We reserved a Premium Double Room with a Queen Bed that shows on both ******* and the Imperial websites. We did not receive that room. We received a Classic Room.
We did not get what we paid for. We would never have booked the room had we known it was the room we would receive.
Did I mention that our thermostat was broken, and we had to call down every time we needed the temperature changed? Also, they do not have a light over the mirror in the bathroom.
I will never recommend The Imperial and will think twice before using ******* for future reservations.