Furama Resort Danang Reviews

Response from Property: Xin Chao from the culinary heritage Furama Resort and Spa Danang!Thank you for sharing your experience at Furama Resort Da Nang! We are thrilled to hear that you enjoyed our swimming pools, especially the one near the restaurant. Your preference for the exercise pool is duly noted, and we are delighted that it added to the enjoyment of your stay with us.We strive to provide our guests with exceptional amenities and experiences, and your feedback motivates us to continue our efforts. Should you require any assistance or have further preferences during your future visits, please do not hesitate to let us know.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Response from Property: Thank you for your message, It is exciting to read about your customer experience in our beach resort. You are highlighting our good service on every things . Thank you for this, this is certainly something we are taking care for. Regarding to minor construction, we are going to do a base ground for ready made restaurant. It is very soon a new additional restaurant to be opened. I hope that our new restaurant will cover almost meals types for below guests.As such, we hope the positive memories energize you in your daily life. Please feel free to come back, it will be an honor to us. Sincerely on behalf of the Team, , Mr Vu, Revenue Director From the beach hotel with the lushest gardens in DaNang.

Response from Property: Xin Chao our valued guest from the culinary heritage Furama Resort and Spa Danang!Your appreciation for the authenticity of our resort fills us with joy and gratitude! At Furama Resort Da Nang, we strive to provide an experience that captures the true essence of our destination, ensuring that every moment you spend with us is imbued with genuine warmth and charm.Thank you for recognizing and valuing this aspect of your stay. Your kind words inspire us to continue our dedication to offering authentic experiences that leave a lasting impression.We eagerly anticipate the opportunity to welcome you back for more authentic moments and cherished memories.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Response from Property: Xin Chao from the culinary heritage Furama Resort and Spa Danang!Thank you for your feedback about us. We're delighted you enjoyed your stay with us. Your satisfaction is important to us, and we're grateful for your positive review. We look forward to welcoming you back for another memorable experience.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Response from Property: Xin Chao Mr/Ms. Howin from the culinary heritage Furama Resort and Spa Danang!Thank you very much for your kind words and positive review of your recent stay at Furama Resort Da Nang! We are delighted to hear that you had a very good experience with us.At Furama, we strive to provide exceptional service and create memorable experiences for all our guests, and it's rewarding to know that we succeeded in meeting your expectations.We look forward to welcoming you back in the near future for another enjoyable stay. Should you require any assistance or have any special requests, please do not hesitate to contact us.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Response from Property: Greetings from Danang TSKRbo,.It is a pleasure to hear from you and I wish to thank for the effort taken to write a review.As a hotel, we always strive to meet and exceed guest expectations.We acknowledge your comments regarding our service. Could you please give us more details on your experience. We will carefully look into this matter and take action accordingly.As you can see, we will make sure your feedback has a positive impactPlease contact us directly if you wish to return, we will make sure you will not regret it.Sincerely on behalf of the Team, Mr. Vu, Revenue Director Your Furama Resort & Spa, the hotel with possibly the friendliest team in Danang.

Response from Property: Dear E301935,Thank you for choosing to stay with us and for taking the time to review us. We are so proud of the services that you mentioned.We look forward to welcoming you back again soon.Kind regards,Furama Resort Danang

Response from Property: Xin Chao Mr/Ms. 旅する from the culinary heritage Furama Resort and Spa Danang!Thank you for sharing your feedback with us! We are pleased to hear that you enjoyed your stay and found the room comfortable along with the excellent facilities and services.Regarding the taxi service, we would like to clarify that taxis are an external service, and while we are happy to assist with calling one for you, it is not directly under our control. However, should any issues arise, we are more than happy to support you. Additionally, for more convenience, you may also choose to use Grab as an alternative to arrange a taxi directly.We appreciate your understanding and are grateful for your valuable feedback. We look forward to welcoming you back in the future!Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Response from Property: Xin Chao from the culinary heritage Furama Resort and Spa Danang!Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed the clean and welcoming atmosphere of our rooms, as well as the close proximity to the beach. It’s wonderful to know that you found our resort to be a pleasant and relaxing destination.Your kind words motivate us to continue providing memorable stays for our guests. We hope to welcome you back soon for another enjoyable visit by the beach!Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Response from Property: Xin Chao our valued guest from the culinary heritage Furama Resort and Spa Danang!We have read your feedback.In Vietnam, we certainly respect the ***** calendar. However, we only do give benefits to our guest based on the Western calendar and I think this can be understood. Despite of this, I also believe our team should be more flexible in such a situation and will instruct them accordingly.As for our floor – We carefully clean the wooden floor every day. Despite this, it is natural that feed can become dark when walking on a wooden floor. Based on your feedback, we will carefully check that the floor remains clean at all times.We are shocked to hear that there was an incident with a rodent and immediately checked the camera and yes – a small mouse was indeed in the restaurant. Based on this we immediately did a full inspection. We are glad to say that we found no other rodent not traces of rodents and therefore assume it came from outside. As a hotel, we guarantee the highest level of cleanliness and will always take immediately action if any incident happens. We do apologise for the wrong reaction of our team member.As for the forgotten table service during the seafood dinner – Our apologies.Kind regards, The Management

Response from Property: Xin Chao from the culinary heritage Furama Resort and Spa Danang!Thank you for your kind words and for sharing your experience with us. We’re delighted to hear that you enjoyed the beautiful jungle view from your balcony and that the lagoon pool provided such a refreshing experience—it’s wonderful to know that it made you feel connected to nature.We apologize for the issue with the ATM, but we’re glad that our staff was able to assist you promptly. Ensuring our guests have a comfortable and enjoyable stay is always our priority.We hope to welcome you back soon for another relaxing getaway!Warm regards,Nguyen Hoang Minh TrucGuest Relation Manager

Response from Property: Xin Chao from the culinary heritage Furama Resort and Spa Danang!Thank you for choosing Furama Resort Da Nang for your prenatal trip and for taking the time to share your experience. We are truly honored that you found our accommodation beautiful, providing a peaceful and comfortable environment during this special time in your life.However, we regret that our breakfast did not meet your expectations. Your feedback is invaluable to us, and we will work closely with our culinary team to ensure that our breakfast offerings reflect the high standards we aim for.We hope to welcome you back in the future and provide you with an even more delightful experience. Wishing you all the best for your pregnancy journey, and we look forward to your next visit.Warm regards,Nguyen Hoang Minh TrucGuest Relation Manager

Response from Property: Xin Chao Weich_stern from the culinary heritage Furama Resort and Spa Danang!Thank you for your candid feedback regarding your stay at Furama Resort Da Nang. We appreciate your recognition of the many facilities available for guests to enjoy, and we're glad that you found value in those aspects.We also acknowledge your comments regarding some minor issues with our older facilities. Please know that we are continuously working on improvements to maintain our resort’s charm while enhancing the guest experience. Your insights are incredibly helpful in guiding these updates.We are truly grateful that you wish to share more about your experience, and we look forward to welcoming you back soon. We are confident that your next stay will be even more enjoyable.Warm regards,Nguyen Hoang Minh TrucGuest Relation Manager