Ibis Hotel (Dalian Xinghai Park Branch)

Ibis Hotel (Dalian Xinghai Park Branch) Reviews

Ibis Hotel (Dalian Xinghai Park Branch)

Zone A1, No. 189 Southwest Road, Shahekou District, Dalian, Liaoning, ChinaView hotel details
Ibis Hotel (Dalian Xinghai Park Branch)
Ibis Hotel (Dalian Xinghai Park Branch)Ibis Hotel (Dalian Xinghai Park Branch)Ibis Hotel (Dalian Xinghai Park Branch)
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Guest Reviews of Ibis Hotel (Dalian Xinghai Park Branch)

9.5/10
Outstanding
874 review
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.6
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All reviews(874)
Positive reviews(850)
Reviews with photos/video(386)
Friendly front desk staff(179)
Delicious breakfast(168)
Many amenities(80)
Perfect for business trips(39)
Clean bedding(28)
Delicious buffet(23)
Easy to call taxis(23)
Excellent TV(19)
Negative reviews(24)
Guest User
2-bed Room
Stayed in Feb 2026
Couple
2 review
10/10
Outstanding
Posted on Mar 5, 2026
The guy at the front desk was handsome and funny. Great stay, excellent service.
Original textTranslated by Google
Response from Property: 親愛的客人,您好!非常感謝您選擇我們酒店入住,感謝您對我們工作的認可。酒店臨近星海商圈,附近有星海公園、星海廣場等景區。距離酒店50米左右有公交車站,可以直達星海商圈。酒店周圍也有好多值得打卡的本地菜飯店。您在入住期間有任何問題可以隨時聯繫前台,我們會盡全力為您提供幫助,祝您生活愉快!
DalianMan123
Superior Queen RoomA
Stayed in Dec 2025
Solo traveler
33 review
10/10
Outstanding
Posted on Jan 22, 2026
Lovely hotel! Cozy room with comfy bed! Very helpful staff even after checking in at midnight. Would stay again!
Response from Property: 親愛的客人,您好!非常感謝您選擇我們酒店入住,感謝您對我們工作的認可。酒店臨近星海商圈,附近有星海公園、星海廣場等景區。距離酒店50米左右有公交車站,可以直達星海商圈。酒店周圍也有好多值得打卡的本地菜飯店。您在入住期間有任何問題可以隨時聯繫前台,我們會盡全力為您提供幫助,祝您生活愉快!
Guest User
Superior Room (Double Bed)
Stayed in Jun 2024
Solo traveler
8 review
7.0/10
Posted on Jul 12, 2024
Room was fine, some minor problems include malfunction plugs (at least 2 in my room) and leaked shower pipes . Location was bit far from city centre , takes longer rides to downtown or other attraction sites. Wanted to booked at xing hai square but mistaken took it at xing hai park :(. However, amenity included a free laundry service is a bonus :)
Response from Property: Dear guest, hello. Thank you very much for your feedback. We have rectified the issues you raised and will work harder to provide you with better service. We apologize for any inconvenience and welcome you to stay and experience again
Guest User
Superior Room (Double Bed)
Stayed in Jun 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Aug 4, 2024
Good hotel
Response from Property: Thank you for your recognition of the hotel. Your support is the cornerstone of our growth and development and the driving force to provide quality service. We promise to give you back faster and better service and look forward to your frequent return home. Thank you for the red flower
Anonymous User
2-bed Room
Stayed in Aug 2025
Family
1 review
4.0/10
Posted on Sep 12, 2025
The service attitude was terrible, and their service awareness was poor. We were kept waiting for a long time even after check-in. The room was damp, and the air conditioning wasn't working. We didn't tell the front desk that we were Gold members, so are ordinary customers treated this way? Also, there were flying insects on the breakfast omelet, and the hygiene was poor.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing our hotel. We apologize for not providing you with a perfect stay. We value your valuable suggestions. Due to limited availability the previous day, we apologize for the inconvenience caused by the extended wait time the following day. All food served in our restaurant undergoes rigorous screening and inspection, so please feel free to enjoy. We strictly ensure that every guest receives high-quality service. We apologize again and look forward to welcoming you back to experience our changes. We wish you a happy life and all the best.
Guest User
Superior Queen Room
Stayed in Jun 2025
Traveling with friends
21 review
10/10
Outstanding
Posted on Jul 18, 2025
It's quite good. The room is in the middle of the second floor. It's relatively quiet. The windows are large and the sun is bright. The staff are very enthusiastic. The water flow is large and the hot water is very hot. However, the drain is a bit slow to leak and it is easy to accumulate water when taking a shower. Various supplies are replenished very quickly. It takes about eight minutes to take a taxi to Xinghai Square Museum. The transportation is relatively convenient. There is a robot upstairs when ordering takeout. A small gift was given when leaving. The experience is quite good.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your love and detailed evaluation of our hotel! We are very pleased to see that you are satisfied with the environment, services, facilities and hygiene of our hotel. We will continue to work hard to provide every guest with a high-quality accommodation experience. We have recorded the problem of slow water leakage you mentioned, and will arrange maintenance personnel to check and deal with it as soon as possible to ensure that it will not cause inconvenience to guests in the future. I am very glad that our geographical location and surrounding facilities can bring you convenience. The small gift you mentioned is also a little thought from us to the guests, and we hope to leave you with good memories. Looking forward to your visit again next time, we will serve you as always!
Guest User
2-bed Room
Stayed in Apr 2025
Business traveler
2 review
10/10
Outstanding
Posted on May 26, 2025
The room is clean, tidy and sanitary, the front desk service is very good, the breakfast is delicious, it is very convenient to travel here on business, and it is very close to Xinghai Park and the Second Hospital of Medical University.
Original textTranslated by Google
Response from Property: The happiest thing in life is to have a group of customers who understand you. Your encouragement is Xiaoyi’s motivation to keep working hard. Please continue to encourage me and don’t stop!
Guest User
Basic 2-bed Room
Stayed in Apr 2025
Traveling with friends
42 review
10/10
Outstanding
Posted on May 23, 2025
Hygiene: Clean and tidy Environment: Very good Service: Very good service Great environment
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Queen Room
Stayed in Aug 2025
Business traveler
1 review
10/10
Outstanding
Posted on Sep 18, 2025
I have been staying here in Dalian. The location is very convenient. The front desk staff are very friendly and the service is very thoughtful.
Original textTranslated by Google
Response from Property: Dear customer, thank you for your support and recognition of our hotel. Everything we do is to bring a different and comfortable experience to every guest. It is our greatest honor to see that you are satisfied with our service. We will continue to work hard to continuously improve the quality of our service and hope that you will choose us again.
Guest User
Family Room
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 8, 2025
The hotel is conveniently located and the service staff are warm and thoughtful. I will choose it again next time in Dalian.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to leave us such a wonderful review! We are very happy that you had a pleasant time in our hotel. Your satisfaction and affirmation are the greatest encouragement to Xiaoyi. We look forward to the opportunity to serve you again and wish you a happy life!
Guest User
Basic 2-bed Room
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 23, 2025
The room is not big, but clean and tidy. The service is very good, the breakfast is rich, and the location is excellent. It is highly recommended! It is very suitable for business people who travel
Original textTranslated by Google
Response from Property: Dear customer, we are very grateful that you took the time to leave a positive review for our hotel. We will continue to work hard to improve our services and facilities to provide you with a more comfortable and pleasant accommodation experience. Thank you for your support and trust!
Krystal-WY
Family Room
Stayed in Oct 2024
Family
6 review
10/10
Outstanding
Posted on Nov 7, 2024
This is the second time I have stayed in this hotel with my children. The environment is clean and tidy, the location is very convenient, the staff is very friendly, and Yang Dan at the front desk is kind and thoughtful. The hotel provides breakfast with a wide variety, free hot tea at the check-in desk, and a washing machine and dryer, which is very suitable for our family with children. The room is very comfortable, highly recommended!
Original textTranslated by Google
Response from Property: Thank you for your support and affirmation along the way. We will continue to work hard to do better and look forward to seeing you again!
Yapu
Superior Room (Double Bed)
Stayed in Sep 2024
Business traveler
2 review
10/10
Outstanding
Posted on Nov 4, 2024
The overall style of the hotel is casual, suitable for business trips or travel accommodation. The rooms are large, spacious and bright, the breakfast is delicious, the room supplies are clean and hygienic, and the beds are comfortable and tidy. The service is good, and you can take the bus directly to Xinghai Park.
Original textTranslated by Google
Response from Property: Every encounter in life is a great fate. Thank you very much for your support. I hope to spend a wonderful time with you in the future journey!
Guest User
Queen Room
Stayed in Sep 2024
Couple
4 review
10/10
Outstanding
Posted on Oct 29, 2024
The environment of Ibis Dalian Xinghai Park Hotel is spacious and bright. The front desk service is considerate and free drinks are provided. Check-in is fast and the front desk responds to guests' needs in a timely manner. The rooms are clean and tidy, the bedding is comfortable, and the facilities are complete with robots 🤖 Give it a full score.
Original textTranslated by Google
6/7
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprising are the direction we always pursue. Thank you for your comments, we hope to always accompany you.
Guest User
Superior Room (Double Bed)
Stayed in Sep 2024
Other
1 review
10/10
Outstanding
Posted on Oct 27, 2024
Ibis Dalian Xinghai Park Hotel, the service is very thoughtful, the room is spacious and bright, the hotel facilities are complete, the breakfast is delicious, the lobby environment is elegant, and it is convenient to travel. You can take a taxi directly at the door
Original textTranslated by Google
6/7
Response from Property: Thank you for your support. We will never forget our original intention and will continue to work hard to improve quality and customer service, provide you with better services, and create a more comfortable living environment for you.