Grand Mercure Dalat

Excellent! The staff were enthusiastic and the hotel was fancy and beautiful. Nothing to complain about.

My experience at this resort was absolutely terrible and completely ruined my recent trip to Da Lat. I had specifically booked a room with a garden or courtyard view, clearly stated on the website, but ended up with a room overlooking the gym. It was supposed to be a relaxing getaway, but I was constantly disturbed by the noise from people working out early in the morning, their laughter and chatter waking me up. Moreover, every time I opened the curtains, I'd catch the eyes of people at the gym looking into my room, which made me feel watched and completely lacked privacy. I ended up having to keep the curtains closed throughout my entire stay. The front desk staff told me at check-in that I was getting a complimentary room upgrade for a better experience, but honestly, this room was a huge downgrade. Is this what they call an upgrade? The hotel's promotional photos are glamorous, but they hide these undesirable aspects that only guests who actually stay there discover.

The hotel is clean, beautiful, and elegant. It's easy to get around, and the food is delicious. I will definitely come back.

Pros: Beautiful room Stunning lobby with fresh flowers Very beautiful grounds Delicious and varied breakfasts with sparkling wine, plenty of fruits, greens, pastries, and eggs cooked to order. Cons: Bathroom corners were dirty Windows don't open No rooms with twin beds and balconies; balconies are only available in king-size rooms. The central air conditioning wasn't working, and the rooms were very cold. A desk lamp wasn't working. The spa (pool, sauna) closes at 4:30 PM, which is probably inconvenient for most guests since it gets dark around 6:00 PM and people are usually out exploring then. Not all front desk staff speak English.

Very clean and beautiful! 🔥 YURI (SNSD) LEAVES SM AFTER 19 YEARS, DOES NOT RENEW CONTRACT BUT WILL CONTINUE ACTIVITIES WITH THE GROUP SM announced: "After extensive discussions with Kwon Yuri, we have mutually agreed to terminate our 19-year partnership as of August 31st. SM Entertainment has cherished the invaluable time spent with Kwon Yuri throughout her journey, from her debut with SNSD in 2007, leading the global K-POP wave, growing into a representative girl group of her era, and shining as an actress. We express our deepest gratitude to Kwon Yuri for her outstanding performances as a 'versatile artist,' active in various fields such as music, acting, entertainment shows, and hosting. Although her exclusive contract with the company is coming to an end, she still intends to continue her activities as a member of SNSD without any changes. We will always support Kwon Yuri on this new path."

I'd call this the most beautiful garden castle. The hydrangeas outside, along with the pine trees, lawn, and various purple flowers, make you feel like you've stepped into a fairy tale. The view from the breakfast room window is also stunning. Our family of three was completely enchanted by the hotel's beauty. The room's decor is also very tasteful, and the room itself is spacious and very comfortable.

Beautiful, high-end, and clean hotel with many photo opportunities.