Colombo Court Hotel & Spa

Very clean and big room. Fancy washroom. Pool and open spaces are amazing. Saff very kind and helpfull with everything we asked

Very nice hotel layout and rooms, the suite is very spacious with AC on both floors. The hotel also has a restaurant on the third floor with a great variety of foods. Al the staff were very helpful, especially Sheron and they all made my stay very enjoyable!

This is a hidden paradise in the center on Colombo The hotel is stunning and the staff are super friendly Great pool with spa facilities

Amazing hotel with great staff and a beautiful restaurant as well as a nice pool. In the cloud cafe they play great music.

Great staff, great location. A nice oasis in the city that won’t break the bank. Large rooms available. All the amenities onsite which made life easy as we were traveling with kids

Like seeing Sri Lanka at it best when conscious about the environment and using renewable energy. Plus it's good to see the geckos and jumping spiders as natural pest controllers! Would recommend again.

I recently stayed at the Colombo Court Hotel, and while it offers good value and excellent rooms, the hospitality felt a bit rigid for a tourist. First, the bright spots: The room itself was fantastic. It was large, impeccably clean, and featured great-quality sheets with plenty of excellent pillows. The bathroom was stocked with plush towels and quality toiletries. Since I arrived fighting a cold, the great selection of coffee and teas in the room was an absolute lifesaver. However, the customer service left a lot to be desired. I arrived at noon after an all-night flight. Even though it's the low season and the hotel felt completely empty, the front desk rigidly enforced the 2:00 PM check-in time. They didn't even offer an early check-in for a fee. Instead, I was told I could wait out in the heat by the pool for two hours. There was also a strange billing issue at check-in. The front desk asked me for a $43 payment, even though I had already prepaid in full. I had to firmly show them my paperwork showing the booking platform's virtual credit card payment before they backed off. They didn't bring it up again, but it felt a bit like a shakedown attempt. Finally, my booking confirmation explicitly stated checkout was between 11:00 AM and 12:00 PM. Yet, at 11:30 AM, staff knocked on my door telling me checkout was actually at 11:00 AM. Even after showing the front desk my confirmation, they insisted their rule was 11:00 AM. The staff was always friendly and polite, but it felt like they were serving their rulebook rather than their guests. The property is very clean but has much more of a business-traveler vibe than a welcoming tourist destination. I have another reservation here for my return leg, but I’ll be canceling it to stay somewhere else.