The Fleur de Lys

The Fleur de Lys Reviews

The Fleur de Lys

5 Wimborne Street The Fleur de Lys, Cranborne, United KingdomView Hotel Details
The Fleur de Lys
The Fleur de LysThe Fleur de LysThe Fleur de Lys
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The Fleur de Lys Guest Reviews

4/5
7 review
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All Reviews(7)
Positive reviews(4)
Negative reviews(3)
Guest User
Stayed in Jan 2023
Other
0 review
2.0/5
Posted on Jan 31, 2023
The rooms are much smaller and darket than shown on the website. We had one of the corner rooms and it was very very noisy from about 6 in the morning due to traffic. Breakfast were poor and room was hugely overpriced. I don't like giving negative reviews and did submit a review direct to the hotel but haven't heard anything. We paid full price for the room £250 per night which is ridiculous - sub £100 would have been more like it. I would call this an OK pub hotel but definitely not an upmarket boutique hotel.
Guest User
Stayed in Jan 2023
Couples
0 review
2.0/5
Posted on Jan 31, 2023
My wife and I are now hoping for a break and after the lockdown looking forward to a decent break ! Oh my god it’s a shame it wasn’t! Every detail of service and food was perfect. The bar area was so comfy to have coffee. The garden is small, but stunning. A slighty old fashioned air. My only criticism is that it needs a little background music, as we had to wisper it was so quiet.
Guest User
Stayed in Jan 2023
Couples
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
We had a wonderful evening. The staff were so kind and helpful, explaining all the dishes and very attentive. The food was out of this world and we had such a special evening we will definitely be going back!! I had the aged steak from a local butcher that tasted phenomenal and the seafood we also had was fresh and delicate, with a beautiful flavour. Cant recommend enough
Guest User
Stayed in Jan 2023
Friends
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
We had a great lunch, my friend and I had cote de boeuf from the ageing fridge in the restaurant which we got to choose ourselves. it was then cooked in the kitchen over fire. The taste is phenomenal and the garlic butter was just perfect with it. I don’t get some of the other comments on here! We come all the time and it’s always amazing. It’s not trying to be Michelin star it’s really good local produce cooked really well over fire. What’s not to like. It’s obviously a difficult time in this industry and pointless nasty reviews when you can see how hard everyone is working makes you wonder why they are leaving them in the first place and the sort of people they are in the first place. You guys keep on doing what you are doing at the Fleur. We love it and see why you are one of the busiest places around. Cheers and we will be back very soon!!
Gillian
Stayed in Nov 2021
Couples
5.0/5
Outstanding
Posted on Nov 27, 2021
Superb food, very friendly staff. Comfortable bed and spotlessly clean. Highly recommended! Thank you.
Fred
Stayed in Sep 2021
Other
4.0/5
Very Good
Posted on Sep 9, 2021
Lovely location, staff were excellent, the bed and pillows were extremely comfortable. Staff very friendly and helpful
timothy
Stayed in Aug 2021
Other
2.0/5
Posted on Aug 30, 2021
room and property are quite run down. Breakfast was very poor. Just a fry up offered- no muesli or fruit. Not cheap, either.