Courtyard Dallas Northwest

Overall our stay was fine, but there were so many little things a 3 rating is all I can do. The bathroom door was fully opened when we arrived and we had to lift the toilet seat and force it past the toilet to get it closed. After that we just left it partially opened and squeezed into the bathroom past the door. Small things were broken all over the room- soap dish, torn couch, crack in light fixture, chips on the counters and nightstands. Thermostat on the wall has no power. The room was inexpensive and seemed clean and we were just there to sleep, but for a Marriot it was unusually tired and worn.

I missed breakfast but was given tea for free. Had trouble getting cold water out of shower and also getting reception on tv(channels were scrambled)but response was immediate. Room smelled musty but I was able to open door on balcony.

Dirty, poorly updated, air freshener to cover smell, elevator not working, not clean, mold on bathroom door.

The #120 in-room A/C put out a musty, mildewy smell that was very unpleasant. We turned it off and, fortunately, the room was cool enough without it. It was a sickening smell. We won't be returning to this Courtyard.

Very friendly front desk person. Interaction was quick, efficient and friendly.

Tired and in need of a refresh. The bedroom was clean and more modern, but the bathroom (especially the shower) is showing its age and needs a refresh. Gaskets were hanging from the shower door, there was rust/dirt in corners, bad caulking, etc. Bathroom sink light was really dim.

I love staying at courtyards. They are consistent and clean and great standards. This one upheld those just like all the others.

Very clean, very quiet, and friendly / helpful staff!