Hotels near Dumfries House, Cumnock

I went in the cold season, but the room temperature is always just right and comfortable. The ingredients were fresh and of good quality. It was very good for a long stay.

The host was the loveliest woman ever! She was soo accommodating around late check in (We had had to travel to Scotland from Leeds after work meaning we arrived at 10pm). The room was lovely and clean and bed was super comfy….. I slept like a log. The toilet and bathroom was downstairs and also nice and clean. To say it was a working farm it was very quiet and we slept wonderfully. Breakfast was included (something that is not always offered these day) and we were kindly asked to pick our own time….. and we were well fed with a smile 😊 The location is off the beaten track and ideal if you want some peace and quiet, and I don’t think you could ask for a more friendly and welcoming host. I will definitely be returning.

Booked a room for my daughters to stay. Upon arrival we encountered a completely disinterested member of staff who, quite simply couldn’t care less and sent them to the wrong part of the hotel. We booked an “Executive Room”, but there was nothing executive about it! Upon going inside all the windows were open (at 11pm on a cold October evening), probably to mask the smell of dampness in the room. Decor was well past its best and bathroom hadn’t been upgraded for some time. Breakfast on the first morning was very poor as apparently the chef didn’t turn up due to a family emergency. These things happen but staff didn’t tell my daughters and they waited 90 mins before a less than impressive breakfast arrived - see photo. General decor of hotel is very run down and there was rubbish in the car park related to some ongoing works. Yes, the rubbish has to go somewhere but no need for it to be scattered on the ground - see photo. Breakfast on Day 2 was moderately better but they ran out of bread and other ingredients but, again, didn’t tell guests when they ordered. Instead, when questioned as to why the items were missing, the reply was “oh sorry, we ran out”. Staff, with the exception of one member of staff on the restaurant, were sullen and disengaged. The general state of the communal areas is, at best, tired. Upon asking the manager what made the room “executive”, he said it was purely down to room size. The photos on the website show high specification “executive” rooms but, the manager stated, these were recently renovated rooms in a different part of the hotel and not the room my daughters were in. All in all, it was very disappointing and not a great place to stay. The manager declined to compensate for the below expectations room but did refund the breakfast on Day 1 (hence my 2 star rather than 1 star review). My advice is avoid!!

My wife and I have just returned from a wonderful stay at this hotel. On arrival we were warmly greeted bybthe host who was attentive throughout our stay and couldn't have done done more to make us feel welcome. We stayed in the Grouse suite, which has a beautiful four poster bed and relaxing spa bath. The food throughout our stay was excellent, much higher standard than you would normally expect at a country house hotel and well worth the price. The surrounding area and scenery are beautiful and it felt like a romantic home from home. Couldn't recommend more highly, and can't wait to return