Mercure Hotel Severinshof Koeln City

Mercure Hotel Severinshof Koeln City Reviews

Mercure Hotel Severinshof Koeln City

Einfahrt Tiefgarage, Severinstraße 199, Cologne, 50676, GermanyView Hotel Details
Mercure Hotel Severinshof Koeln City
Mercure Hotel Severinshof Koeln CityMercure Hotel Severinshof Koeln CityMercure Hotel Severinshof Koeln City
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Guest Reviews of Mercure Hotel Severinshof Koeln City

9.2/10
Great
157 review
Verified reviews
Location9.4
Amenities9.1
Service9.2
Cleanliness9.3
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All reviews(157)
Positive reviews(156)
Reviews with photos/video(24)
Convenient location(24)
Delicious breakfast(21)
Easy to get around(19)
Located downtown(11)
Large rooms(8)
Quiet & comfortable(7)
Good sound insulation(6)
Strange smell in room(5)
Negative reviews(1)
Guest User
Standard King Room
Stayed in Sep 2025
Couple
6 review
10/10
Outstanding
Posted on Oct 19, 2025
Strategic location next to subway station. Clean and spacious room for 2 pax. Walkable distance to Cologne Cathedral and attractions in Cologne. Recommend for first time traveller.
Response from Property: Dear Guest,Thank you very much for your kind feedback! We are delighted to hear that you enjoyed our strategic location, clean and spacious room, and the easy walking distance to Cologne Cathedral and other attractions.We appreciate your recommendation and look forward to welcoming you back on your next visit to Cologne!Kind regards,your Mercure Team from Cologne
S808
Standard King Room
Stayed in May 2025
Business traveler
42 review
9.0/10
Great
Posted on Jun 8, 2025
Great place to stay..just above the station with mere minutes to walk . Nice room and splendid breakfast offerings. Room does not provide toothbrush 🪥 so bring one . No slippers if you feel that you need.
Response from Property: Dear Guest,Thank you for your kind words and helpful feedback. We're pleased to hear that you enjoyed your stay, especially our convenient location and splendid breakfast. Your note regarding the missing amenities like a toothbrush and slippers is appreciated — we will take this into consideration to improve the comfort of future stays.Best regards,Your Mercure Team from Cologne
Guest User
Standard King Room
Stayed in Sep 2025
Couple
17 review
9.5/10
Amazing
Posted on Oct 14, 2025
Everything is excellent, just a little bit far from the centre （about 20 minutes walk) to Dum.
Response from Property: Dear Guest,Thank you very much for your kind feedback! We are delighted to hear that you found everything excellent during your stay.We also appreciate your note regarding the distance to the city center. While it is about a 20-minute walk to the Dom, many of our guests enjoy the short stroll or use the nearby public transport for convenience.We look forward to welcoming you back soon!Kind regards,your Mercure Team from Cologne
M238930****
Superior King Room
Stayed in Apr 2025
Solo traveler
90 review
10/10
Outstanding
Posted on May 31, 2025
The hotel is located nearby bus and underground station.so we go to sightseeing places conveniently.breakfast is wonderful. The staff are professional and kind .
Response from Property: Dear Guest,thank you very much for your kind feedback! We're delighted to hear that you enjoyed our convenient location, the wonderful breakfast, and the friendly and professional service of our team.It’s great to know that your sightseeing plans were made easier by our proximity to public transport. We truly appreciate your positive words and hope to welcome you back again soon!Best regards,Your Mercure Team from Cologne
Guest User
Standard King Room
Stayed in Apr 2025
Couple
16 review
5.5/10
Posted on May 14, 2025
I do really surprised that Mercure Severin Brücke is classified as a 4* hotel. In my opinion it’s a 3*. The room is bare, no coffee Mc, only Hot Water kettle, no body cream & o my one complimentary water bottle. However the Breakfast Choices are reasonable ( the bottom line of a 4* hotel ). The services from the staff are friendly. Location is about 15 - 20 minutes walk to the Shopping Street and the Kölner Dom.
Response from Property: Dear Frederik,Thank you for taking the time to share your honest impressions. We regret to hear that the room amenities did not fully meet your expectations. Your feedback is very valuable and will help us to identify areas for improvement. On a positive note, we’re pleased you enjoyed our breakfast and appreciated the friendly service and convenient location. We hope to welcome you again and offer you a more satisfying stay.Kind regards, your Mercure Team from Cologne
Guest User
Standard King Room
Stayed in Jun 2025
Family
1 review
9.0/10
Great
Posted on Jul 17, 2025
Great location! 10 min walk to the cathedral and local bars and restaurants.
Response from Property: Dear Guest,Thank you so much for your kind feedback!We’re happy to hear you enjoyed our central location – being just a short walk from the cathedral and the vibrant local scene is definitely one of our highlights.We’d love to welcome you back again soon! 😊Warm regards from Cologne, your Mercure Team
Guest User
Standard King Room
Stayed in Mar 2025
Solo traveler
1 review
6.0/10
Posted on Apr 18, 2025
It did the job. The bathroom stunk of drains. Apart from that it was pretty average. Great location next to a train station. Staff were pleasant.
Response from Property: Dear Guest,Thank you for sharing your feedback. We're glad to hear that the location and staff were to your satisfaction. We sincerely apologize for the issue with the bathroom smell—this is certainly not the standard we strive for. We will look into this to ensure it doesn't happen again.If you decide to stay with us again, please don't hesitate to reach out so we can ensure a more comfortable experience.Best regards, your Mercure Team from Cologne
Guest User
Standard King Room
Stayed in Jul 2025
Business traveler
10 review
8.5/10
Very Good
Posted on Aug 7, 2025
Good service, convenient and serviceable for short stays.
Response from Property: Dear Guest,Thank you for your kind feedback!We’re glad you enjoyed our service and found the hotel convenient for your short stay.We look forward to welcoming you again soon.Warm regards, your Mercure Team from Cologne
Mingzieryiwayjune
Standard King Room
Stayed in Nov 2024
Couple
22 review
8.5/10
Very Good
Posted on Jan 6, 2025
It's a relatively new generation of mercure hotel, compared with Dusseldorf. The overall environment and facilities are better than it. while the price as well
Response from Property: Dear Guest,Thank you for your feedback! We're glad to hear you appreciated the modern environment and facilities at our hotel. We strive to offer great value for the experience we provide and hope to welcome you back on your next visit. Safe travels!Kind regards, your Mercure Team from Cologne
Guest User
Superior King Room
Stayed in Nov 2024
Couple
15 review
10/10
Outstanding
Posted on Dec 29, 2024
Hotel is located not far from center, it has spacious rooms and staff were really nice.
Response from Property: Dear Guest,Thank you for your kind feedback! We’re delighted that you enjoyed our convenient location, spacious rooms, and the friendliness of our staff. It’s always a pleasure to provide our guests with a comfortable and welcoming stay. We look forward to seeing you again on your next visit!Kind regards, your Mercure Team from Cologne
Guest User
Standard King Room
Stayed in May 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 1, 2025
Was really good and worth the money
Response from Property: Dear Guest,Thank you very much for your positive feedback! We’re delighted to hear that you found your stay enjoyable and good value for moneyWe look forward to welcoming you back soon.Best regards,Your Mercure Team from Severinshof
WowYoU
Standard King Room
Stayed in Jul 2024
Couple
17 review
8.0/10
Very Good
Posted on Aug 17, 2024
Excellent stay. Will book again. All facilities were close to including supermarket.
Response from Property: Dear Guest,Thank you for your excellent review! We're delighted to hear that you had a great stay and found everything conveniently located. We look forward to welcoming you back for another enjoyable visit.Best regards, The Mercure Team from Cologne
Anonymous User
Standard Twin Room
Stayed in Aug 2025
Traveling with friends
1 review
8.0/10
Very Good
Posted on Sep 23, 2025
Very nice stuff
Response from Property: Dear Guest,Thank you! We’re glad you enjoyed the friendly staff and hope to see you again soon.Kind regards, your Mercure Team from Cologne
Guest User
Standard Twin Room
Stayed in Sep 2023
Traveling with friends
3 review
7.0/10
Posted on Oct 3, 2023
right next to train station can take train easily to town, room is sound proof so not noisy. rooms slightly dated but clean enough. parking cost 19 euros per day. small gym only cardio and little weights, good sauna room. very nice restaurant and bar that you can enjoy.
Kkkatewins
Junior Suite
Stayed in Nov 2023
Family
2 review
9.5/10
Amazing
Posted on Dec 25, 2023
Cozy and clean room. Staffs are friendly.
Response from Property: Dear Guest,Thank you for your kind words! We’re so pleased to hear that you enjoyed your cozy and clean room and that our friendly staff made your stay even more pleasant. We hope to welcome you back soon!Kind regards, your Mercure Team from Cologne