Guest User
May 4, 2024
I booked the hotel and spa for one night which also included a meal in the restaurant and a facial and massage. It was the 1 year anniversary of my mother passing away so I wanted to get away and feel pampered and well looked after. From the moment I arrived in the pouring rain, I was immediately greeted by an extremely welcoming member of staff who checked me in and took me to my room. The room was immaculate, as was the bathroom. I asked for the car to take me to the restaurant and the member of staff took me to the car holding an umbrella over my head whilst doing so. Touches like this when you’ve dried your hair etc mean a lot. I arrived at the restaurant and everything from start to finish was perfect. My water and wine glasses were never empty and the food was exceptional. My nights sleep was superb. Whilst the room may have been warm, I was able to put on air con or open my windows. Breakfast was delivered to my room on time. The shower was delightful. I then had my massage and facial. Wow, wow, wow. Without doubt the best I’ve ever had. After this I enjoyed relaxing by the pool - fortunately a lovely sunny day. I had a lovely open sandwich for lunch. Every member of staff I met at the hotel, restaurant and spa were ALL EXCEPTIONAL. Thank you to them all for making my rather emotional trip feel so special. I will definitely be back