Honglongjing Hotel Reviews

Response from Property: 尊敬的賓客，非常感謝您選擇紅龍井酒店並留下如此暖心的評價！您的認可讓我們倍感榮幸，能為您提供舒適的居停環境、有品位的空間氛圍，以及便捷的出遊與餐飲體驗，是我們始終追求的目標。酒店員工也會因您的肯定更有動力，繼續以熱忱的服務陪伴每一位賓客。期待未來能再次與您相遇，為您帶來更多美好入住回憶，祝您生活愉快！

Response from Property: 尊敬的客人您好！非常感謝您選擇紅龍井酒店並分享真實體驗！您認可房間寬敞、位置優越及周邊優美環境，我們倍感榮幸，也會繼續保持這份品質～ 關於浴室浴缸打滑的問題，我們已和客房部溝通進行排查處理，會盡快加裝防滑墊、張貼醒目防滑提示，全力保障您和後續賓客的安全。再次感謝您的寶貴反饋，期待您下次入住時，能感受到我們的改進與誠意！

Response from Property: Dear Guest,Thank you very much for your recognition of our hotel's location, hygiene, design & facilities, and breakfast! We fully understand your feeling regarding the inconvenience of access caused by the ban on vehicles entering the ancient town's pedestrian street. We are also glad that the proactive assistance from our hotel staff has helped alleviate this trouble for you – this is exactly our intention to make up for the limitations of objective conditions. In the future, we will continue to optimize our guidance services and look forward to your return, so that you can enjoy a smoother check-in experience!尊敬的客人：特别感谢您对酒店地理位置、卫生、设计设施及早餐的认可！您提到古城步行街禁止车辆进入导致进出不便，我们完全理解这份感受。也很欣慰酒店工作人员的主动帮助能为您缓解困扰，这正是我们想弥补客观条件限制的用心。未来我们会持续优化引导服务，期待您再次光临，体验更顺畅的入住！

Response from Property: Dear guest, hello! Thank you for your thoughtful review! We're delighted to hear that you enjoyed our hotel's location and design, especially the panoramic views of the ancient city from the rooftop. The vibrant atmosphere and convenient living of Dali Ancient Town are exactly what we want to offer our guests, and we're glad you enjoyed its convenience and comfort! Honglongjing Hotel is committed to creating a high-end, relaxing, and comfortable resort hotel, and we strive to provide our guests with a more hygienic and welcoming stay experience. Renmin Road, Bar Street, and Foreigner Street are all within a 5-minute walk of the hotel, and Wuhua Building is right next to the hotel, offering direct access to Fuxing Road in the ancient city. The hotel enjoys a prime location in the heart of Dali Ancient Town, adjacent to Honglongjing Commercial Street. From the hotel's rooftop garden, you can watch the sunrise over Erhai Lake in the morning and the sunset over Cangshan Mountain in the evening. If you have the opportunity to visit Dali again in the future, please come home and visit us. We will continue to work hard to make every stay perfect for you!

Response from Property: Dear Guest,Thank you so much for choosing our hotel and sharing such a detailed account of your stay! We have carefully noted your recognition of our hotel's "excellent location in the ancient city of Dali", as well as your affirmation of the "spacious and clean rooms, comfortable bedding" and the "buffet breakfast combining Chinese and Western cuisines". Your feedback serves as an important driving force for our team to continuously improve our services. Meanwhile, we also sincerely appreciate you pointing out the waiting issue regarding luggage pick-up and delivery during check-out. While traffic control in the ancient city does have a certain impact on the efficiency of luggage transportation, the nearly 20-minute wait you experienced was due to inadequate coordination in our service process, and we sincerely apologize for this inconvenience. Currently, we have optimized our procedures: we will proactively remind guests to make an advance reservation for their check-out luggage when they check in, and arrange dedicated staff to handle the transportation matters, ensuring that waiting time is reduced.We feel deeply honored to have provided some convenience for your trip to the ancient city of Dali, and we look forward to having the opportunity to serve you again in the future. We hope to make up for this small regret with a more thoughtful experience. Wishing you a pleasant life!尊敬的客人：非常感谢您选择我们酒店并分享如此细致的入住体验！您对酒店 “大理古城内优越位置” 的认可，以及对 “宽敞干净的房间、舒适的床品” 和 “中西结合的自助早餐” 的肯定，我们都已认真记下，这是团队持续提升服务的重要动力。同时，也特别感谢您指出退房时行李取送的等待问题。古城交通管制确实对行李转运效率有一定影响，但让您等待近 20 分钟是我们服务衔接不够完善，对此我们深感抱歉。目前我们已优化流程：会在宾客入住时主动提醒退房行李需提前预约，并安排专人对接转运事宜，确保减少等待时间。能为您的大理古城之旅提供部分便利，我们深感荣幸，也期待未来有机会再次为您服务，用更周到的体验弥补此次小遗憾，祝您生活愉快！

Response from Property: Dear guest, Hello! Thank you very much for choosing our hotel and for taking the time to share your wonderful experience! We are delighted to learn that you enjoyed our convenient location in the heart of the ancient city, the ambiance of our floating restaurant, and the dining experience with its breathtaking views of Cangshan Mountain. The breathtaking sunrise and sunset views from the third-floor terrace and the secure and convenient parking lot are also added touches we strive to provide for our guests. Your appreciation inspires us to continuously improve our services, and we look forward to bringing you more wonderful moments at the foot of Cangshan Mountain in the future! We wish you a happy life and may your journey be filled with the gentle breeze and bright moonlight!

Response from Property: Dear guest, hello! First of all, we sincerely thank you and your family for choosing our hotel and for taking the time to share this honest and detailed review! Your comments, such as "the whole family loved it," "the service was excellent," "the environment was acceptable," "the restaurant was good," and "the facilities were excellent," with your special mention of "convenient transportation," warmed our hearts. We are truly delighted to have you as our comfortable base during your trip to Dali. The Red Dragon Well Butler team looks forward to welcoming you back!

Response from Property: Dear guest, hello! Our team was deeply honored to hear you describe Honglongjing Hotel as a "peaceful and tranquil haven" within Dali Ancient Town. Preserving a sense of tranquility within the bustling ancient city was the primary focus of our site selection and design, and your recognition makes all our efforts truly worthwhile. Every detail you mentioned is a precious honor to us: ✨ Location and Convenience: You praised the convenient walking access to and from the ancient city via the Wumiaohui parking lot, which perfectly captures the ingenuity of our choice of Honglongjing. While immersing yourself in the bustling city, the surrounding parking lots offer a welcome break from the congestion of the core area, making your journey less arduous and more relaxing. 🥰 The Warmth of Service: Knowing you were leaving early for your day trip, the front desk staff provided portable eggs, bread, and fruit for children and seniors to enjoy on the road. This demonstrates our dedication to detail—we want to take care of every concern during your travels. 🌿 The healing power of the environment: You described the spacious rooms and the tranquil ground-floor courtyard as completely shielded from the hustle and bustle of the ancient town. This is precisely the "peaceful barrier" we've meticulously created—from the shade of the courtyard's greenery to the soundproofing of the rooms, from the strategically chosen location to the daily maintenance, all designed to allow every family member to unwind in this little sanctuary, immersed in the gentle breeze and birdsong. The romance of the restaurant: In the evening, enjoying the gentle breeze, the captivating voice of the resident singer, and a drink while savoring delicious food—this image you describe is exactly the "slow time in the ancient city" we desire to offer our guests. The resident singers, the meticulously crafted cuisine, and every detail of the environment are designed to create cherished memories during your trip. You described the Red Dragon Well Hotel as a "paradise on earth," and this is perhaps the highest compliment we can offer. In the face of commercialization, we firmly believe that the meaning of travel should not be drowned out by the hustle and bustle, but rather a space where families can grow closer and the soul can relax. We hope that when you and your family return to Dali in the future, Honglongjing Hotel will still be able to protect this "quiet place" for you and become the unchanging "safe corner" during your journey!

Response from Property: Dear guest: First of all, thank you for your objective evaluation! The central location of the old town offers guests an excellent visiting experience, and the short walking distance is believed not to cause too much trouble. We are always committed to providing guests with high-quality accommodation services and will continue to optimize related facilities in the future. The hotel butlers are available 24 hours a day. If you need any assistance during your stay, you can contact the butler at any time. Don't worry about large luggage either. They will be delivered to your room in any area of the hotel. Of course, they will also take you from the hotel to the pick-up point. Honglongjing Hotel is committed to providing guests with a cleaner and warmer stay experience. It is your best choice for your trip to Dali. The butler team of Honglongjing Hotel looks forward to your next visit!

Response from Property: Dear guest, Hello! Thank you very much for choosing our hotel and for taking the time to share your experience. We are deeply pleased to see that you specifically mentioned the attentive service provided by the staff when picking up your luggage, the stunning views of Cangshan Mountain from the rooftop garden, and the convenient surroundings. We are honored to be your warm starting point for exploring Dali. We have shared your recommendation with all our staff. We will continue to protect this "poetic beauty within easy reach" and look forward to bringing you more wonderful moments in the ancient city in the future!

Response from Property: Dear Esteemed Guest,Thank you for choosing to stay at Dali Honglongjing Hotel and for your kind recognition of our service. We are truly honored and grateful for your feedback.Our hotel offers a diverse and delicious breakfast buffet, catering to various tastes and preferences. Our 24-hour butler service ensures that any assistance you may need during your stay is just a call away.During your visit, you can:Admire the breathtaking views of the Cangshan Mountains or Erhai Lake from our rooftop garden in the morning.Enjoy a delicious Dali-style rice noodle set meal (Bridge Rice Noodle) in the afternoon.Savor premium Pu’er tea in our cozy tea lounge.With its prime location in the heart of Dali Ancient Town, our hotel provides the perfect base for exploring the charm of Dali.The Honglongjing Hotel Butler Team looks forward to welcoming you back for another memorable stay.Warm regards,Honglongjing Hotel Management Team

Response from Property: Dear guest, hello! Thank you for choosing to stay with us and for your detailed feedback! We firmly believe that genuine service and comprehensive facilities are our core competitive strengths. The airport pickup service and room amenities you mentioned are precisely where we've focused our efforts, and we're delighted to receive your recognition. Regarding the differences from star-rated hotels, we aim to offer a homey, welcoming experience that complements standard service, and we will continue to optimize our facilities. I've saved the photos you shared; they'll be a valuable resource for other guests! We look forward to seeing you again!

Response from Property: Dear guest,Hello! Thank you very much for choosing to stay at our hotel and taking the time to share such a detailed and heartwarming experience! Your recognition of the hotel's location, facilities, environment, and service is the driving force for our team to keep moving forward! We are honored to have upgraded your room and provided a balcony with a panoramic view of the ancient city, making your journey more enjoyable; it is also our pride that Miss Chen and our colleagues have received your special praise! Your thoughtful reminder for other guests to contact us in advance for luggage assistance also makes us feel your kindness and warmth! The romantic scenery of Dali and the hustle and bustle of the ancient city are always here waiting for your return. May we create more unforgettable memories for you at our next meeting! I wish you a smooth life and all the best!

Response from Property: Dear guests: Hello! Thank you very much for your high evaluation of our hotel! We have always been committed to providing guests with first-class service and comfortable accommodation. Spacious rooms with balconies are part of our efforts to create a high-quality living experience for our guests, and the hotel's superior location is also one of the important factors that attract our guests. We are honored to know that you are so satisfied with the hotel and said that you will definitely choose us again! We will continue to maintain and improve our service quality and live up to your trust and expectations. If you have any requests or suggestions before your next stay, feel free to contact us! The Honglongjing housekeeper team will serve you wholeheartedly!