Golden Tulip Ana Dome Cluj

Golden Tulip Ana Dome Cluj Reviews

Golden Tulip Ana Dome Cluj

Strada Observatorului 129, Cluj-Napoca, Cluj, 400352, RomaniaView hotel details
Golden Tulip Ana Dome Cluj
Golden Tulip Ana Dome ClujGolden Tulip Ana Dome ClujGolden Tulip Ana Dome Cluj
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Guest Reviews of Golden Tulip Ana Dome Cluj

9.3/10
Great
30 reviews
Verified reviews
Location9.4
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(30)
Positive reviews(21)
Reviews with photos/video(6)
Negative reviews(1)
Torch 2024
Standard Queen Room
Stayed in Sep 2023
Business traveler
51 reviews
10/10
Outstanding
Posted on Nov 7, 2023
Rooms are big and spacious, food is excellent, and staff are friendly.
Jack2028
Standard Queen Room
Stayed in Mar 2025
Business traveler
3 reviews
10/10
Outstanding
Posted on Apr 22, 2025
The evaluation is based on the local development level. The hotel breakfast is OK. There is a gym. There is a bus within 100 meters of the hotel, 6ron per time, you need to buy tickets in advance at the ticket machine, no APP was found. There are supermarkets and Chinese restaurants one or two stops away.
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Guest User
Standard Queen Room
Stayed in Jan 2025
Business traveler
31 reviews
10/10
Outstanding
Posted on Feb 13, 2025
Very good, exceeded expectations. However, the price difference between different platforms is large.
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Guest User
Standard Room with 2 Single Beds
Stayed in May 2024
Business traveler
21 reviews
2.0/10
Posted on Jun 5, 2024
No, the room was very dirty. The sheets and carpets had obvious dirt marks, and the bathroom had obvious water stains on the toilet seat. The daily room cleaning was just a simple flattening of the quilt, without any sanitation, and even the cushions that fell on the carpet were not changed, but picked up and put back on the bed.
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Guest User
Standard Queen Room
Stayed in Sep 2024
Couple
17 reviews
9.5/10
Amazing
Posted on Oct 16, 2024
The service is very good and the food is very satisfying
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MajorLyu
Standard Room with 2 Single Beds
Stayed in Sep 2024
Business traveler
53 reviews
10/10
Outstanding
Posted on Oct 13, 2024
Very good hotel environment
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Guest User
Standard Queen Room
Stayed in Jul 2023
Business traveler
9 reviews
10/10
Outstanding
Posted on Oct 20, 2023
I have been staying in this hotel for a month. It is a very nice hotel.
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Guest User
Stayed in May 2026
Other
10/10
Outstanding
Posted on Jun 22, 2026
Stayed for 1 night Room clean and well equipped Tv did not work properly Has evening meal in hotel which was ok Small towels with good amenities easy to find and with ample parking
Guest User
Stayed in Apr 2026
Other
8.0/10
Very good
Posted on May 20, 2026
Stayed just one night on a road trip in Romania Positives: Nice room, comfy beds and pillows, plug sockets either side of the bed for charging phones, nice bathroom with bath, free parking, air conditioner working, nice breakfast, staff all lovely! Negatives: location from old town, which is where I guess a lot of people will go is 45 minutes walk. There was no kettle or cups which would have been nice. There was not much fruit available at breakfast but plenty of other things, however my bug bear is orange squash instead of orange juice! Overall a nice hotel, would come back.
Wolfchild
Stayed in Oct 2025
Business traveler
10/10
Outstanding
Posted on Nov 9, 2025
I stayed at the Golden Tulip in Cluj-Napoca and overall had a very good experience. The hotel itself is modern, the rooms are fresh and well-maintained, and the bed was really comfortable, which made for a good night’s sleep. The location is not exactly central – it’s about a 30-minute walk to Union Square, so just keep that in mind if you want to be right in the middle of the old town. If you prefer quiet surroundings, though, this area works well. Parking is free, which is definitely a plus, but it’s subject to availability, so depending on the time you arrive, you might need to look around a bit. Breakfast was good, with a solid selection to choose from. And I have to highlight the gentleman at the reception: superb service – friendly, attentive, and genuinely helpful. He made the stay feel very welcoming. Overall: Good hotel for comfort and service, just be aware it’s not right in the city center.
Response from Property: Dear Guest, Thank you very much for taking the time to share your detailed feedback following your stay at Golden Tulip Ana Dome. We are delighted to know that you enjoyed the comfort of our modern rooms, the quality of the breakfast, and especially the friendliness and professionalism of our reception team. Your kind words about the service provided by our colleague truly mean a lot to us, and we will be happy to share your appreciation with him. We also appreciate your honest comments regarding our location. Many of our guests value the quieter surroundings and the easy access to the city center, whether by a pleasant walk, public transport, or a short drive. We are also glad that you found our complimentary parking convenient. Thank you once again for choosing our hotel and for recommending us to future travelers. We look forward to welcoming you back to Cluj-Napoca for another comfortable stay. Best regards, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome
Danielalc87
Stayed in Feb 2025
Couple
10/10
Outstanding
Posted on Mar 25, 2025
This was one of our favourite hotels on our tour of Romania. The room was spacious, tasteful, relaxing, and clean. The bed was comfortable with a firm mattress. The bathroom was nice but a little weird. There was no lock on the door and the shower required a bit of working out to use, but when it got going the water temperature and pressure was good. Breakfast was great here, leagues above the other hotels we’ve stayed at in terms of variety, quality, and freshness. Would stay here again.
Response from Property: Dear Danielalc87, Thank you for your wonderful review! We're delighted to hear that our hotel was one of your favorites during your tour of Romania and that you enjoyed the spacious room, comfortable bed, and delicious breakfast. We appreciate your feedback about the bathroom setup and shower – we’ll take it into consideration as we strive to enhance our guests’ experience. Should you visit us again, our team will be happy to assist with anything you need to make your stay even more enjoyable. We look forward to welcoming you back! Best regards, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome
Gili D
Stayed in Oct 2024
Couple
10/10
Outstanding
Posted on Nov 23, 2024
The hotel - excellent.  Comfortable, parking, the hotel lobby - common to the reception, the bar and the restaurant - a complex full of life, I really liked the young and quality atmosphere.  In the room a great shower.  The front desk staff is helpful, kind (shalom le Erica) and responsive.  The hotel restaurant is great - excellent service from a high quality, efficient waiter who has good and accurate advice and excels in cheerfulness and kindness (well done Dan!!).              Cons for the hotel - 1. The choice of light and problematic carpet color everwhere where the stains are visible.      2. Broken electrical outlet in the room.
Response from Property: Dear Gili D, Thank you so much for sharing your detailed feedback about your stay with us! We’re thrilled to hear that you enjoyed so many aspects of the hotel, from the vibrant atmosphere in our lobby to the comfort of your room and the service provided by our team. Your kind words about Erica and Dan mean the world to us, and we’ll make sure to pass along your compliments—they’ll be delighted to know they made a positive impression! We also appreciate your constructive feedback regarding the carpet color and the electrical outlet. We’re always looking for ways to improve, and your comments will help us address these issues promptly to ensure an even better experience for future guests. It was our pleasure to host you, and we hope to welcome you back soon for another excellent stay! Warm regards, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome
Raluca H
Stayed in Jul 2024
Family
10/10
Outstanding
Posted on Aug 14, 2024
Modern hotel situated at a walking distance from the city center. Very good breakfast with a lot of choices: cheese - at least 10 different types, salads, fresh fruit , pastry, very good coffee. The rooms are big, and they bathroom was looking good. A little minus for the cleaning : the carpet being light beige you can see all the spots on the floor. Also the furniture from the rooms need to be cleaned.
Response from Property: Dear Raluca H, Thank you for your detailed review! We’re delighted to hear that you enjoyed our modern hotel, the convenient location, and the variety of choices at breakfast. We apologize for the issues with cleanliness you encountered, we will address these concerns to enhance our guests' experience. Your comments help us improve, and we hope to have the opportunity to welcome you back soon! Best regards, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome
shabtaib
Stayed in Oct 2023
Family
10/10
Outstanding
Posted on Nov 4, 2023
We arrived at the hotel for a vacation. The reception staff is kind and took care of us quickly. A large and spacious room. Background music in the bath. Comfortable beds. The dining room is good and has a large selection of dishes for breakfast, the staff quickly fills in the gaps. In the evening, the dining room turns into a restaurant at reasonable prices. Free parking adjacent to the hotel.
Response from Property: Dear shabtaib, Thank you for your 5-star review! We are thrilled to hear that you had a great time during your vacation with us. We are glad that you appreciated our kind and efficient reception staff, our spacious and comfortable rooms, and our delicious breakfast buffet. We also appreciate your feedback on our restaurant, which offers a wide variety of dishes at reasonable prices. We are pleased to hear that you took advantage of our free parking. We hope to see you again at soon! Sincerely, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome
Evictor
Stayed in Sep 2023
Solo traveler
6.0/10
Posted on Oct 6, 2023
Nice looking but average hotel with some minor problems (pics attached) AC in the room had no real velocity and was unable to reach a cool temp. Safe in room was not bolted down, it could have been carried away. No coffee maker in room. Very nice staff at front desk, bar and restaurant. Only 2 very small elevators to service a fairly large building. Golden Tulip hotels quality does vary from city to city. Overall it was a fairly nice stay. I am unsure if I would return. The overall experience was average and I hate average.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your valuable input, as it helps us improve our services and enhance the guest experience. We apologize for the inconvenience you experienced with the air conditioning in your room. Our maintenance team will investigate this issue to ensure that all rooms are maintained at a comfortable temperature in the future. Additionally, we will address the concern about the safe in the room not being properly secured. We understand that having a coffee maker in the room is important to many of our guests, and we will certainly consider this for future improvements. We aim to provide amenities that enhance your stay. We are pleased to hear that you found our staff at the front desk, bar and restaurant to be very nice. Our team takes pride in offering excellent customer service, and your kind words are greatly appreciated. We are continuously working to maintain and improve our standards to ensure a consistent and exceptional experience for our guests. We are committed to providing a better-than-average experience and would love the opportunity to exceed your expectations on your next visit. We look forward to welcome you back and providing you with an exceptional stay. Sincerely yours, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome