To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.3
Amenities8.0
Service8.3
Cleanliness7.7
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All reviews(108)
Positive reviews(6)
Reviews with photos/video(3)
Negative reviews(2)
Guest User
Standard Room Near Hotel Facilities
Stayed in Jan 2026
Family
3 review
9.0/10
Great
Posted on Feb 23, 2026
Great location. 10 mins walk to park. Nice staffs
Guest User
Standard Room Near Hotel Facilities
Stayed in Mar 2026
Family
10 review
8.5/10
Very good
Posted on Apr 3, 2026
The hotel room was a bit dated (no shower stall and curtain, couldn’t find electrical points near the bed, paintwork chipping) but we understand that they are currently upgrading, so hopefully it gets better soon! The overall experience was decent. Best part was being able to enter the parks earlier to avoid the queues and that it’s just a 10-15 minute walk to the parks. Loved the view from the room and the staff were generally very friendly and helpful!
Carmenmel
Standard Room near Facilities - Lake side
Stayed in Sep 2023
Family
3 review
5.0/10
Posted on Oct 10, 2023
Value for money, fatal. It's not worth what you pay for, at all. The only good thing is being able to walk to the park. The bathroom amenities are insufficient for the maximum occupancy of the room, 1 miniature shampoo for 4 people, towels are missing, there is no magnifying mirror in the bathroom. There are no bags for laundry clothes. You have to unplug devices such as the coffee maker or lamps to be able to plug in the cell phones of the four occupants of the room. The bathroom curtain is not very hygienic and there is no shower, it is a very high bathtub that is difficult to access.
Original textTranslated by Google
Response from Property: Dear Guest,
Thank you for staying with us during the magical Disney season. We are sorry that your stay did not meet your expectations. If you find missing towers or other accessories, please contact our staff, we will be happy to help you. We look forward to welcoming you and your loved ones very soon.
Guest User
Standard Room
Stayed in Nov 2023
Couple
2 review
9.0/10
Great
Posted on Jan 1, 2024
Still a very nice hotel in a great location near the park.
A little old but still typical Disney top service.
Had a room on the 4th floor with a view of the lake.
Here we go again.
Original textTranslated by Google
Response from Property: Thank you so much dear guest staying with us! We hope to welcome you and your beloved ones in the near future, have a magical day!
Guest User
Standard Room near Facilities
Stayed in Oct 2023
Solo traveler
4 review
7.5/10
Posted on Jan 5, 2024
Room overlooking the service and delivery parking so very noisy early in the morning. Otherwise flush.
Original textTranslated by Google
Response from Property: Thank you so much dear guest staying with us! Sorry didn't meet your expectation this time, you could ask for a quite room upon arrival. We hope to welcome you and your beloved ones in the near future, have a magical day!
Guest User
Standard Room
Stayed in Oct 2023
Family
9 review
6.5/10
Posted on Nov 27, 2023
Very nice hotel but lacks a very serious renovation, very damaged room (repairs of all kinds almost everywhere)
In addition, the lodges are charming but so far from reception
The swimming pool is certainly heated but remains cold when it comes to the jacuzzi, the number of people being limited it is very difficult to access, if not impossible.
In summary it is a nice hotel but it does not at all want its exorbitant price.
Original textTranslated by Google
Response from Property: Dear Guest,
Thank you for staying with us during Disney Magical Time. We are very sorry that your stay did not meet your expectations. As our hotel consists of a main building and several lodges located in the redwood forest, if you prefer a room close to the facilities, please indicate your requirements when booking or checking in. We hope to welcome you and your loved ones very soon.
Paocainiangniang
Standard Room
Stayed in Apr 2023
Traveling with friends
8 review
3.5/10
Posted on May 19, 2023
The interior of the room is very old, the carpet is moldy, the hotel arranged us on the 2nd floor of the farthest room, there is no elevator! ! Disney ended at 11:00 p.m. I was really tired and had to find a room with my luggage. The counter didn’t handle the room card properly, so we had to wait late at night. There was no water in the room, let alone a guest room. Service, asking more than 5,000 a night, what did I live for.
Although the appearance is very beautiful and the location is very close, but the service and facilities are old and I am really sorry for the price...
The hair dryer has very little wind, and there are very few sockets in the room
Original textTranslated by Google
Response from Property: Dear guest, I am sorry to have left you with a bad experience. Disney Red Shirt Hotel is an exclusive hotel with a quiet forest atmosphere created by Bambi as the main body. It is divided into main building and cabins with different accommodation buildings. During the booking and Checkin check-in process, you can confirm the reservation with the hotel and the booking platform again room location. The main building is the high-rise building where Checkin checks in, with elevators; the cabins are mostly 2-3 storey independent villas scattered in the red shirt forest, which is a feature of the red shirt hotel, but it does not have an elevator. If you have large luggage and stay in a cabin, please go to the main building Conciege to ask our cast members for help, they will be very happy to assist you with your luggage and lead you to your cabin. We hope you will have the opportunity to experience one of our other Disney hotels next time!
Guest User
Standard Room
Stayed in Jul 2023
Family
3 review
10/10
Outstanding
Posted on Aug 24, 2023
Very good, with swimming pool, good staff service
Original textTranslated by Google
Response from Property: Bonjour! Thank you for choosing us and having a magical time at Disneyland. We look forward to seeing you again in the near future!