To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(24)
Positive reviews(21)
Reviews with photos/video(1)
Negative reviews(3)
Ronny
Accessible Wet Room For Double Occupancy
Stayed in May 2023
Couples
2 review
5.0/5
Outstanding
Posted on May 7, 2023
Good hôtel. Quality service and good breakfast. Thank you
Guest User
Standard Double Room
Stayed in Jan 2023
Couples
1 review
4.7/5
Amazing
Posted on Jan 27, 2023
Very clean, modern hotel. Nice view from the window, especially when being on the 16th floor! It's around 20 mins walk from the center- except that, everything was perfect.
Guest User
Twin Room
Stayed in Dec 2024
Business travelers
39 review
4.0/5
Very Good
Posted on Jan 3, 2025
There are three hotels with the same name, and the experience is average
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Guest User
Twin Room
Stayed in Jul 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The room is a little small, but it has complete facilities, is clean and sanitary, and is surrounded by streets, supermarkets and restaurants. Life is very convenient, transportation is very convenient, and the service attitude is very good. Good reviews!
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渡口
Twin Room
Stayed in Jul 2024
Travel with friends
8 review
4.5/5
Great
Posted on Jul 10, 2024
I arrived at the hotel early in the morning. The service attitude was strange at first, but then it was okay. The location was okay. It's not very close to the subway station. It takes about ten minutes to walk. It's acceptable.
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Coskun
Single
Stayed in Jan 2024
Solo travelers
84 review
3.2/5
Posted on Jan 19, 2024
Location is good. Staff are good. It would have been nice if they had seen our payment at the entrance.
The reception could not find the money I paid. Then, thank God, he found it.
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Hupanyueguang
Single
Stayed in Mar 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on May 14, 2024
The location of the hotel is good and the surrounding area is convenient
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Yaoshijilong
Twin Room
Stayed in Jul 2024
Solo travelers
80 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Overall very good
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Guest User
Accessible Single
Stayed in Jan 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 20, 2024
Very satisfying experience
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Hassan Amidou
Twin Room
Stayed in May 2024
Business travelers
80 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Too clean
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Guest User
Twin Room
Stayed in Dec 2023
Travel with friends
2 review
3.5/5
Posted on Dec 30, 2023
I feel it's ok
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Sukru
Standard Double Room
Stayed in Apr 2022
Couples
3 review
5.0/5
Outstanding
Posted on Apr 20, 2022
It was a very clean hotel. Our room, our bed, the pillows are spotless. Staff are friendly helpful. The location is a little far from the center but 10 minutes by walking. We haven't traveled everywhere, we must see. I advise.
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Guest User
Stayed in Dec 2024
Couples
1.0/5
Posted on Dec 30, 2024
45 minute queue to check in! After a long and difficult day of travel this was the last thing we needed. Self check-in machines need to be available. Staff shortages and inefficient check in process were to blame. The bed was too firm and uncomfortable that I ended up with a bad back.
Guest User
Stayed in Dec 2024
Other
2.0/5
Posted on Dec 18, 2024
We are currently staying in this hotel until Friday and have encountered two very rude and unhelpful staff members which I will not name on a public forum however I have emailed Premier Inn directly with their details. We selected this hotel as it advertises parking although it does say 'limited' at €22 per day. When we arrived yesterday morning, we were able to find a space. Upon leaving yesterday afternoon, we were informed by a team member that if we left, we would be unlikely to find a space on our return that evening. We had already paid for the day rate so asked if we could possibly reserve the space we had paid for. We were informed this was not possible, and no alternative was given except to be told to not move our vehicle. The staff member was fairly abrupt and seemed unconcerned with trying to help us find a solution. It was only when we asked to speak to a manager that he provided us with details of other car parks. I am unsure as to why this was not given in the first place. When we returned to the hotel that evening at approximately 22:30, the car park was full, so we parked in another local car park which was a short walk away. We asked a different staff member if the hotel was still serving food and was told they were not. However, I appreciate that by this time, it was fairly late. We then asked the staff member if he knew of any good restaurants where we might be able to eat and was told to "look on the internet". We asked again and he replied "what would you do at home?" He was extremely rude, dismissive, and seemed very inconvenienced that he was having to provide what I would consider basic advice to us. He then appeared to have had enough so walked away leaving us to deal with the first staff member we had encountered earlier. We mentioned the car parking situation again and explained that it was rather confusing. The staff member said in a raised and accusatory tone, "I told you not to leave the car park!" From further research on TripAdvisor, this is quite a common issue so I am surprised that this has not been resolved. The whole exchange was unpleasant and unnecessary. Whilst I appreciate that Premier Inn is 'no frills', I would expect a basic level of service and common courtesy from the team members. We are two lone females travelling to a different city and had requested some simple advice about local eateries and were spoken to in a very condescending and dismissive manner. In fact, when we requested the name of the staff member, he seemed very reluctant to provide this and scribbled it on a business card and threw it across the desk. When I told him I was unable to read it, he barked it at me! I have stayed in many hotels and over 20 Premier Inns and can honestly say, this is the very worst service I have ever received. On a more positive note, the rooms are very comfortable and well laid out with wonderful views over the City. For this reason, I have given a 'Poor' rating instead of 'Terrible" All other members
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Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 16, 2024
The hotel was very easy to locate, just a 20-minute walk from the train station or a quick 5-minute taxi ride. Upon arrival, the receptionist was exceptionally polite and efficient, making the check-in process smooth and hassle-free. We had requested an early check-in, which was accommodated for a reasonable fee of just 15 euros. Our room, 402 on the fourth floor, left a great first impression. It was spotless and well-equipped, featuring two comfortable single beds, a decent amount of space, a TV, and amenities like an electric kettle with tea and coffee. While the bed was very comfortable, I initially found the pillow too flat for my liking. Thankfully, an extra pillow provided in the closet solved the issue, making the subsequent nights much more comfortable. The bathroom was spacious, immaculately clean, and stocked with all the essential toiletries. The shower offered excellent water pressure, adding to the overall positive experience. Despite the room facing the road, it was impressively quiet, with no noticeable noise from outside traffic. Breakfast, which was included in my reservation, was satisfying and offered a good variety. The selection included cold cuts, fresh bread, cereals, sweet pastries, hot dishes, and fruit juices—plenty to start the day off right. Overall, my stay at this Premier Inn was highly enjoyable. From the convenient location to the comfortable accommodations and attentive service, everything exceeded my expectations. I would definitely recommend this hotel to others.