To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities8.3
Service8.3
Cleanliness8.8
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All reviews(119)
Positive reviews(19)
Reviews with photos/video(3)
Guest User
2 Queen Beds Room
Stayed in Dec 2024
Business traveler
1 review
9.5/10
Amazing
Posted on Feb 3, 2025
Was a guest at the Hyatt as part of the ICSC Red River Conference and was very pleased with most of the experience. There were shuttles available that chauffeured participants between the Hyatt and the Kay Bailey Hutchinson Convention Center, a benefit likely paid for by ICSC but accommodated by the hotel all the same. The overall cleanliness of the hotel was better than average although there were a couple of very small places in the room that could have used more attention. Parking isn't customer friendly, just like everywhere in downtown Dallas: Pay big money for valet service and a parking garage or pay to park on an open, unsecured lot a hundred yards away. The room's HVAC system worked wonderfully, which was great because it was on the west side of the building. The bed was especially comfortable and all of the linens were spotless... Which is always good. Did not get a chance to visit the gym or swimming pool. Did not patronize the restaurant or bar but have had good experiences in both places during past visits.
The bottom line: The Hyatt Regency is still a safe bet in Dallas.
Guest User
King Room with City View
Stayed in Jun 2023
Business traveler
50 review
10/10
Outstanding
Posted on Jul 18, 2023
All good! Just too expensive. I mean 300+$ for a king bed room?
Guest User
2 Queen Beds Room
Stayed in Jan 2025
Business traveler
16 review
10/10
Outstanding
Posted on Mar 16, 2025
The room is big and comfortable. The hotel lobby is also very grand. The downside is that it is on the edge of the city, with a train station and viaduct next to it. If you need to buy something, it is very inconvenient without a car.
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Linlinchun
2 Queen Beds With Ada Tub
Stayed in Apr 2025
Booked for others
11 review
6.0/10
Posted on May 21, 2025
I don't know what went wrong there. I had already paid, but they charged me again at the hotel counter. It's very strange! This alone makes me unhappy and I would not consider staying in this room again!
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Guest User
2 Queen Beds Room
Stayed in Aug 2024
Family
18 review
9.0/10
Great
Posted on Nov 6, 2024
The hotel is located in Downtown Dallas. The parking lot is across the street from the hotel and the parking fee is $30. There were many parties on the weekend when I checked in. There were rooms playing music and making noise at night. The soundproofing was very poor. The front desk handled it promptly after reporting it. The advantage is that it is very close to various attractions, you can go to Citywalk, and there is also a delicious barbecue restaurant.
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6/12
Wang102102
2 Queen Beds Room
Stayed in Nov 2024
Family
13 review
10/10
Outstanding
Posted on Jan 1, 2025
I went there for one of the most convenient and best hotels in Dallas. But there was no Christmas atmosphere on Christmas Eve. There were very few people staying. It seems that I chose the wrong day.
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Guest User
2 Queen Beds Room
Stayed in Aug 2024
Couple
5 review
10/10
Outstanding
Posted on Oct 21, 2024
The environment is very good and there are many people.
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kanesheng
Two Queen Room
Stayed in Nov 2023
Business traveler
18 review
10/10
Outstanding
Posted on Dec 29, 2023
Bottled water and slippers, kettle, room service or front desk can provide
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Guest User
King Room
Stayed in Oct 2023
Business traveler
17 review
10/10
Outstanding
Posted on Nov 20, 2023
Convenient location for shopping, safe, good environment, good service and hygiene
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Guest User
Accessible Two Queen Room with Shower
Stayed in Mar 2023
Family
16 review
8.5/10
Very good
Posted on Apr 27, 2023
The parking lot is open-air outside. On rainy days, I asked the front desk to borrow an umbrella to drive. After drinking two bottles of mineral water, I asked for three yuan a bottle.
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Xiaowei9196
Accessible Two Queen Room with Tub
Stayed in Feb 2023
Traveling with friends
3 review
8.0/10
Very good
Posted on Mar 30, 2023
Quite satisfactory four-star hotel, the public area is okay, with a sense of history, but disappointed with the rooms, the room facilities are just up to standard.
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Guest User
Two Queen Room
Stayed in Apr 2023
Business traveler
11 review
10/10
Outstanding
Posted on Jul 29, 2023
Of course I like it very much, worthy of the name.
The most mediocre Hyatt Rengency I've ever stayed in, much worse than those in Australia and China, the area around the hotel is deserted
The sanitation is much worse, the lobby is old, the room is simple and can only be considered a domestic three-star at best
The credit card was charged randomly every day, and the front desk couldn't explain it clearly when asked, but fortunately the final amount was consistent with the actual consumption
The United States is really in decline