Comfort Suites Colorado Springs East - Medical Center Area

Great Service and amazing staff.

The gentleman in charge of breakfast was VERY helpful as I was gathering food to take to the room for my 3yo granddaughter and twin 3-month-olds. Only negative was the heat/cool unit in the room rattled a bit.

Staff and staff. Stayed last night too. They made me check out between reservations. Then wait till 4pm to check back in. Charged me $100 deposit. Did the return this morning and told me it would take 2 weeks to receive it. Then wanted another $100 for tonight’s reservation. Breakfast was incredible. But it doesn’t make up for the terrible front desk staff and financial ripoff.

I stayed for 4 days and everything was great. The room was quiet and clean, breakfast started early and had everything. Plus the printer in the business center was so helpful on work days. Thanks!

Room was spotless, spacious, no carpet (yay!), and very accessible. Modern, updated, very pleasant. Conveniently close to medical facilities, shopping, and a plethora of eateries within walking distance. Hotel staff quite pleasant and got us checked in promptly. Would highly recommend!

There were several issues. I always get a room with a sleeper sofa because I have 5 people. There wasn’t a bag of linen to put on the sleeper sofa and then when we asked for the linens, all they had to give me was 2 sheets- no pillow or blanket. Then, the air conditioning unit made a terrible sound the whole time. We had to turn it off completely. Finally, we were woken up early by the thin walls and ceiling! There were people walking around and dogs barking. We could heat everything.

Room is fine but no daily cleaning and there’s a hidden pet fee that’s not disclosed until check in.

The room was clean, and staff was friendly....especially the gentleman that served the breakfast. He introduced me to "green chili" for breakfast.

I travel all over the country and this is in my top 5 of hotels I've stayed in!!! Hotel is very clean, beds are very comfortable, staff is amazing (especially breakfast guy, can't recall his name), property is clean and inviting and breakfast was very good!!! If i had to say anything that wasn't amazing about it then that would be that there parking spots are small and hard to park in but that is my only not good thing to say.... i will highly recommend this place and will for sure be staying there on my next visit!!!