Four Points by Sheraton Danang Reviews

Response from Property: Dear Valued Guest,Thank you for your wonderful and detailed review! We are truly delighted to know that you had such a positive and memorable experience with us in Danang.We sincerely appreciate your understanding regarding the slight delay at check-in, and we are pleased that our team was able to promptly assist and ensure your comfort. Your kind recognition of Vivian and her thoughtful follow-up means a great deal to us, and we will certainly share your compliments with her and the entire team.It is fantastic to hear that you enjoyed your spacious and well-appointed room, as well as our amenities, spa, and gym with beautiful ocean views. We are also glad that you found the nearby conveniences and easy access to My Khe Beach - one of Danang’s most famous beaches - both convenient and enjoyable.Your kind words and recommendation truly inspire us to continue delivering exceptional experiences. We eagerly look forward to welcoming you back for another memorable stay in Danang, Vietnam.Warm regards,Four Points by Sheraton Danang

Response from Property: Dear Ah Yiing,Thank you for your wonderful review.We are delighted to hear that you enjoyed the breathtaking view of My Khe Beach right from your room, and that you found the room clean and comfortable. It is truly one of the highlights of staying with us, and we are glad you were able to relax and take in the beautiful scenery.We sincerely appreciate your recommendation and look forward to welcoming you back for another memorable stay by the beach.Best regards,Four Points by Sheraton Danang

Response from Property: Dear Sumit Shingavi,Thank you very much for your kind and enthusiastic review. We are truly delighted to know that you enjoyed our attentive service, prime location directly in front of My Khe Beach, and our superb culinary offerings, including our vegetarian options.It is especially rewarding to hear that you found your experience to be so worthwhile. Your positive feedback means a great deal to us and is a wonderful source of motivation for our team to continue delivering memorable and enjoyable stays.We sincerely look forward to welcoming you back for another exceptional experience in the near future.Warm regards, Four Points by Sheraton Danang

Response from Property: Dear Jolliepin,Thank you for sharing your feedback with us.We are delighted to hear that you found our associates friendly and that they contributed to a comfortable stay. Your kind words truly mean a lot to our team.We also appreciate your feedback on other aspects of your experience. Please rest assured that we are continuously working on enhancing our facilities and dining offerings to make every stay even more enjoyable.Thank you again for your valuable comments. We sincerely look forward to welcoming you back for an even better experience by the sea.Best regards,Four Points by Sheraton Danang

Response from Property: Dear Aliciathang,Thank you very much for your kind feedback.We are delighted to hear that you enjoyed the great service and found your room to be very clean. It is wonderful to know that these aspects contributed positively to your stay.While our location offers a more peaceful and relaxing atmosphere, we are pleased that the convenience and affordability of Grab made it easy for you to explore the beach and city area.Thank you once again for sharing your experience. We truly look forward to welcoming you back to Four Points by Sheraton Danang for another enjoyable stay.Warm regards,Four Points by Sheraton Danang

Response from Property: Dear dangsta,Thank you very much for sharing your detailed feedback following your recent four-night stay at Four Points by Sheraton Danang.We truly appreciate your kind understanding regarding the Kids Zone. It is wonderful to hear that your son had an enjoyable time at our rooftop pool, creating fun and memorable moments with other children.We are delighted that you enjoyed our breakfast buffet, especially the variety and daily selections, along with the attentive service from our associates. It is also great to know that you were pleased with your room, particularly the relaxing bathtub with a view. We are glad that our convenient location, just steps from My Khe Beach and with easy access to nearby attractions, contributed positively to your overall experience. It is especially rewarding to hear that you found our gym to be a highlight, offering inspiring ocean views for an enjoyable workout.We truly appreciate your valuable feedback and kind words. It was our pleasure to have you and your family stay with us, and we look forward to welcoming you back for another memorable visit in Danang.Warm regards,Four Points by Sheraton Danang

Response from Property: Dear Valued Guest,Thank you very much for your kind and thoughtful feedback.We are delighted to hear that you enjoyed your stay with us, especially our convenient location, the beautiful and clean beach nearby, and the relaxing rooftop pool. It is wonderful to know that our facilities suited both couples and families, and that you appreciated the kid-friendly amenities, tasty breakfast, and attentive housekeeping service.We also sincerely appreciate your constructive comment regarding the hotel facilities. Please rest assured that your feedback has been shared with our management team as we continuously seek ways to enhance and improve our guest experience.Thank you once again for your support and for choosing to stay with us. We are very pleased to know that you had an overall satisfying experience, and we look forward to welcoming you back to Four Points by Sheraton Danang for another enjoyable stay.Warm regards,Four Points by Sheraton Danang

Response from Property: Dear Valued Guest,Thank you very much for your wonderful review. We are delighted to hear that you had a great stay with us.It is fantastic to know that you enjoyed your clean room and the beautiful sea view overlooking My Khe Beach, as well as our convenient location close to many attractions. We are also pleased that our breakfast buffet and the friendliness of our associates contributed positively to your experience.Your kind words mean a great deal to our team and truly motivate us to continue delivering memorable stays.We look forward to welcoming you back for another enjoyable visit to Four Points by Sheraton Danang.Warm regards,Four Points by Sheraton Danang

Response from Property: Dear TanyaTerekhina,Thank you very much for sharing your feedback. We are pleased to know that you liked the hotel and enjoyed the beautiful ocean-view from your room.We understand that the maintenance may have caused inconvenience, and we sincerely apologize for this. We endeavor to continuously enhance our hotel facilities. On the 36th floor rooftop, we have temporarily provided access to an alternate swimming pool, located 30 meters from the original pool to ensure our guests can enjoy this facility with ease. Please be assured that your feedback has been shared with our management team as we continue to improve the guest experience moving forward. Thank you again for your valuable feedback. We truly appreciate it and hope to have the opportunity to welcome you back, where we can provide you with an even better experience. Best regards,Four Points by Sheraton Danang

Response from Property: Dear valued guest,Thank you very much for taking the time to share your detailed feedback. We are delighted to know that you enjoyed our prime location along My Khe Beach, the fantastic ocean views, and the excellent service provided by our team.We also appreciate your feedback regarding the elevators and thank you for your patience. Please be assured that your comments have been shared with our management team for immediate review as we continue to enhance and improve the overall guest experience within the hotel.Thank you once again for your thoughtful review. We truly value your feedback and hope to have the opportunity to welcome you back in the future for a smoother and more enjoyable stay.Best regards,Four Points by Sheraton Danang

Response from Property: Dear echo小老鼠,Thank you very much for sharing your feedback with us. We are delighted to hear that you had a great overall stay and that you would recommend our hotel.We truly appreciate your comments regarding the lifts, as they help us continue enhancing our services and refining the guest experience. Please be assured that your feedback has been shared with our Management team as part of our ongoing efforts to ensure a smooth and comfortable stay for all our guests.We greatly value your kind recommendation and sincerely look forward to welcoming you back for another enjoyable stay in the future.Best regards,Four Points by Sheraton Danang

Response from Property: Dear valued guest,Thank you very much for sharing such a wonderful and detailed review.We are absolutely delighted to know that you had an incredible stay with us and enjoyed so many aspects of your experience, from the friendly and helpful service provided by our associates to the quiet, well soundproofed rooms and high standards of cleanliness.It is a pleasure to hear that you appreciated the beautiful views, our ocean view pool, and the convenience of our prime location near My Khe Beach. We are especially happy to know that the birthday decorations and cake prepared for your family brought you joy and made the celebration even more memorable, as creating meaningful moments for our guests is something we truly cherish.Thank you for your kind recommendation. We sincerely look forward to welcoming you and your family back for another exceptional and memorable stay in the future.Best regards,Four Points by Sheraton Danang

Response from Property: Dear valued guest,Thank you very much for sharing your excellent feedback with us.We are truly delighted to hear that you enjoyed your stay, including the generous breakfast spread and the friendly service provided by our team. It is also wonderful to know that our convenient location made traveling easy and that our staff were able to assist you in arranging tours to local attractions.We sincerely appreciate your kind recommendation and look forward to welcoming you back for another enjoyable and memorable stay in the future.Best regards,Four Points by Sheraton Danang

Response from Property: Dear valued guest,Thank you for sharing your feedback with us.We are sorry to learn that your experience with the air conditioning did not meet your expectations, as guest comfort is very important to us. At the moment, we are unable to locate a matching stay record based on the details available.If you are able to kindly share your room number and stay dates, we would be very happy to look into this matter further with our management team. Your feedback is valued, and we sincerely hope to better understand your experience and address any concerns appropriately.Thank you for your time, and we look forward to hearing from you.Best regards,Four Points by Sheraton Danang