New World Dalian Hotel

This hotel belongs to the Hong Kong-based New World Hotels & Resorts group, which also has properties in Beijing and Shenyang. This particular Dalian location stands out for its excellent service, though it does have several minor issues with its facilities. The in-room dining menu is bulky and takes up too much space, with an outdated layout lacking clear categories. It even had leftover food residue from a previous guest, making it only useful for propping up takeout. The room TV is quite small, and both the decor and furniture styles are old-fashioned. The carpet had a strange odor; even after switching rooms twice, the smell persisted and only improved when the windows were opened. I hope the hotel addresses this and gets rid of the odor. However, the service was exceptionally thoughtful. A front desk staff member even provided tokens for my child to play claw machines, and the manager was very considerate. The bathroom was spotless. The north-facing rooms offer great views, while the south-facing rooms can get stuffy due to insufficient air conditioning. Despite these flaws, the overall value for money is good. Its location is absolutely fantastic, close to Donggang and Zhongshan Square, surrounded by numerous seafood and Japanese restaurants. There's an incredible variety of food choices, making it a perfect place to stay if you're looking for a culinary adventure in Dalian. I sincerely want to give a big shout-out to all the hotel staff. I wish everyone smooth work and hope the hotel business thrives. I look forward to experiencing New World Hotels in other cities next time.

Dalian has a pleasant and comfortable climate. After comparing several hotels, this one is undoubtedly the most deserving of a five-star rating. The front desk staff were warm and friendly, and even gave us free game tokens and patiently played claw games with the kids. The duty manager also went above and beyond for guests, handling issues thoroughly and conscientiously. The room was comfortable, and the pool was beautiful, clean, and tidy. The overall service was comprehensive, and the breakfast was excellent, with a very enthusiastic chef. The lobby manager was also fantastic.

The front desk staff were incredibly welcoming and efficient, making the check-in process quick and smooth. They even thoughtfully provided information about local transportation, showing great attention to detail. Our room was spotlessly clean, the bedding was soft and comfortable, and the bathroom facilities were in perfect condition with no unpleasant odors. Daily supplies were replenished promptly. The overall environment was quiet and relaxing, and the service truly felt thoughtful at every turn. It offers excellent value for money. I especially loved the large bathtub in the room and the beautiful floor-to-ceiling windows. The hotel might be a bit older, but the service definitely gets a 100%!

This hotel fully lives up to its excellent reputation; my overall stay was incredibly comfortable and pleasant! I really have to commend the staff here. The front desk receptionists were exceptionally warm and welcoming, and they handled my check-in with such patience and meticulousness. I felt a sense of genuine hospitality the moment I walked in. I encountered a minor issue during my stay, and when I approached the duty manager, they resolved it swiftly and efficiently without any hesitation or delays. They truly thought from a guest's perspective to find a solution, and the problem was handled perfectly in no time, clearing up any previous worries and making me feel completely at ease. The hotel's location is absolutely perfect, not far from both Donggang and Zhongshan Square, making it very convenient to get to various attractions and shopping areas. The in-house facilities are also excellent; the swimming pool in the gym was meticulously clean, and my child had a blast playing in the water. Whether it's the service, the location, or the recreational facilities, I couldn't find a single fault. This is a fantastic place to stay when visiting Dalian, and I'll definitely choose it again on my next trip.

Full marks overall! The hotel reception staff were incredibly warm and thorough, making check-in very efficient. They patiently answered all our questions. The concierge team proactively helped with luggage and directions, providing thoughtful and attentive service throughout our stay. The only minor drawback is that the room facilities are a bit dated and the room felt a little stuffy. However, the exceptionally warm and caring service completely made up for these minor hardware flaws. The experience was fantastic, and the service alone makes it worth coming back. I highly recommend it to everyone!

The New World Hotel boasts an excellent location, surrounded by a vibrant and bustling area with plenty of shops and restaurants, making dining and shopping incredibly convenient. Check-in at the front desk was efficient and quick. The room was clean and hygienic, the bedding was comfortable, and the toiletries were outstanding. The gym is also well-equipped.

Staying at the New World Hotel in Dalian was a real treat. This established five-star hotel truly lives up to its reputation. The lobby is grand and elegant, and our high-floor room offered stunning panoramic views of the bustling city center from its floor-to-ceiling windows. In the evenings, we could enjoy the beautiful city lights around Zhongshan Square. Tucked away behind the hotel is a charming street full of character, perfect for a leisurely city walk, especially since the weather in Dalian was wonderfully cool and pleasant during our visit. The gym and pool on the 5th floor were fantastic – beautifully designed and a pleasure to use. The concierge even helped us plan our sightseeing routes, making it easy to balance exploration with relaxation. Our whole family absolutely loved this trip.

This summer vacation, I chose this hotel for a family trip with my child, and we were immediately captivated by the pool! We specifically came here for the water play, and the pool's depth is perfectly designed for kids. The water is crystal clear and clean, impeccably maintained, so there's absolutely no need to worry about hygiene. The swimming coach is dedicated and responsible, carefully looking after the children while they play. The lifeguards are incredibly diligent, constantly on duty and monitoring the pool area, which made us feel completely safe and secure. The entire hotel staff provided excellent service. The doorman at the entrance proactively helped us with our luggage, and the front desk staff were efficient and welcoming during check-in. All the staff we encountered in the lobby were also very friendly. After experiencing it firsthand, I understand why this hotel has so many positive reviews online. It's a worry-free and reassuring stay when traveling with kids. My child even wanted to stay a few more days!!!

Wow, the lobby really makes an impression as soon as you walk in – so spacious and grand. The front desk staff were incredibly efficient, checking us in in no time. We made a few small requests, and they were immediately taken care of without any fuss. The location is absolutely perfect, just a short walk from Zhongshan Square, and surrounded by tons of Japanese restaurants – super convenient if you're craving some fresh sushi. They are really great with kids here; the staff greeted our little one warmly and there's a free claw machine to keep them entertained. They even interacted and played with our child, which was a lovely touch. The room was spotlessly clean, not a speck of dirt anywhere. Staying here with kids was completely stress-free, definitely a fantastic place for families.