on the walls and the floor, as well as pink mold in the corners of the shower. The bathroom vanity isn’t clean either. Of the four nights on the property, my room was not touched twice. The first time, I chocked up to an oversight but mentioned it the next morning at the front desk, only to get back to the room the second evening to an uncleared room, full trash vans, and no clean towels. Twice is not acceptable. I will be returning to Cleveland next month. Not sure I’ll be staying here again.