I usually book five-star hotels wherever I go, and most of them are InterContinental, because I trust the brand. Many InterContinental hotels in various cities haven't disappointed me; the service and environment are excellent, and I often get free room upgrades. However, my experience at the Dalian InterContinental this time was just so-so. Parking space on the ground floor was very tight, and the service wasn't great either. I felt the hotel wasn't as good as my previous stays, and there was no room upgrade. While this chain brand is expensive, I really feel this particular hotel doesn't live up to its price; the value for money is quite low. The hotel didn't feel very welcoming or high-class. The location is decent though, convenient for getting around and dining. The room space was acceptable. There were many options for breakfast, but the facilities felt a bit dated, especially the TV, which was very blurry. When showering, the overhead rain shower had less water pressure than the handheld spray. Also, when I tried to dry my hair, the hairdryer didn't work when plugged into the dedicated outlet near the sink; it only worked when I switched to a different outlet. Overall, it wasn't a comfortable stay, and many details were overlooked! It wasn't the usual excellent InterContinental experience I'm used to.
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