Rockwell Colombo

Rockwell Colombo Reviews

Rockwell Colombo

14 Borella Cross Rd, Colombo 08, Colombo, Western Province, 00800, Sri LankaView Hotel Details
Rockwell Colombo
Rockwell ColomboRockwell ColomboRockwell Colombo
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1 night

Rockwell Colombo Guest Reviews

4/5
Very Good
33 review
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(33)
Positive reviews(14)
Reviews with photos/video(1)
Negative reviews(2)
QiaoannuoJJ
Standard Double Room
Stayed in Jul 2024
Solo travelers
46 review
5.0/5
Outstanding
Posted on Aug 29, 2024
The environment is very good, the space is large and spacious, the air conditioning is powerful, the bathroom is powerful, there is a large cloakroom and dining cabinet, and the terrace is beautiful. Even the curtains look great. Very good value for money!
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Junya
Grand double Suite Non smoking
Stayed in Aug 2024
Solo travelers
8 review
3.0/5
Posted on Sep 9, 2024
The air conditioning doesn't work. But it's cheap so it's ok...
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Anonymous User
Standard Double Room
Stayed in Mar 2024
Solo travelers
48 review
5.0/5
Outstanding
Posted on Jun 6, 2024
Great location!
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Anonymous User
Standard Double Room
Stayed in Oct 2024
Couples
15 review
4.0/5
Very Good
Posted on Dec 12, 2024
酒店很乾凈整潔 早餐不錯
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Guest User
Stayed in Nov 2024
Solo travelers
4.0/5
Very Good
Posted on Dec 12, 2024
Overall liked the hotel, for me the location of hotel worked as I was visiting friend and he lived close by. You are only a short Tuk Tuk away from major attraction’s and public buses pass by frequently. Room itself good size, bed is on a raised platform (maybe about 8 inches) and then the lower section is like a lounge area with a couch, coffee table. Bathroom the same shower is on a raised platform. Be mindful that reception is not 24 hours. I had a late night and come back at 2.00am and couldn’t get into the hotel, after about 10 minutes standing outside banging on door and pressing buzzer the night time security guy must have woken up and let me in.
Kaylan6378
Stayed in Jun 2024
Solo travelers
5.0/5
Outstanding
Posted on Jul 15, 2024
A truly satisfying hotel stay more than just a room, my room was cosy and clean. Excellent location middle of Colombo, walking distance to transport and shops, front desk staff were very attentive, professional and friendly. good value for money!
Response from Property: Dear Sir/Madam, Thank you for your wonderful review! We’re delighted to hear you had a truly satisfying stay at our hotel. It’s great to know you found your room cozy and clean, and that our location was convenient for you. We appreciate your kind words about our front desk staff; they work hard to provide excellent service. We hope to welcome you back for another enjoyable stay in Colombo! Best regards, Management.
Asanka S
Stayed in Mar 2024
Couples
1.0/5
Posted on Apr 18, 2024
Terrible stay, We have stayed on 18th April, one night, Room not clean properly, very tiny room the value of money was not worth, You can’t Oder any food when we asked staff say go outside and buy, The manager comes on 19th around 12:30pm asked to check out right now as the check out time was at 12. I have asked to give us 20 minutes to pack the luggage which he refused, it’s seems they kick us out, Hotel is not safe to stay, and very expensive compared to other hotels not even similar to pictures which they uploaded, Not recommended at all,
Response from Property: Dear Sir/Madam, I’m sorry to hear about your experience during your stay. We truly value your feedback, as it helps us improve our services. Cleanliness and guest satisfaction are our top priorities, and we will address your concerns with our team to ensure a better experience in the future. We apologize for any miscommunication regarding check-out time and for not meeting your expectations. Thank you for sharing your thoughts, and we hope you’ll consider giving us another chance to provide a more positive experience. Best regards, Management.
Explorer09078612136
Stayed in Mar 2024
Family
4.0/5
Very Good
Posted on Apr 12, 2024
Modest and decent small hotel - we were happy there and felt safe. Good location, friendly staff, good shower (water pressure, cleanliness etc), beds were firm and good, no elevator (if that matters to you). If we could have spent a little more we would have, but for the price this place is good.
Response from Property: Dear Sir/Madam, Thank you so much for your thoughtful review! We’re thrilled to hear that you enjoyed your stay and found our location convenient. It’s great to know that you felt safe and appreciated the friendly service from our staff. We’re also glad you liked the shower and the comfort of the beds. We understand that the lack of an elevator can be a consideration, but we appreciate your understanding. If you ever decide to return, we’d love to welcome you back! Best regards, Management.
Sunitha-Wilfred
Stayed in Feb 2023
Travel with friends
5.0/5
Outstanding
Posted on Mar 27, 2023
The best place to stay in Colorado. Close to all main attractions and shopping center. Villa manager Chitru is very courteous and friendly. Helped us in all aspects (where to go, what to shop etc) room service and cleanliness on par with any star hotel. Highly recommended for stay in colombo.
Response from Property: Dear Sir/Madam, Thank you for your fantastic review! We're thrilled to hear you enjoyed your stay and found our location convenient for exploring. Chitru and the team appreciate your kind words about their service—they love helping our guests make the most of their visit. We’re also glad you found the cleanliness and room service to your satisfaction. Thank you for the high recommendation, and we hope to welcome you back soon! Best regards, Management.
Guest User
Stayed in Dec 2022
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
Stayed one night with a amazing room & service,best place to stay specialy in Colombo 08.Friendly staff with a friendly service.Rooms are nice & Clean,had a amazing breakfast.Highly appriciates service !!
Response from Property: Dear Pramod, Thank you for your review and recommendation. It is truly a pleasure to hear that you found our accommodation and services excellent, specifically our breakfast spread. Receiving such praise further motivates us to strive for excellence. While we thank you for your patronage we hope to see you back at Rockwell Colombo very soon.
Guest User
Stayed in Dec 2022
Solo travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
Best hotel situated in Colombo 08. Very clean and neat room with balcony .comfortable bed. Delicious breakfast ,you can order different type of breakfast.Also they serve lunch and dinner Best location ,Close to city center , Kind and best staff
Response from Property: Dear guest, Thank you for your four bubble review. We are thrilled that you had a great time with us. It is truly a privilege to be held at such high regard in terms of service and we are truly glad that our breakfast spread was to your liking. While we thank you for your support, we hope to see you back again at Rockwell Colombo soon.
Guest User
Stayed in Dec 2022
Business travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
Excellent service and clean well equipped rooms. Quiet place considering the busy location. Staff very friendly and accomodating. Kannan Ravindu were excellent. Meals were good. The front desk was very helpful
Response from Property: Dear guest, Thank you for your review and recommendation. It is truly a pleasure to hear that you found our accommodation and services excellent. Receiving such praise further motivates us to strive for excellence. We will be sure to relay your commendation to the team. While we thank you for your patronage we hope to see you back at Rockwell Colombo on your next visit. Thanks & best regards
Guest User
Stayed in Dec 2022
Family
2.0/5
Posted on Jan 31, 2023
We visited Rockwell Colombo in late January for 7 but we stay Rockwell only 2 day's with my family and we had very bad experience in Rockwell. My Room missing basic needs. 1. Clothes hanger. 2. Dressing table. 3. iron. 4. bed duvet cover very dirty even I see few bloods dot. 5. ceiling fan very noisy. 6. Behind the bed headboard floor not clean maybe never after opening. Very dirty. 7. Toilet need two bath mat. This all the feedback from the room that I stay. Room name paris. Other than everything is good. All the staff very Friendliness. special thanks Fiona Fernando she is the best.
Response from Property: Dear Guest, We are saddened to read your review and to learn of your disappointment. On behalf of the hotel & its management we sincerely apologize for the inconvenience caused. We have taken your comments very seriously & have taken steps to ensure that this will not take place in future. Please do get in touch with us directly via email on wayne@mecolombo.com or do send us your contact details enabling us to directly speak to you & make it up to you on your next visit. We value your patronage.
Guest User
Stayed in Nov 2022
Other
5.0/5
Outstanding
Posted on Dec 29, 2022
Honestly, the location is quite a tight spot however, it is conveniently near some nice cafes which you SHOULD consider visiting if you like Authentic Japanese food/Manga. The Place was clean and the staff was welcoming and polite. The check in was very fast and we were directed to the room. YES, there is a lot of stairs depending on which floor you get the room, I was on the 3rd floor so it was basically my Cardio for the day. The room was just like the images. Clean, spacious and definitely well looked after. The TV however was not working regardless what we tried however that is just a tiny irrelevant issue. The Washroom was clean too and we were allowed to bring our friends however the only downside is they request visitors to leave by 8pm which I feel should be kept until 12am instead. Gives more time for those early leavers to spend time with their friends Overall Great stay.
Response from Property: Dear Dulanga, Thank you for your first-rate review on us and we are truly thrilled to know that you had a great time at Rockwell Colombo. We are truly humbled to be held in such high regard in terms of our service as we strive to grow and improve with every opportunity. However, we would like to convey our apologies for the inoperable TV. Furthermore, we acknowledge that you would have preferred to have your visitors over for a longer time period. However, due to standard hotel policy we are extremely sorry that such restrictions had to be imposed. While we thank you for your patronage, we hope to see you back at Rockwell Colombo soon.
Guest User
Stayed in Aug 2022
Travel with friends
5.0/5
Outstanding
Posted on Sep 7, 2022
Our stay was very peaceful and comfortable. Ms.Inusha was very polite and made our stay memorable. The room was spacious and Everything was so neat and tidy. Absolutely worth the money. For sure will come back.
Response from Property: Dear Ms. Harinee, It was a pleasure to host you and thank you for taking the time to share your feedback. While we are delighted to hear you enjoyed the hospitality provided by our staff, we take pride in knowing our customers are happy with their experience. It will be a pleasure to have you with us again in the future. Thanks & Best Regards