Star Anglia Hotel

Hotel was close to Colchester Station which was a bonus as my friend and I just needed to bed down for the night. Staff were friendly and welcoming but not always available. We had a curry next door as they recommended the food and it was good. Room was ok but noisy from the traffic in the morning outside the front of the hotel. Decor and furnishings somewhat dated but just about comfortable enough. Maintenance needs attention. Minor issues such as hairdryer not fixed properly to the wall and no option to switch shower head as the lever was missing. However phone didn't work when I called Reception several times on hearing the fire alarm sound. Turned out to be a false alarm but couldn't be too complacent. Tried the stairwell and was thankful that the exit and side door were accessible, unlike the main front door which had a set of keys dangling from it and was only unlocked when we left in search of breakfast. Overall mixed review.

A pleasant sstay, The staff(reception) was helpful and courteous.

I wouldn’t recommend this place to my worst enemy. The room we were given stank of mould — we didn’t want to make a complaint straight away as we had only just got there, so we opened the windows and waited for a while to see if it would go. After about 45 minutes, the smell was still strong in the room and and after searching for where it was coming from, we found that the carpet underneath the bedside table was wet and rotting, which explains the unbearable stench. The door wouldn’t even close properly unless you used your full body weight to slam it shut, and it made so much noise that other guests would be able to hear when we left and returned to the room. The bed sheets looked filthy, like they hadn’t been washed in months. The walls and fridge were dirty, and the TV barely worked — it only played radio stations and looked like it was on its last legs. We went back down after about 45 minutes to report everything and were offered another room. Yes, it was slightly better, but still nowhere near clean or suitable for staying the night. I told the staff I needed to speak to my sister, and we quickly decided we weren’t staying. We gathered our things and went down to let them know — only to be told we couldn’t get a refund because we’d “stayed longer than 30 minutes.” Seriously? This place is an absolute joke. Filthy, mouldy, unsafe, and rude staff who clearly don’t care. We weren’t even there for 2 hours. Save yourself the stress and book literally anywhere else.

Absolutely terrible place!!! Should be 1 star not three. Not as listed in photos! No terrace balcony to sit outside as shown in pictures, no coffe in room or available in lobby, staff not helpful at all. Room smelt really strongly of damp which didn't help sleeping, Room security is non existent as twice during the night other guests entered our room with their key cards and when I complained the member of staff just gave me blank look and said nothing. Would recommend somewhere else!!!

Working away so good for local amenities. Clean and tidy. Staff very welcoming and helpful.

Great stay Had a lovely two night stay. Location was great and handy to city centre and restaurants. Staff were great, very helpful & friendly.