Golden Sands Destination Resorts

Not really that good anymore (when I went here last year) Say, when I went to the bathroom a cockroach got in, despite it being clean (it went on the towel ***), and WiFi is too slow, next time put a password so outsiders don’t get the public WiFi, went to the pools and saw rusty broken tiles, that they haven’t fixed last year, the place is good but poorly managed like another hotel guest said, please do proper thinking when it comes to WiFi. I cannot play Roblox which mad me mad.. And do more cleaning and put bug spray when it comes to bathrooms and ACS! (The filter hasn’t been cleaned and it’s so slow!!! but it’s like 4.8k to 7k a night so I can’t really complain about anything except the WiFi

We had a grand time celebrating Christmas at this resort. We stayed at their A-frame house which was quite a distance from the restaurant, but distance is not a concern though because the resort is surrounded by trees that one won't mind taking a leisurely walk. Also, if one is not so into walking or a senior/pwd like me, a shuttle or a tuktuk (tricycle) is readily available to bring you anywhere within the resort. You'll never get bored staying here as there's a number of activities you can enjoy like the kayaking, pedal boating, fish feeding, cycling, playing billiards and they also have playground for kids. The beach was nice, though we didn't enjoy it that much because of the big waves during that time. They also have swimming pools. Also, i love their gazebo by the beach, where you can enjoy your meal while enjoying the sea breeze. The staff are well-trained, best customer service, courteous, friendly, prompt, professional and most importantly - smiling. The downside though was the airconditioning problem at the loft on our first night, so we have to transfer to the house next door. No big deal for me. Kudos to the staff and management of the Golden Sands Destination Resorts! Thank you for accommodating us! Till next time... in the near future....

During my recent stay here, I encountered a few issues despite an overall positive experience. My initial request for two separate beds was not granted, and although the resort offered an alternative, it was too late to make use of it. The corkage fee for a pack of food was unexpectedly high, which felt excessive. Additionally, there was a busted light in the balcony/dining area that affected the ambiance. However, despite these concerns, the overall stay was enjoyable, and the resort's amenities and services were commendable. I hope they address these areas for improvement to enhance the experience for future guests.

The manager doesn't know how to run the Resort. The only Resort I've stayed in is that when it comes to breakfast you will have food for one hour and a half. The truth is they don't have cooks in the kitchen, and the kitchen operation is run by 2 kitchen staff and most of the Dining staff are apprentices. How terrible experiences. Also, they have a grill station of seafood which is quite surprising, the prices are out of standard and the seafood display is not fresh anymore. Hope you can improve this issue.

Our first time at this resort Golden Sands and the Place Paradise, we had our lunch at the Olas Restaurant and we were disappointed in regards with the delay in food, we waited for more than one hour, and we raised our concerns to the new Manager Ms. Roselle but seem like she doesn't know the process of the operation. Hope you can improve this our first and last to this Resort due to horrible experiences.

So glad that they have laundry service.

Thank you for adding laundry service.

Incredible resort located on the tip of northern Cebu island. My husband and found this gem by accident. Unfortunately the reviews and advertising are basically non existent. Honestly its the best philippean owned resort we have ever been to (we live here in dumaguete). The landscaping is incredible, the rooms are modern and exceptionally clean. The restaurant serves mostly Philippine cuisine and it’s exceptional. What makes this resort really stand out is the incredible service from all the staff. Honestly speaking as a Philippina the level of service,maintenance, cleanliness of this resort is far above the standards of the majority of locally run resorts. The only issue was the state of the local beach. There was way to much trash along the entire beach. Unfortunately this is a major problem throughout the Philippines. The beaches are the major draw for foreign tourists. Foreign tourists are the ones who spend the most money. Not only at the resort but also in the local communities. Unfortunately most foreign tourists are not repeat customers. The number one reason why is trash problem on all the beaches. People do not want to spend thousands of dollars traveling 3/4 around the world to sunbathe or swim surrounded by trash. Want to increase foreign tourism? Address the trash problem on the beaches. It actually is that simple.